Yeah, that's what I suspected. Still, good to know since it narrows down what could be going on!

Hmm! If you'd been typing out the package lists by hand, is it possible that you had a typo there and missed something? It won't hurt anything to try to install them all again - anything that's already installed and up to date will be ignored.

GOG decided to come up with their own list of installed packages (which Gydion mentioned earlier), but in the readme, I included the following package:
sudo apt-get install libgl1-mesa-glx:i386

(libglu1:i386 is the one that GOG recommend that should install most of the same stuff)

I sudo apt-get install all the libs including the one you just mentioned and trying running the game, no change.

Okeydokey. Let's find out what graphics drivers you are running. If the glxinfo command isn't already installed on your machine, get it by installing this package:
sudo apt-get install mesa-utils

Edit: Had the wrong package name ^_^

And then run it like this to limit the output to mostly relevant stuff.
glxinfo | grep "version"

You should end up with something like this:

I tried the first command and received this line of text.
Reading package lists ... Done
Building dependency tree
Reading state information ... Done
E; Unable to locate package glx-utils

Then, I ran the second command and got
The program glxinfo is currently not installed. You can install it by typing:
sudo apt install mesa-utils.

Ah, I totally wrote the package name wrong. Apologies.

As the output you got says, it's in the mesa-utils package in Ubuntu. Install that one instead ^_^

I typed in terminal.

sudo apt install mesa-utils

Then, glxinfo | grep "version"

The output was:

server glx version string: 1.4
client glx version string: 1.4
GLX version: 1.4
Max core profile version: 4.1
Max compat profile version: 3.0
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.0
OpenGL core profile version string: 4.1 (Core Profile) Mesa 11.2.0
OpenGL core profile shading language version string: 4.10
OpenGL version string: 3.0 Mesa 11.2.0
OpenGL shading language version string: 1.30
OpenGL ES profile version string: OpenGL ES 3.0 Mesa 11.2.0
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.00

How much longer should I give doublefine to respond? I asked for support, got the automatic message, but no response.

"Thanks for the message, we'll get back to you as soon as possible!
Love from, Double Fine."

This was six days ago. I only have 30 days to get a refund from gog.com if I read the refund policy correctly.

Your crash is definitely caused by Mesa 11.2.0. As mentioned in the readme, the game requires 11.2.2 or higher if you want to stick with Mesa.

At this stage I'm not sure. Nobody's contacted me, which is what's happened in the past for some problems they weren't able to work through - this one is a known issue though.

The two options I recommended back in my first response still stand. Either upgrade to a newer Mesa version or install Nvidia's proprietary drivers (or get a refund if you feel that's best - I feel like we're pretty close though, especially with the problem now correctly identified).

I'm not entirely certain sure why an apt-get upgrade didn't grab the latest Mesa version for you when it's done that for others (you should've seen messages to indicate that the upgrade wasn't successful if there was a problem), but if the following command doesn't install a newer Mesa package for you (13.0.1 so far as I can tell), I'd be looking toward proprietary drivers.

sudo apt-get install mesa

Fingers crossed!


Edit: I'll be travelling for the next 11 days and am not sure what level of internet access I'll have. I'm hopeful that you have all the information you need to work through the problem, but I'll still try to check this thread when I can. Good luck!

I typed the command and got

"Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package mesa
"

I'm going on a limb here and guessing the ppa I installed earlier is interfering with mesa. Let me purge the ppa via
ppa-purge and then try mesa again.

sudo ppa-purge xorg-edgers

Still have the problem after purging the ppa. I think I'll look into propriety drivers from nvdia I can't figure out why mesa is not updating.

With the PPA or without I can't ugprade/update mesa.

Yeah, I'm really not sure what's up with that PPA. "mesa" definitely appears to be listed as a package on [url=https://launchpad.net/~xorg-edgers/+archive/ubuntu/ppa]this page[/url].

The step by step instructions for installing Nvidia's proprietary drivers can be found [url=https://launchpad.net/~xorg-edgers/+archive/ubuntu/ppa]here[/url]. I wouldn't expect anything to go wrong (Ubuntu have put effort into making that a simple process), but just in case, it wouldn't hurt to look over the troubleshooting steps beforehand so that you have an idea of what to look for if something doesn't behave.

Good luck!

I'm very glad to hear you're up and running, and that you've managed to do it with Free/Open Source drivers!

If you experience a freeze again, I'd like to look into it, but for now, if you're happy, then I'm happy.

Enjoy the game!

Hi,
I tried to run the game with Lubuntu 16.04 and Open Source graphics
My machine is AMD A10-5700 and other GoG games just run fine.
I can setup the game, but when I try to run, it simply exit with no further messages.
I tried to strace the executable and it seems to look like for some files it expects to exist
under the game directory, but they are not there.

Any help?
As alternative, I'll try to run the Windows version on the same machine by running W10.

Thanks.

Just as long as you don't say what they are. Try starting with post #52.