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General discussionUpdate on technical issues affecting downloading and updating games(1071 posts)(1071 posts)
(1071 posts)
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This is my favourite topic
Posted July 21, 2023
We would like to inform you that, due to our storage and CDN provider's outage, we are encountering technical issues that may cause difficulties in downloading and updating your games both through the GOG GALAXY client and GOG Store. Already downloaded files are in no way affected.

We are trying to mitigate this external problem by switching to our secondary storage while our provider is restoring data. We would also like to highlight that those issues do not affect purchasing games. Currently available discounts on selected titles will not be extended due to the above.

It is our team's top priority to resolve those issues and we aim to resolve them as fast as possible. Apologies for any inconveniences caused.
Posted July 22, 2023
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Archangel591: I wonder how do you imagine you could update your physical copy to a new patch version without an online installer.

Physical, digital, makes no difference. Patches are all online these days, if the source of the patch files is having issues, you can't update all the same.
The fact is, games didn't release in half finished states back when "online patches" weren't an option. Occasionally, they'd release a disc through retailers and magazines with an update, but that virtually always included new content as well as a patch. But once upon a time, the game you bought was the game you got, and ghenerally, QA was much better because they didn't rely on finishing the game after it released. Day 1 patches (Especially massive ones that actually download the size of the game again) were unheard of in the early 2000s. They didn't exist in the 90's. Game developers have gotten complacent and think "oh, we'll just fix it after release." That's a piss poor way to do business, but it quickly became standard for games.
Posted July 22, 2023
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Samulii: I'm pissed because when I buy something, I expect to get that something that I have bought and when I told I bought the key from Kinguin, you started blaming me how bad person I am. Usually when I buy something I google and find out where I can buy it the cheapest, I don't know anything about Kinguin. Why aren't you reporting me if my key is pirated and why has Kinguin been online for many years without any problems if it's illegal?
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locomojito1: Dude, stop crying. You're just a cheapskate buying cheap keys that are most probably bought from stolen creditcards. But whatever, when you buy keys from the unofficial channels, the cheaper price is calculated with the risk that comes. If it's worth it for you, so be it, if you didn't know, so be it. Discussion done
Buying cheap keys? I have only bought four game in all of my time on this planet. BG 1,2 and 3 at full price and DOS2 key from Kinguin 100% verified seller. Why are you so mad? Very suspicious....
Posted July 22, 2023
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Magnitus: I'll support Steam with my money when hell freezes over.
Fair enough.

I just wanted to make sure that you knew that when you buy a steam key from a key reseller (e.g. Fanatical, Green Man, Humble), which is where I buy most of my steam games, as it is immensely cheaper, especially when buying bundles, steam gets absolutely no money from this transaction, so if you were to do so, you would not be supporting steam with your money, for what it's worth.
Posted July 22, 2023
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Samulii: I'm pissed because when I buy something, I expect to get that something that I have bought and when I told I bought the key from Kinguin, you started blaming me how bad person I am. Usually when I buy something I google and find out where I can buy it the cheapest, I don't know anything about Kinguin. Why aren't you reporting me if my key is pirated and why has Kinguin been online for many years without any problems if it's illegal?
Kinguin and G2A have both had many issues in the past. A quick Google search into that would have pulled that up. The keys will redeem. And you may keep it. Or it may get found that it is stolen later and be revoked. These things happen. It's part of the gamble you take on those type sites. Instead of being a cheapskate that costs developers money by having to refund stolen keys (not to you, you'll probably never see your money back), buy from authorized sellers. Everyone wins then. You're not risking your money, the developers make their cut, and you know you'll have your game.

EDIT: In that quick Google search, the first 5 results of "Is Kinguin Safe" are
1. Yes
2. No
3. Kind of
4. No
5. Yes

Does that sound like a trustworthy site for you?
Post edited July 22, 2023 by paladin181
Posted July 22, 2023
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Lamiszcze: In all honesty, that is the first time that GoG had such a major issue.
It's dissapointing, but I still prefer them over Epic, Steam or any other service.
It's enough that I have to pay subscription fee to listen to my music at anytime.

