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so any one got the Deluxe Items yet ? i still dont have any of em
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HitMeDude: so any one got the Deluxe Items yet ? i still dont have any of em
Got them once the PC version was launched (sadly I still have to wait for the Mac version).
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V00gnarx: I gave up, requested a refund today. It's so sad, Larian made such a good game, but this whole situation took from my experience. I started to think more about when will I get that upgrade rather than what to do next in my playthrough. Will probably rebuy in the future, but not on gog
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Orzechorix: Requesting a refund because you didn’t get additional content yet? Come on, it’s weekend. They clearly have some technical issues, this game is massive right now. I’m sure they’ll solve it asap.
IMO, the issue is not the fact we didn't receive the DE. Not even the fact that NO ONE had this problem on Steam. The issue for me is the lack of communication and expectation from GOG, everyone noticed this since the hour 1 of release, they did what? Told us to wait they were sync, and then NOTHING, no word about on Friday when clearly the sync wasn't the issue anymore, no comments whatsoever, up to this point they should be adding manually because clearly something is wrong with their process, meanwhile all jokes on their Twitter account, on Friday they posted a message saying no one was working because they were all playing BG 3, and it seems pretty accurate, so yeah, I won't refund, but I'm also never buying GOG again because of how they dealt with this situation. And it's sad to say this because I do like the no-DRM thing, I have Cyberpunk via GOG so don't know what I will do to play the DLCs, but they need to learn how to provide client experience ASAP.
Post edited August 06, 2023 by GeorgesKV
Piratebay > GoG

If a supplier does not manage to deliver the promised goods, he has no place on the market.

How hard can it be to write a python script that goes through the accounts and checks at what time the product was purchased and automatically adds the deluxe edition. You can tell there are real dows behind Gog. Refund is the only thing this content mafia understands.
Post edited August 06, 2023 by Bukerman
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Orzechorix: Requesting a refund because you didn’t get additional content yet? Come on, it’s weekend. They clearly have some technical issues, this game is massive right now. I’m sure they’ll solve it asap.
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GeorgesKV: IMO, the issue is not the fact we didn't receive the DE. Not even the fact that NO ONE had this problem on Steam. The issue for me is the lack of communication and expectation from GOG, everyone noticed this since the hour 1 of release, they did what? Told us to wait they were sync, and then NOTHING, no word about on Friday when clearly the sync wasn't the issue anymore, no comments whatsoever, up to this point they should be adding manually because clearly something is wrong with their process, meanwhile all jokes on their Twitter account, on Friday they posted a message saying no one was working because they were all playing BG 3, and it seems pretty accurate, so yeah, I won't refund, but I'm also never buying GOG again because of how they dealt with this situation. And it's sad to say this because I do like the no-DRM thing, I have Cyberpunk via GOG so don't know what I will do to play the DLCs, but they need to learn how to provide client experience ASAP.
This is it - they should at least announce they are aware there is a problem. The original announcement is not enough.
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HitMeDude: so any one got the Deluxe Items yet ? i still dont have any of em
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Orzechorix: Got them once the PC version was launched (sadly I still have to wait for the Mac version).
what are you doing here then? you tell people to relax but you are not affected by the issue?
Still don't have it.
Played to the first camp and looked into all chests etc. just to make sure, but nothing....
Nothing to be seen in files, no update search shows it, it's nowhere to be found. (As I said, I purched it this July, so not only 2020 purchases are affected.)

And absolutely no reaction from GoG. What a low standard they are showing :/
Going for the hype in other places, just neglecting their promises here
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BeralShakUr: Still don't have it.
Played to the first camp and looked into all chests etc. just to make sure, but nothing....
Nothing to be seen in files, no update search shows it, it's nowhere to be found. (As I said, I purched it this July, so not only 2020 purchases are affected.)

And absolutely no reaction from GoG. What a low standard they are showing :/
Going for the hype in other places, just neglecting their promises here
you need the free upgrade 1st before its in the chest, but people that did not know they had it download already are just saying we have not looked. but there is no way its in game without it being downloaded 1st
Still waiting for mine....
So everyone here buy game before release date and it does show in library or owned when searching baldur's gate 3 in store ?
Post edited August 06, 2023 by trancers
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trancers: So everyone here buy game before release date and it does show in library when searching baldur's gate 3 in store ?
Yes, I buy my game October,7 2020 and still waiting for DD
I applied for a refund don't want to wait. If anything happens. Will buy it on Steam when it's on sale. bye bye gog.

:-P
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Bukerman: I applied for a refund don't want to wait. If anything happens. Will buy it on Steam when it's on sale. bye bye gog.

:-P
You only get the free upgrade to deluxe if you bought during EA so if you go to Steam, you will have to pay extra. If you stay with GOG, eventually you will get it for free. But go on and do what you want.
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alcaray: You only get the free upgrade to deluxe if you bought during EA so if you go to Steam, you will have to pay extra. If you stay with GOG, eventually you will get it for free. But go on and do what you want.
I'm going to buy it on sale on Steam. Or just Keyseller as a complete edition. And whether gog is doing something is not certain. Nothing has happened to date, so how do you know that the situation will change? So far they have been silent.
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LPOPOCA: I bought it twice both during early access GoG. One copy received it, and another didn't. I think it's on GoG and not Larion.
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mathaetaes: Curious - did you register a larian account? If so, did you register one for both games?

I'm reading their official post: "if you meet the requirements the upgrade will be granted very soon." Based on what I understand from Larian, "meet the requirements" means purchased the game in EA.

I wonder if GOG has a different version of "meet the requirements." I'm trying to spot a pattern for who got the upgrade vs who didn't.

There are lots on here who said they bought it in October or November 2020 and don't have it, so it could be purchase date. I have no data on people's location, but I'm in the US and don't have it, so that's 1 data point. I also did not create a Larian account until after the full release, though I'm not sure why that would affect anything GOG does (I doubt GOG cares, or even knows, if I made a Larian account or not... or when). I'm just looking for some semblance of a pattern here.
I bought the game August 2, downloaded, created the Larian account day 4. No DDE for me.