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lowyhong: Yeah I'll never understand why they don't just use a normal system that allows customers to pay directly with their credit cards.
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MonstaMunch: Well, it's now gotten to the point where I'm about to give up. I now have a useless moneybookers account with a couple of hundred dollars in it that I can't do anything with (I can take it all back out for a 1% fee), and still no way of actually paying for anything on gamer's gate. The only remaining way I can think of is to give the money to someone where paypal is legal, then get them to use it to buy me these silly "blue coins".
*facepalm*
You want help with that? I can gift you the game you want if you paypal me the money.
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MonstaMunch: Well, it's now gotten to the point where I'm about to give up. I now have a useless moneybookers account with a couple of hundred dollars in it that I can't do anything with (I can take it all back out for a 1% fee), and still no way of actually paying for anything on gamer's gate. The only remaining way I can think of is to give the money to someone where paypal is legal, then get them to use it to buy me these silly "blue coins".
*facepalm*
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Cleidophoros: You want help with that? I can gift you the game you want if you paypal me the money.
Thanks for the offer, but the issue is that I can't use paypal here, if I could, I'd buy the game directly :)
If anyone here wants $50 worth of GOG games in gift codes in exchange for $50 worth of gamer's gate "blue coins", that would work :) As long as it's done by a regular here, I don't mind sending the gift codes before receiving the blue coins so no one has to worry about getting ripped off.
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Cleidophoros: You want help with that? I can gift you the game you want if you paypal me the money.
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MonstaMunch: Thanks for the offer, but the issue is that I can't use paypal here, if I could, I'd buy the game directly :)
If anyone here wants $50 worth of GOG games in gift codes in exchange for $50 worth of gamer's gate "blue coins", that would work :) As long as it's done by a regular here, I don't mind sending the gift codes before receiving the blue coins so no one has to worry about getting ripped off.
Oh sorry, didn't read the whole story.
And no I shouldn't be spending 50 bucks on games right now.
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lowyhong: Yeah I'll never understand why they don't just use a normal system that allows customers to pay directly with their credit cards.
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MonstaMunch: Well, it's now gotten to the point where I'm about to give up. I now have a useless moneybookers account with a couple of hundred dollars in it that I can't do anything with (I can take it all back out for a 1% fee), and still no way of actually paying for anything on gamer's gate. The only remaining way I can think of is to give the money to someone where paypal is legal, then get them to use it to buy me these silly "blue coins".
*facepalm*
Sorry to hear that. I'll send a Tweet their way to let them know that it's good to have an in-house payment system.
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lowyhong: Sorry to hear that. I'll send a Tweet their way to let them know that it's good to have an in-house payment system.
Thanks. I don't see why it would pose any difficulty for them to accept Visa like everyone else... :)
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MonstaMunch: Snip
I had a similar issue once, but the problem was the key could be added to Steam in my region but then couldn't be played. Steam support refused to remove the key from my account and thus GamersGate couldn't offer a refund.

Sadly, that happens a fair bit with Steam and my region. They let you add keys, but then won't let you play the game. This isn't a failing on the part of GamersGate (and in fact affects all third party distributors of Steamworks games). So you might want to confirm whether such games are available to play in your region (even if not sold there on Steam) before you purchase.

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Antimateria: Snip
Again, this is not a GamersGate specific issue. The problem is, Drakensang 1 is available worldwide. The publisher for 2 and its DLC only published it in North America. So you'll have to have someone gift it to you.
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bansama: I had a similar issue once, but the problem was the key could be added to Steam in my region but then couldn't be played. Steam support refused to remove the key from my account and thus GamersGate couldn't offer a refund.
Well, I think that email i posted from gamer's gate would entitle me to a refund in that kind of circumstance, no? I mean, I specifically asked about it, and they specifically promised a refund if I bought a Steam game I couldn't play.

Kind of irrelevant if they won't take my money in the first place though :(
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MonstaMunch: Snip
They are assuming of course, that Steam will not let you activate the game.

Basically, Steam has two forms of IP restrictions:

1 - On activation: Some games can only be activated on Steam from certain regions, if you are not in one of those regions, and error message will be displayed and the key will not be added to your Steam account.

2 - On launch: Some games, once activated on Steam, can only be played in specific regions. If you find yourself in a blocked region, even when you have successfully added the key to Steam, you will not be able to launch the game. An error message *may* be displayed or the game may simply not be shown as installed in your games list (with no option to install or play - even if you have installed it successfully in the past while in a supported region).

GamersGate can offer a refund in the case of 1 as the key is still available for use by someone else. But they cannot issue a refund in the case of 2 as Valve will refuse to remove the key from your account. Thus, as you technically still own the product, GamersGate cannot return your money.

