anoffday: Is it necessary to always start these hate on steam threads?
This is not a hate thread. This is a 'I can't believe that they can even get away with illegal stuff' thread.
It's funny, when customers break the EULA, bam, subscription cancelled/closed/disabled on the spot.
When it's Steam(less) who fails to comply with their own terms of service for i don't know how many weeks/months, it's just business as usual, because the mesaures put in place to protect Steam are so obscure that Steam + pubs + devs can just dick the customers around and point fingers at each other while no one is working to fix anything. Steam is busy implementing the 'Do you want to marry me?' tab or the 'Fart Counter' achievement on their client, the pubs just don't care (not their storefront, not their game) and the devs don't care about their game anymore (or ever)
It's just sad to see that gamers are considered both on retail and digital distribution markets as second rate customers. borderline morons that are willing to take pretty much any abuse. And even worst, everybody get's away with it, and most gamers seem to react with a "Oh well...".
I bought this game from Steam on 14/04/2006 for $24,14 ($19,95 + $4.19 VAT) and this is not the first time i find myself unable to play it for an extended period of time for this exact same reason. (the Steam error ID thing). I don't want a refund, i want the problem fixed, or a clear explanation from the people who took my money as to why it can't be fixed. 'Good luck with that', right?
Updates break stuff up and that's ok. No way around that. They just need to be fixed.
But selling a product that they know fully well people won't be able to play for god knows how long, it's got to be illegal.
And while the problem is not fixed, treating paying customers as morons with copy/paste answers, it's definitely rude.
And taking this kind of sweet time to fix the problem, or provide a decent answer as to why they can't fix it, well, we all know what that is. They couldn't care less about their customers.
I wonder who took the iniciative to pull the game from the storefront. I'm willing to bet it wasn't Steam, because by now, any small amount of decency they still had, was clearly washed away by the 'green' flood.