I came to the "General discussion" forum looking for information on why a particular game in my library shows, "Not yet available". In particular, F/A-18E Super Hornet, is the game in question.

In order to use the "Search" function, I have to open a specific topic. When I searched for a word or phrase, nothing displayed. When I searched for a specific word displayed on the first page in the first post, that word was not found.

Am I too new to use any of the features on this forum?

Also, as a visually-impaired person, with other disabilities, I find it very difficult to read the font size and color used in this forum. Is there a way to increase the font size and/or change font color? I have tried the "usual" way or Ctrl + "+", and Shift + Mouse Wheel, but neither of those worked.

Any and all thoughts, ideas, suggestions, and feedback is welcome.

Thank you.

May want to check again. Ctrl + works fine for me. I have to go up 4 or 5 times to read posts here on my bad days.

The darker gray with white text is what I used here. If you're not using that, may want to try it out. Those 2 dots at the top middle of the screen, right under the menubar, change the CSS.

But yes, this is (yet another) unfriendly website for those of us with vision issues. Not as bad as some though.

Having said that, I would like to point out that the w3, the folks who govern the net, are currently working on their 3rd draft of accessibility guidelines. Since, from what I read, none of those folks are vision concerned like us, feel free to drop by and put in your input.

Their website on accessibility - https://www.w3.org/standards/webdesign/accessibility

And I can;t find the current draft. Was just looking at it a few days ago. Give me a sec....

edit: Found it: https://www.w3.org/TR/WCAG21/

Issues and comments go here - https://github.com/w3c/wcag21/issues

reedit: As to the search function, do note there's 2 of them up there. The one in the menu bar is for the game side only. There's one at the top of the forums on the right as well. The problem though is that search is geared for whatever you;re looking at at the time. If you;re in a thread, it searches the thread. If you in a game specific forum, it searches that. If you;re at the community page, it searches the forums. I gave up on it while back and just use google. This link should cover the forums:

https://www.google.com/search?q=site%3Agog.com%2Fforum%2F&ie=utf-8&oe=utf-8

Hope this helps

I guess OP is using Galaxy, hence the problems, as Galaxy doesn't offer most browser features.

bhrigu,

Thank you for the quick response and the helpful information. I will try accessing via browser.

Regarding the "not yet available" problem in Library, in my experience that has happened a couple of time because of apparent connection problems, Try accessing a few different pages and that message should go away. However, your problem may be different. Try searching the forum. And if your problem persists you may want to contact the support.

drmike,

Thank you, also, for your quick response and helpful information. I am using the darker color scheme. As I type this reply, the text is ight-gray, and the background is dark-gray. Very difficult to see.

Yes, I am using Galaxy to access the forums. I will have to try it via a browser. I was not sure that was an option; I am a confirmed noob here. I tried the different search boxes at the top and neither produced useful results. When I clicked on the button, nothing happened. I did this several times, and finally gave up on using the search.

I appreciate you for providing those links. I will check the information they contain. bhrigu,

i tried accessing multiple pages to see if the message would go away. I also closed Galaxy and reopened, hoping that would clear the problem. It did not. I downloaded multiple games during that session, and the message remains. The message is still visible, as of this morning.

I am still trying to learn my way around this site, and will have to see if I can locate the "Contact Support", or similar, button.

Thank you, both, again. Your assistance is greatly appreciated.

To contact support:
If you are in Galaxy - Store > Support (however the page will open in a browser, so you are better off using a browser in the first place)

In a Browser - Click on the Support button on the top nav-bar. You will be presented with common troubleshooting faq. If your problem is not addressed you can contact the staff by using the Contact Us button.

Hope your problem will be solved.

bhrigu,

I am using my browser now, and the "Not yet available" message is not displayed. In fact, none of the games I installed recently show "Installed" at the bottom of their picture, but maybe that is a Galaxy thing.

I updated my avatar last night, and it still does not display. I will try updating it with the browser, too.
Thank you.

Your Avatar is displaying.

The "Installed" message is a Galaxy thing.

There are about half a dozen titles not supported by Galaxy, and F/A-18E Super Hornet one of them. The full list is in the support section.