mike0: I can hear music but cannot see the game? here is what i sent to tech support
nformation
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Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: 23-o014
BIOS: 80.01
Processor: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 8192MB RAM
Available OS Memory: 8082MB RAM
Page File: 6480MB used, 2882MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
Check your graphic card manager ("catalyst control center" or whatnot), go to "properties (digital flat-panel)" or the equivalent. And make sure that "Preferred Scaling Mode : Maintain aspect ratio" is selected.
That's all.