On the other hand - ''Installing 92%'' has a potential to become a meme.
It was 76% for me for a couple of hours. Then 91% for a couple of hours. Then 92% for a couple of hours and I gave up so I decided to whine on this forum so I don't feel so alone lol
Posted July 22, 2023
....so far off the rails it may as well be closed now.

Gog, start a new Inform thread and lock both please.
Posted July 22, 2023
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mrkgnao: It's just for downloading/installing/updating, it doesn't have any other functionality. It was written primarily to automate steam game installation for multiplayer servers.
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AWG43: Hi! I have a few questions regarding SteamCmd. Can I ask you about SteamCmd via chat?
Yes, of course, gladly.

The same applies to anyone else interested.
Posted July 22, 2023
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locomojito1: Dude, stop crying. You're just a cheapskate buying cheap keys that are most probably bought from stolen creditcards. But whatever, when you buy keys from the unofficial channels, the cheaper price is calculated with the risk that comes. If it's worth it for you, so be it, if you didn't know, so be it. Discussion done
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XevronSeven: that is Ironic for sure the Dutch are known for being greedy and cheap hahaha were you trying to sell a key to him and are now mad? :P
me being in the netherlands doesn't mean i'm dutch ;)
Posted July 22, 2023
Error 666
Post edited July 22, 2023 by Lord_Kane
Posted July 22, 2023
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locomojito1: Dude, stop crying. You're just a cheapskate buying cheap keys that are most probably bought from stolen creditcards. But whatever, when you buy keys from the unofficial channels, the cheaper price is calculated with the risk that comes. If it's worth it for you, so be it, if you didn't know, so be it. Discussion done
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Samulii: Buying cheap keys? I have only bought four game in all of my time on this planet. BG 1,2 and 3 at full price and DOS2 key from Kinguin 100% verified seller. Why are you so mad? Very suspicious....
okay good for you, now stop crying.
Posted July 22, 2023
Never mind, can't post the image.

Basically front page for me is 80% NSFW and 20% "everything is broken atm" notification.

Great look for a front page. And it will be that way until Monday.
Post edited July 22, 2023 by lupineshadow
Posted July 22, 2023
//NULL\\
Post edited July 22, 2023 by Lord_Kane
Posted July 22, 2023
The bookkeeping and accounting term that might be applicable to GOG is "sunk costs." QED.
Posted July 22, 2023
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Clownski_: We would like to give you an update that, while we are still continuing in our efforts to fully stabilize the situation, we've mitigated the majority of technical issues caused by our storage and CDN provider's outage. Should you encounter any further problems with downloading or updating your games, be sure to let our Customer Support know.
I think your post may have been a bit premature.

I have just tested a small portion of my library (only games beginning with a number or with the letter A) and got the following download errors (I am not reporting the numerous md5 errors, just the plain 404 errors, to keep the list short):

