Posted April 21, 2009
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I didn't say that it doesn't have some restrictions, but compared to other kinds of DRM I think it isn't that bad.
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But this thread was about something different, not DRM related.
They kept a game up for sale for two months when they knew the game was broken and that they had no fix for it at the time.
Also, they pretty much ignored that when their customers pointed out the situation, but the moment it hit the web press, they removed the game from the storefront.
And that's wrong, regardless of the name of the platform: Steam, Impulse, D2D, EADM, GOG, whatever. It's wrong.
If it was an honest mistake, fine, that happens. But it wans't. They received countless support mails about this and kept answering with their typical coy/paste answer.
It appears that the reason the game was broken is because of DRM. It was trying to authenticate its copy protection and couldn't do so. It's likely that if it wasn't for the DRM, the game would have never been broken in the first place.
So though this thread was primarily about leaving a game broken for two months, it's also indirectly about DRM and the problems it can cause.