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Anyone else having a problem where there is a constant unread chat message badge in their account?

I've gone through every chat and there's no unread message anywhere.
Happens to me sometimes, with forum replies too. Only in the Galaxy client though.
Try visiting the main page (gog.com, not the forums).
I have one for a non-existent forum reply at the moment. It only shows up on my work computer though, so I'm assuming it's some sort of caching issue on my end. I've never had it before though.
Sometimes. Not only chat but also other notifications (e.g. forum replies). Solution by Grargar:

It's a bug that occurs from time to time because GOG's main page isn't well-integrated with the forum. If you want to be getting notifications for your replies, you'll have to go to the main page and they should show up. Same thing if you want to clear your notifications. Note: You may have to do this (go from mainpage to forum and back) more than once.
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Azhdar: Sometimes. Not only chat but also other notifications (e.g. forum replies). Solution by Grargar:

It's a bug that occurs from time to time because GOG's main page isn't well-integrated with the forum. If you want to be getting notifications for your replies, you'll have to go to the main page and they should show up. Same thing if you want to clear your notifications. Note: You may have to do this (go from mainpage to forum and back) more than once.
Well, waddya know. That worked nicely. Thanks :-)
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Azhdar: Sometimes. Not only chat but also other notifications (e.g. forum replies). Solution by Grargar:

It's a bug that occurs from time to time because GOG's main page isn't well-integrated with the forum. If you want to be getting notifications for your replies, you'll have to go to the main page and they should show up. Same thing if you want to clear your notifications. Note: You may have to do this (go from mainpage to forum and back) more than once.
Darn. I just tried this and it didn't work :/
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Azhdar: Sometimes. Not only chat but also other notifications (e.g. forum replies). Solution by Grargar:

It's a bug that occurs from time to time because GOG's main page isn't well-integrated with the forum. If you want to be getting notifications for your replies, you'll have to go to the main page and they should show up. Same thing if you want to clear your notifications. Note: You may have to do this (go from mainpage to forum and back) more than once.
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opticq: Darn. I just tried this and it didn't work :/
When facing internet browsing troubles, try these tree tips to resolve any issue you might have:


Step One: Clear your browsing cache.

The cache exists because of a basic assumption made by browser designers: the internet is slow. More accurately, your internet connection is slower than your computer.
What that means is that it’s faster to get something from your hard disk than it is to get it from the internet. Even with today’s faster internet speeds, that still holds very true.
Browser designers noticed that most web sites had many of the same elements on multiple pages. For example, if you look at this page, you’ll see the Ask Leo! logo at the top. It’s actually at the top of every page on this site. So the thinking was, why download the same logo for every page? Why not just download it once and then keep it so we can use it again?

CacheThat’s what the browser cache is for. The cache is nothing more than a place on your hard disk where the browser keeps things that it downloaded once in case they’re needed again.
When you first visit a page on this site, the browser downloads the logo into the cache, and then displays it on the page you’re viewing. For each additional page you visit, the logo doesn’t need to be downloaded again; as long as the same logo is displayed, it’s already on your hard disk.
The cache has a size limit, which you can usually configure. When the cache gets full, the items in it that haven’t been used in a while are discarded to make more space.
Naturally, there’s a little more to it than that. For example, there are ways for me to update the logo on my site and have that override whatever is in your cache, so what you see is always up-to-date. But by and large, that’s all it is: a place to keep things locally so you don’t have to download the same things over and over again.
And it’s all transparent to you.
Until something breaks, of course.
Clearing the cache

Clearing the cache just means emptying it, so that the next time you display a web page everything must be downloaded anew.
For reasons I simply can’t explain – other than by saying “stuff happens” – the cache sometimes get confused. This seems to happen to most all browsers and at random times. What you’ll see are partially loaded or badly formatted web pages, incomplete pictures, or, in some cases, the wrong picture in the wrong place.
It’s not always a caching problem, but because it happens often enough, “clear your browser cache” is often one of the first diagnostic steps you’ll hear from people like me.


Step Two: Delete your temporary files

1) NTFS has to make 8.3 filesnames for every file (unless you tweak it via fsutil). Its gets progressively harder once your folder has a large number of files. Also applications that make the temp files, have to search for a unique name. I had a pokey old 4200 rpm drive, so each seek was very expensive, and lots of seeks were needed because (see point2)

2) Size of the MFT. The Master File Table can become many hundreds of MB in size and won't be cached as often (or atleast more of it will pbe paged out all the time). ntfsinfo from Sys Interals will give you the deets...

3) Each time the temp folder is enumerated - there's a lot more work to be done - esp. if you have a virus scanner that checks all the files in a folder, each time the folder is enumerated! I'd also been very aggresive with Windows Search indexing. Excluding the temp folder from the index, helped speed-up my computer too...


Step Three: Kill Yourself

While not an actual solution to any of life's problems, ending your ephemeral existence prematurely affords you the peace of mind that come with the exoneration of the obligations forced upon us in our existential struggles.
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opticq: Darn. I just tried this and it didn't work :/
Join the club
Post edited May 12, 2016 by Hunter65536
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opticq: Darn. I just tried this and it didn't work :/
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Hunter65536: Join the <a href="http://www.gog.com/forum/general/unread_chat_badge/post9" class="link_arrow"></a></div> <i>[url=https://youtu.be/2nXGPZaTKik]This club?


I am not seeing how my issues are being resolved through this prescribed avenue....


My antagonism for others is reduced significantly, however...
Yes and it disappears when I go to ( mainpage to forum and back).
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evilnancyreagan: My antagonism for others is reduced significantly, however...
I'm glad that I made your heart grow three sizes today. :)
I have had this problem for a few months, it has nothing to do with browser cache or temp files. It's a bug in the chat system, devs are aware of the issue though. For me it was most likely whoever sent the message got their account deleted before I had the chance to read the message. If it's not fixed by cleaning up your cache and all that stuff then that's probably the reason.
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amund: I have had this problem for a few months, it has nothing to do with browser cache or temp files. It's a bug in the chat system, devs are aware of the issue though. For me it was most likely whoever sent the message got their account deleted before I had the chance to read the message. If it's not fixed by cleaning up your cache and all that stuff then that's probably the reason.
Same here. I've filed a support ticket a couple of days ago, I hope they can manually clear it when they get a chance.