It's unfair, I know, and it's also directly the fault of Valve in SOME situations for failing to block activation in regions where they are blocking the ability to launch. But sadly, that's the risk you take with Steamworks titles.
Post edited December 09, 2011 by bansama
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Cleidophoros: You want help with that? I can gift you the game you want if you paypal me the money.
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MonstaMunch: Thanks for the offer, but the issue is that I can't use paypal here, if I could, I'd buy the game directly :)
If anyone here wants $50 worth of GOG games in gift codes in exchange for $50 worth of gamer's gate "blue coins", that would work :) As long as it's done by a regular here, I don't mind sending the gift codes before receiving the blue coins so no one has to worry about getting ripped off.
50$ on GOG amounts to quite a lot of games (especially with the upcoming sale), but it seems you can buy and gift any amount of blue coins (just not the coins you earned). That should allow for smaller transactions, right? You gift some games, the recipients gift you the blue coins, and once you have enough, buy whatever you wanted to buy on GG (maybe wait until you have the right number of people willing to trade).

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bansama: ...
By the way: is there a list of all the games with these "weird" regional restrictions anywhere? So far, I got the impression that these are very few, isolated cases, but I don't know any facts...
Post edited December 09, 2011 by etna87
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etna87: By the way: is there a list of all the games with these "weird" regional restrictions anywhere? So far, I got the impression that these are very few, isolated cases, but I don't know any facts...
Nope. No list. All I can suggest is to check the forums for any Steamworks title you are interested in and ask there.

Off the top of my head, I know the following games have had issues in my region (Japan):

Dead Island - You used to be able to register ROW retail keys, it's no longer possible, but some DD sites are still selling them to customers here.

FEAR 3 - Keys could be added to Steam even though the game was stuck in a non-released state for 4 months. During that time no one, regardless of where in the world they purchased the game, could play it when in this region.

Mafia 2 - Remained unreleased for 8 months after the international release date. Retail keys could be activated, then later were blocked. Finally 2K ordered Valve to accept them even while the game was still in it's unreleased state on Steam, meaning that retail copies could be played, copies gifted over Steam could not. The version currently available on Steam is Japanese language only. An English language version can be purchased from Amazon JP's download service.

Lord of the Rings War in the North - Currently experiencing the same issue as FEAR 3. It is not known when or indeed *IF* the game will ever be playable in this region. It used to be sold here directly on Steam as a pre-purchase with a November 9 release date. When that date arrived, the game was not unlocked. It no longer has a store page on Steam in this region. Many DD sites are still selling the game to customers here.

And so forth.
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etna87: 50$ on GOG amounts to quite a lot of games (especially with the upcoming sale), but it seems you can buy and gift any amount of blue coins (just not the coins you earned). That should allow for smaller transactions, right? You gift some games, the recipients gift you the blue coins, and once you have enough, buy whatever you wanted to buy on GG
Sounds like a great idea. Like I said, I'm happy to gift the game before receiving the coins so that no one has to feel like they are risking anything (assuming that's coming from a regular here).
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MonstaMunch: Sounds like a great idea. Like I said, I'm happy to gift the game before receiving the coins so that no one has to feel like they are risking anything (assuming that's coming from a regular here).
I advice you to ask GG support if they've fixed blue coin gifting as they broke it with the recent big site update (the one that added minions) and it did not work couple month ago at least.

Oh and as mentioned before, avoid games with "Requires a 3rd party download and account" as DRM in GG as those are 98% of the time Steamworks games and require steam to play (the rest of them are for EA's "Origin" digital distribution service). Oh and be mindfull that GG Fantasy Wars has infamous Starforce as DRM.

Other than those, I don't have much to complain about that haven't been mentioned already.
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Petrell: Oh and be mindfull that GG Fantasy Wars has infamous Starforce as DRM.
On the plus side, their Elven Legacy pack is DRM free.
Gamersgate is fine. Well, was fine until a few days ago.

European customers now can't buy in USD anymore. We are forced to shop in EUR. With an exchange rate set at 1 EUR = 1 USD. Meaning that for us, all prices jumped by 32% overnight.

AS far as I am concerned , this means I won't buy from them anymore. Given the extent of my game collection there , I won't close my account, like I did with Impulse, but I'm really unhappy about that move.
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Phc7006: Gamersgate is fine. Well, was fine until a few days ago.

European customers now can't buy in USD anymore. We are forced to shop in EUR. With an exchange rate set at 1 EUR = 1 USD. Meaning that for us, all prices jumped by 32% overnight.

AS far as I am concerned , this means I won't buy from them anymore. Given the extent of my game collection there , I won't close my account, like I did with Impulse, but I'm really unhappy about that move.
Can't you buy from the UK site? Their prices seem a little more fair.