10:51:44 | failed to fetch https://www.gog.com/downloads/1849_the_gold_rush/31123
10:51:45 | failed to fetch https://www.gog.com/downloads/1849_the_gold_rush/31133
10:52:25 | failed to fetch https://www.gog.com/downloads/8th_wonder_of_the_world/43883
10:53:52 | failed to fetch https://www.gog.com/downloads/advent_rising/en1installer2
10:55:39 | failed to fetch https://www.gog.com/downloads/ai_war_fleet_command/en1installer0
10:55:41 | failed to fetch https://www.gog.com/downloads/ai_war_dlc_pack/en1installer0
10:55:57 | failed to fetch https://www.gog.com/downloads/akalabeth_world_of_doom/en1installer1
10:55:58 | failed to fetch https://www.gog.com/downloads/akalabeth_world_of_doom/38643
10:55:59 | failed to fetch https://www.gog.com/downloads/akalabeth_world_of_doom/38673
10:56:00 | failed to fetch https://www.gog.com/downloads/akalabeth_world_of_doom/38683
10:56:01 | failed to fetch https://www.gog.com/downloads/akalabeth_world_of_doom/38693
10:56:05 | failed to fetch https://www.gog.com/downloads/alan_wake/en1installer2
10:56:09 | failed to fetch https://www.gog.com/downloads/alan_wake/14303
10:56:13 | failed to fetch https://www.gog.com/downloads/alan_wakes_american_nightmare/en1installer1
10:56:15 | failed to fetch https://www.gog.com/downloads/alan_wakes_american_nightmare/15013
10:56:30 | failed to fetch https://www.gog.com/downloads/alders_blood_prologue/en1installer0
10:56:38 | failed to fetch https://www.gog.com/downloads/alien_breed/41463
10:57:08 | failed to fetch https://www.gog.com/downloads/alien_breed_tower_assault_game/41433
10:57:23 | failed to fetch https://www.gog.com/downloads/alien_shooter_expansions/9593
10:58:07 | failed to fetch https://www.gog.com/downloads/alone_in_the_dark_the_new_nightmare/8293
10:58:09 | failed to fetch https://www.gog.com/downloads/alone_in_the_dark_the_new_nightmare/8303
10:58:23 | failed to fetch https://www.gog.com/downloads/alwas_awakening/en1installer0
10:58:41 | failed to fetch https://www.gog.com/downloads/american_conquest_fight_back/54153
10:58:46 | failed to fetch https://www.gog.com/downloads/american_conquest_game/54103
10:59:15 | failed to fetch https://www.gog.com/downloads/amnesia_a_machine_for_pigs/en1installer0
10:59:30 | failed to fetch https://www.gog.com/downloads/among_the_sleep/en1installer1
11:00:40 | failed to fetch https://www.gog.com/downloads/anomaly_2/38413
11:00:44 | failed to fetch https://www.gog.com/downloads/anomaly_defenders/en1installer0
11:01:41 | failed to fetch https://www.gog.com/downloads/aqua_kitty_milk_mine_defender/en1installer0
11:02:24 | failed to fetch https://www.gog.com/downloads/arcania/72053
11:02:25 | failed to fetch https://www.gog.com/downloads/arcania/72063
11:02:26 | failed to fetch https://www.gog.com/downloads/arcania/72073
11:02:27 | failed to fetch https://www.gog.com/downloads/arcania/72083
11:02:27 | failed to fetch https://www.gog.com/downloads/arcania/72093
11:02:28 | failed to fetch https://www.gog.com/downloads/arcania/72103
11:02:29 | failed to fetch https://www.gog.com/downloads/arcania/72113
11:02:35 | failed to fetch https://www.gog.com/downloads/arcania_fall_of_setarrif/72213
11:02:36 | failed to fetch https://www.gog.com/downloads/arcania_fall_of_setarrif/72233
11:02:37 | failed to fetch https://www.gog.com/downloads/arcania_fall_of_setarrif/72243
11:02:39 | failed to fetch https://www.gog.com/downloads/arcania_fall_of_setarrif/72283
11:02:42 | failed to fetch https://www.gog.com/downloads/arcanum_of_steamworks_and_magick_obscura/en1installer0
11:02:45 | failed to fetch https://www.gog.com/downloads/arcanum_of_steamworks_and_magick_obscura/1353
11:03:32 | failed to fetch https://www.gog.com/downloads/ascendant/31183
11:03:50 | failed to fetch https://www.gog.com/downloads/assassins_creed_directors_cut/15293
11:04:19 | failed to fetch https://www.gog.com/downloads/asura/en1installer1

As for contacting your customer support, please be sure to let me know when you have such a thing.
Post edited July 22, 2023 by mrkgnao
Posted July 22, 2023
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Lord_Kane: I guess its time to realize an important thing

The writing is on the wall.
GOG will be dead by the end of 2023 if we are lucky
tick tock everyone.

Tick. Tock.
Hey "Tick Tock", go and wish those shit for Steam/Epic. They deserved this for it's DRM and treat customers like slaves and potential thieves.
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This is my favourite topic
Community
General discussionUpdate on technical issues affecting downloading and updating games(1071 posts)(1071 posts)
(1071 posts)