Sarafan: My privacy options are set appropriately. You have to change your privacy settings as well. Both persons need to have "Allow chat messages from" set to "everyone" at this page:
https://www.gog.com/account/settings/privacy.
That may be correct, but it seems like a design problem here. Some people
want to keep Allow chat set to less than all, but still have bidirectional interactions with non-friends, especially when the non-friend is a moderator account. Since you have moderator privilege, I hope that means you have the ear of the people who could process this change request:
- If the receiver's privacy settings allow receiving messages from non-friends, then anyone can send to them, regardless of the sender's settings.
- If user B attempts to reply to a prior message from user A, and user A has not explicitly blocked user B, then replies are allowed (possibly only within some time window after user A's most recent message), even if user A's privacy settings would not allow user B to initiate a new conversation.
Failing that, an interface change that automatically conveys what you explained here would be helpful:
- If user A tries to send to user B, and user A's privacy settings cause the webapp to disallow sending the message, it should be clear from the error message that user A's own settings are the problem, not user B's settings. The error in the screenshot is not at all clear about why the webapp has decided to block the message.
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Separately, the page you linked to looks rather broken here. For each of the preferences, as soon as I loaded the page, the preference was labeled with
all of:
Saved Something went wrong.
Please try again.
I would expect that Saved cannot appear until I change something and that nothing should go wrong (and that if it did, calling it "Something" is about as helpful as a Windows 10 error message).