bansama: They have regional restrictions, but the restrictions differ to that of Steam, for example. Such as, while I can't buy SEGA games on Steam, I can on GamersGate. Recently, they've had far better deals than Steam has too. I personally find them to be a fairly good service and have used them far more since they dumped their client.
MonstaMunch: Sorry to bring back such an old thread, but I've just stumbled across gamer's gate, and would like to check before I give them any money whether I'll be able to download and play games if after I've paid for them (unlike Steam....). Their site says "anyone, anywhere", but in my experience, "anywhere" often seems to exclude Cambodia. Then I found this post, which says there ARE regional restrictions, so want to check before I make the purchase.
Thanks in advance for any help.
Edit: I do still plan on using GOG for almost everything, as the way they sell products is clearly preferable, just the issue came up because I saw that they have Fantasy Wars for $1.99 today at gamers gate, and it's on my wishlist here.
The only case of regional restrictions I experienced (in Germany) was Bioshock, and it just showed something like "not available in your region" instead of the product page. I was able to buy, download and play Commandos 2, which is not available in Germany via steam (not sure why, maybe swastikas?). I thought impulse wouldn't sell it in Germany either, but I just checked and it seems they do...
I don't have that much experience with their download speed (my connection maxes out at about 300kb/s anyway), and never emailed their support, so no idea about that. I see it mainly as an opportunity to grab some games in sales which are not available on steam/GOG (and of course, GG does not force you to be online for most things, like steam).