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General discussionCyberpunk 2077 got removed from my library (114 posts)(114 posts)
(114 posts)
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This is my favourite topic
Posted June 27, 2023
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Mikael74: All evidence of me owning the game has been wiped from GOG.com and that e-mail receit that I got I deleted it a year or so ago.
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neumi5694: I think it's time to change your email provider. I still have my very first confirmation mail by GOG from 2011.

So all you have are your memories.
And I am sorry to say that, but unless you didn't get the game by using a third party key provider and it got deleted because the key was bought with a stolen/invalid credit card, I tend to believe that your memory just fails you and you didn't buy it at all.

All you can do is contact support. If that fails, then there is no way out of it.
I also have all my emails from GOG going back to 2012. I could go back and delete the oldest ones, but there's no point.
Posted June 27, 2023
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Mikael74: All evidence of me owning the game has been wiped from GOG.com and that e-mail receit that I got I deleted it a year or so ago.
GOG isn't the only one involved here. What about your bank or credit card statements or confirmation mails from payment providers like PayPal, etc.?

There is no way GOG can wipe those and even if you deleted all the mails, the payment itself should still show up in the transactions in your bank account, credit card history or payment provider account in some way or another. You couldn't wipe that even if you tried because banks/payment providers are legally required to keep those records for years.

Are you really trying to tell us that all of that has mysteriously vanished?
Post edited June 27, 2023 by Randalator
Posted June 27, 2023
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maxpoweruser: It's restricting my access to two available downloads.
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SargonAelther: You mean they actually do not let you download the exe or pkg from here while using Linux? If that's true, then that's dumb on GOG's part. Make a warning about neither of these being made for Linux, if you have to, but let people download anyway.
For games, I can download any game from Linux. For Galaxy, they force me to change my user agent to access the Galaxy downloads. I have to make my browser fake bring a Windows browser to download it. Otherwise it says to download Galaxy on your PC (like Linux PC isn't a PC) with no link.
Posted July 30, 2023
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Mikael74: All evidence of me owning the game has been wiped from GOG.com and that e-mail receit that I got I deleted it a year or so ago.
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neumi5694: I think it's time to change your email provider. I still have my very first confirmation mail by GOG from 2011.

So all you have are your memories.
And I am sorry to say that, but unless you didn't get the game by using a third party key provider and it got deleted because the key was bought with a stolen/invalid credit card, I tend to believe that your memory just fails you and you didn't buy it at all.

All you can do is contact support. If that fails, then there is no way out of it.
Go to page 1 and read all of MythicalSnake posts.
Posted September 23, 2023
Hi guys ,i have buy Cyberpunk last year, yesterday I uninstalled the game to reload it since it didn't give me the 2.0 update, and the game no longer appears to belong to me, I can't download it and furthermore it only appears owned on xbox but the statistics give me both xbox and gog.com.. some help since the support took the piss out of me and told me they had solved the problem with my library but they didn't do anything I reinstalled gog galaxy 100 times
Posted September 23, 2023
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MadTony92: Hi guys ,i have buy Cyberpunk last year, yesterday I uninstalled the game to reload it since it didn't give me the 2.0 update, and the game no longer appears to belong to me, I can't download it and furthermore it only appears owned on xbox but the statistics give me both xbox and gog.com.. some help since the support took the piss out of me and told me they had solved the problem with my library but they didn't do anything I reinstalled gog galaxy 100 times
Maybe toss GOG Galaxy aside and use the offline installers?
Posted September 27, 2023
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MadTony92: Hi guys ,i have buy Cyberpunk last year, yesterday I uninstalled the game to reload it since it didn't give me the 2.0 update, and the game no longer appears to belong to me, I can't download it and furthermore it only appears owned on xbox but the statistics give me both xbox and gog.com.. some help since the support took the piss out of me and told me they had solved the problem with my library but they didn't do anything I reinstalled gog galaxy 100 times
same here, idk whats happening
Posted September 27, 2023
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MadTony92: Hi guys ,i have buy Cyberpunk last year, yesterday I uninstalled the game to reload it since it didn't give me the 2.0 update, and the game no longer appears to belong to me, I can't download it and furthermore it only appears owned on xbox but the statistics give me both xbox and gog.com.. some help since the support took the piss out of me and told me they had solved the problem with my library but they didn't do anything I reinstalled gog galaxy 100 times
Do you bought the game on GOG or an external reseller?
Posted September 27, 2023
He got his problem resolved already, also wrote in a different thread.
It was activated by a code from some third party reseller.
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This is my favourite topic
Community
General discussionCyberpunk 2077 got removed from my library (114 posts)(114 posts)
(114 posts)