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Hello,

When you say "hang", does it mean that the GUI is frozen, and the billboards don't change, or it's just not doing anything?

Please run the installer, so it hangs, and send me a log file - you can find it in the Temp folder (usually C:\Users\username\AppData\Local\Temp), and the file is called "Setup Log (date) #(number).txt". If you sort the files by date, it will be the newest one.
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marlow2008: 1. It seemed to stall/not progress on the initial install, at around the 90% mark.(...)
Around 90% is the moment when DirectX and Visual Studio redistributables are installed. It can take pretty long on some systems.
However, the first post stated that the installer hanged just after clicking "Install", so I think it's a separate issue.

I'll look into the second issue you mentioned - from what I understand this happens after the installation is complete, when you try to start the game?
Post edited October 17, 2014 by Gowor
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marlow2008: (...)If it will help, I can try and wipe everything and attempt to retrace the steps.
No, thanks - I just wanted to know at which stage does the problem occur.