hellmonster67: I have messaged Customer Service of this before.. actually about a year ago. Their response was that if they have had a valid account then their is nothing they can do and sorry for the inconvenience..
Spam accounts are unlikely to hold any games they couldn't get for free, so using the ToS they should be able to ban the account. If they own games then it becomes something of an issue as they paid money. But the accounts are all new, 0 rep. They don't have anything worth protecting.
I've messaged them the following. Feel free to copy/paste.
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In the last two days we've been hit with a constant barage of spam that's in korean. It's obviously spam, empty first messages or duplicated messages that spam 100 times in the first message.
Me and probably a dozen others have been watching the fourms, including the gereral, Withcer 2, and Might & Magic threads, marking them as spam as appropriate.
However this isn't enough. We can't work for free forever, and we can't compete with a machine who tirelessly creates 10 threads a minute on 6 different subthreads holding junk referring to sites we don't care about.
A solution needs to be had. Either limiting new accounts to slower thread creation, marking new topics in bulk and spam, or hiring a few extra people to watch the threads and lock/block/ban accounts that are spamming, as well as removing remnants of them quickly.