GOG--Buy old games--some of them really great old games--without wondering whether they'll work on my system. A clearly spelled-out refund system, on the off-chance they don't. Some good indie/newer titles as well. Great at what it does, but still too limited in its catalog for me to want to stick to it exclusively. DRM-free, although I've had so little problem with Steam that this is becoming more a philosophical then a practical point. Still, it wasn't that long ago we heard GFWL was shutting down, and everyone was running around going "But what about my games that need GFWL to run?" Of course, the major ones migrated to Steam ... and now need Steam to run. I don't see Steam as being in danger of going anywhere anytime soon, but things like that make me wonder.
Steam--Great selection, great games, great discounts, great client. Like, I am seriously in love with their client. Poor customer support would make me reluctant to buy older games from them, and although they currently seem like an immortal giant, I have concerns about them that I talk about above--the industry is fast-changing, after all.
I don't think there's any reason to "switch," but if GOG has games you want that Steam doesn't have, why not use both?
Post edited January 11, 2014 by BadDecissions