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Baldur's Gate 3Game removed from collection(21 posts)(21 posts)
(21 posts)
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This is my favourite topic
Posted August 11, 2023
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Hansos: Choosing the option: "check for updates" does nothing, the problem is that they have removed the game from my library, I have it installed but because it had already been installed, if I uninstall it I would be left without the game.

P.S: English is not my first language
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teceem: https://www.gog.com/user/refresh
Yeah this doesn't work..

I have been trying this multiple times for a few days already..

I still don't have my game.
Which I purchased legitimately on GOG official site..

It was in my library when I bought it during early access and I was able to play it.
But suddenly disappeared from my library without warning a few days ago.

Now my account says I don't own the base game at all.
Although I still own the Deluxe edition DLC that came as a bonus during early access...

Support has responded and told me to just do the account refresh as stated above.
They haven't resolved the issue.

Kinda regretting getting it on GOG rather than Steam..

If anyone has a fix please let me know..
Posted August 12, 2023
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Hansos: Choosing the option: "check for updates" does nothing, the problem is that they have removed the game from my library, I have it installed but because it had already been installed, if I uninstall it I would be left without the game.

P.S: English is not my first language
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teceem: https://www.gog.com/user/refresh
It didn't work for me, but thanks :)
Posted August 17, 2023
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teceem: https://www.gog.com/user/refresh
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gmanticore: Yeah this doesn't work..

I have been trying this multiple times for a few days already..

I still don't have my game.
Which I purchased legitimately on GOG official site..

It was in my library when I bought it during early access and I was able to play it.
But suddenly disappeared from my library without warning a few days ago.

Now my account says I don't own the base game at all.
Although I still own the Deluxe edition DLC that came as a bonus during early access...

Support has responded and told me to just do the account refresh as stated above.
They haven't resolved the issue.

Kinda regretting getting it on GOG rather than Steam..

If anyone has a fix please let me know..
I still have the problem, did they help you?


They still haven't responded to my ticket, it's been 7 days without an answer.
Posted August 20, 2023
On my side, no responses from the support...
Even they have anything, they should tell me what's matter to remove me the access ...
Posted August 28, 2023
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guizmo298: On my side, no responses from the support...
Even they have anything, they should tell me what's matter to remove me the access ...
They answered me without reading my explanation, I am going to create my third ticket to technical support XD
Posted September 09, 2023
I already have the game again, thanks to gog technical support
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This is my favourite topic
Community
Baldur's Gate 3Game removed from collection(21 posts)(21 posts)
(21 posts)