these files where the ones I whitelisted :
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe
Oh you know what, just have the whole message, that makes more sense. And remember - if it doesn't work , just contact customer service yourself - your problem might be something very different.
Irrehaare (GOG.com)
Aug 13, 2020, 2:16 PM GMT+2
Hello,
Your logs indicate that something on your PC is blocking GOG GALAXY's connection - most probably your security software. Please add the following files to both your antivirus and firewall trusted/exception list:
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe
Make sure to restart GOG GALAXY after following the above.
Please also let me know if you are able to access the following page using your browser:
https://auth.gog.com/token you should see either 2 lines is json or an empty page. If you can access that link, the issue must be with the app's blocked connection - whitelisting the files I mentioned should help.
Best regards,
Irrehaare
GOG Support Team