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Etherlords seriesGame will not run(4 posts)(4 posts)
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Posted October 04, 2012
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mannjeff9909: Have tried numerous installations of game. It will run for about 10 minutes or so but will crash and crash hard. Have tried various tricks Run as Admin, run with anti virus off, checked properties and used various service packs. 'CANT LOCK SURFACE' is what usually pops up the rest of the paragraph says surface memory is gone,Direct Draw Surface object representing this surface should have Restore called on it. I have no idea what this means. I like the game and I would like to play it so any help would be appreciated.
That error usually appears when something stole the focus from the game and it got minimized. (That's why Alt-Tab is blocked in this release). Please try to shut down all unnecessary applications running in the background, like Skype etc.
Posted October 04, 2012
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mannjeff9909: Thank you for the suggestion, I will try it soon and let you know how it turns out. Being a tech noob how would you turn off the items running in the background? I really hate to ask but I appreciate the help!
Exact appearance depends on your operating system, but in bottom right corner you should have a set of notification icons. Some may be hidden, but you can click on small arrow next to them to show the full list (see attached pic, that's how it looks like on Win7).

These icons represent additional applications that currently run on your PC. Usually you can right-click on them and pick 'exit' or similar option.

Do you know if you have ATI graphics card by chance? I now remembered that on some ATIs, when program tried to run in lower resolution, a warning message appeared. Such popup message could also cause that crash.

If you will still suffer crashes, consider contacting our Support:
http://www.gog.com/en/support/contact/technical_issues_with_games/etherlords

I can only watch forums in my free time and they might be able to help you quicker :)
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Post edited October 04, 2012 by Thiev
Posted October 05, 2012
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mannjeff9909: [...]
Don't worry about patches, GOG games are always patched to the latest official version - Etherlords included ;)
Posted July 18, 2013
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Mr_Grey: I've bought recently Etherlords to find I can't run it on my laptop (exceeding game's requirements - CPU 1,5 GHz, 2GB RAM, Gfx SIS 3 Mirage 128 MB (okay gfx is weak, but still more than needed by this old game) running Win 7 Home Edition 64 bit. It crashes during launch:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Etherlords.exe
Application Version: 1.0.0.0
Application Timestamp: 3d354b40
Fault Module Name: SISUMD32.dll
Fault Module Version: 8.14.10.5240
Fault Module Timestamp: 4afb6d90
Exception Code: c0000005

Some ideas how it could be solved (except Virtual Box)?
Please send that error message along with your system info to our Support department. Thanks :D
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This is my favourite topic
Community
Etherlords seriesGame will not run(4 posts)(4 posts)
(4 posts)