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same here. No Digital Deluxe Stuff
Go to your Games, click on BG3, Go over to Extras, all your additional add on content should be in there.
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Jodeena: Go to your Games, click on BG3, Go over to Extras, all your additional add on content should be in there.
I did and its not there. No folders or anything.

As you can see no DLC.
https://i.imgur.com/uZAbtMe.jpg
Post edited August 03, 2023 by HolyDeath3000
After the game was installed, I went to manage installation > configure > DLC and there was an unchecked box for the DDE content. I checked it and the game was updated, DDE contents are now in the installation folder.
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Allansiano: After the game was installed, I went to manage installation > configure > DLC and there was an unchecked box for the DDE content. I checked it and the game was updated, DDE contents are now in the installation folder.
As you can see from my screenshot its not there.
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Allansiano: After the game was installed, I went to manage installation > configure > DLC and there was an unchecked box for the DDE content. I checked it and the game was updated, DDE contents are now in the installation folder.
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HolyDeath3000: As you can see from my screenshot its not there.
Nods can confirm it's the same here will try restarting GOG a few more times
It might be a Galaxy bug, but there's an item in the store page for the DDE upgrade. If that item is not marked as "in library" for you, then I think the problem is not Galaxy, but that for some reason the upgrade was not linked to your account. If that's the case, contacting support seems to be the only way to go.
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Allansiano: It might be a Galaxy bug, but there's an item in the store page for the DDE upgrade. If that item is not marked as "in library" for you, then I think the problem is not Galaxy, but that for some reason the upgrade was not linked to your account. If that's the case, contacting support seems to be the only way to go.
Yeah I basically did a support ticket lets see if they get it fixed. In Store its still giving me price for some reason.
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Cyral1a: Mine still has a price attached and I bought the game 3 days ago too
same for me, buy 3 years ago and no deluxe so far in DLC tab
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Allansiano: It might be a Galaxy bug, but there's an item in the store page for the DDE upgrade. If that item is not marked as "in library" for you, then I think the problem is not Galaxy, but that for some reason the upgrade was not linked to your account. If that's the case, contacting support seems to be the only way to go.
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HolyDeath3000: Yeah I basically did a support ticket lets see if they get it fixed. In Store its still giving me price for some reason.
It's also giving me the price unfortunately, even though I also purchased from 2020...
Has anyone opened a ticket about this? I have to think they're pretty busy with other things, but it seems like the logical thing to do.

Edit: I went to the support page to open a ticket, and this is now there: https://support.gog.com/hc/en-us/articles/12642618490525?product=gog

Looks like they're working on it. Maybe (hopefully not) they have to go through the list and add them manually. I'd hate to be the guy who has that job...
Post edited August 03, 2023 by mathaetaes
Same problem here...can't find it anywhere, bought the game in July and didn't bother installing the old version due to having to download it again in full size apparently.

Hope this gets fixed, not wanting to start it as it is!
Still dont have Digital Deluxe edition :( bought the game 3 years ago
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Saleerian: Still dont have Digital Deluxe edition :( bought the game 3 years ago
I'm in the same boat. Did the refresh of account linked above. No digital deluxe upgrade. If I can find a resolution, I'll update.
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Saleerian: Still dont have Digital Deluxe edition :( bought the game 3 years ago
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jhawkins04: I'm in the same boat. Did the refresh of account linked above. No digital deluxe upgrade. If I can find a resolution, I'll update.
Strange - The installer files for the Digital DeLuxe Version are available in the off-line section. I have seen that some people got a big patch after installing the game with Galaxy, that probably installed that extra content.

I guess not everybody got that latest download.
Post edited August 04, 2023 by JClosed