It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Last night I found that Steam suddenly gives invalid key error on every retail key that i've tryed. Can somebody else test this so we can if this issue is with me or it is a really strange change by Steam.
Steam was acting strange all night for me yesterday..
Post edited January 30, 2014 by Stooner
avatar
Stooner: Steam was acting strange all night for me yesterday..
I'm guessing it is a problem on their side,but still 0 response or info on the issue.
I've seen several reports about key redemption issues on Steam during the night. The games affected were all over the place (some Total War games, some Just Cause 2 DLC, even Disciples Reincarnation, possibly Bioshock 2).

You say it's a problem with 25-character keys. Does this mean that 25-character keys always fail for you, and keys of other formats always work? How many have you tried?
avatar
Stooner: Steam was acting strange all night for me yesterday..
avatar
spinefarm: I'm guessing it is a problem on their side,but still 0 response or info on the issue.
I haven't tried any 25 char code, but I had to log in from 15 to 15 minutes or so.
Also, the store was offline for a few hours..
avatar
Psyringe: I've seen several reports about key redemption issues on Steam during the night. The games affected were all over the place (some Total War games, some Just Cause 2 DLC, even Disciples Reincarnation, possibly Bioshock 2).

You say it's a problem with 25-character keys. Does this mean that 25-character keys always fail for you, and keys of other formats always work? How many have you tried?
Yes the problem is with 25-character keys only. Last when I've noticed the problem I've tested with 4 diff games:
Mafia 2,Civ 5,DNF & Lara Croft.

I've tested the 15-character keys with 2 games activated: Saturday Morning RPG & Not The Robots.
Weird.

I registered about 10 keys on Steam between the night and noon, and had no problems, but all of those were 15-character keys.

I can't find any mention of a key redemption problem on Steam's forums, but I am seeing customers with this problem elsewhere.
avatar
Psyringe: Weird.

I registered about 10 keys on Steam between the night and noon, and had no problems, but all of those were 15-character keys.

I can't find any mention of a key redemption problem on Steam's forums, but I am seeing customers with this problem elsewhere.
Just tested a Civ 5 key (25-character) with ZPavelZ - same problem. I guess the problem is quite serious. Somebody at Valve HQ screwed something up.
avatar
Psyringe: Weird.

I registered about 10 keys on Steam between the night and noon, and had no problems, but all of those were 15-character keys.

I can't find any mention of a key redemption problem on Steam's forums, but I am seeing customers with this problem elsewhere.
avatar
spinefarm: Just tested a Civ 5 key (25-character) with ZPavelZ - same problem. I guess the problem is quite serious. Somebody at Valve HQ screwed something up.
Same problem here

My dark souls 25 symbol code bought from gamersgate.com cannot activate.
avatar
spinefarm: Just tested a Civ 5 key (25-character) with ZPavelZ - same problem. I guess the problem is quite serious. Somebody at Valve HQ screwed something up.
avatar
kenjisun: Same problem here

My dark souls 25 symbol code bought from gamersgate.com cannot activate.
Phew,then it is for sure that it is a global problem
All 25-char keys should work now
Yep, I'm also seeing reports that it's working again.

Weird stuff. I've seen the Steam authentication server go offline many times, but I've never seen such a specific problem that only affected one type of keys.
avatar
Psyringe: Yep, I'm also seeing reports that it's working again.

Weird stuff. I've seen the Steam authentication server go offline many times, but I've never seen such a specific problem that only affected one type of keys.
Yeah it was the first I've had this kind of issue.
A couple of hours ago I've redeemed Tomb Raider and a couple more games.