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General discussionUPDATE: Introducing GOG Profiles(2385 posts)(2385 posts)
(2385 posts)
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This is my favourite topic
Posted April 30, 2018
Activity Feed • Gameplay Stats • Personalization


UPDATE: We've added a new option to the Privacy settings in GOG Profiles - from now on you can turn off your profile on GOG entirely, so no one can see any kind of information that is shown on the profile page. This also means that when you turn off your profile, you won’t be visible on your friends’ friends lists, even if they decide to keep their profiles visible.
The option to enable/disable your GOG Profile can be found in your account „Privacy & Settings” options, under „Privacy” tab.



We just introduced a new feature on GOG.COM: User Profiles – a social way to share what you and your friends are up to. See what your friends on GOG are playing, achieving, and sharing across four sections – Feed, Profile, Games and Friends.

Your Feed is the centerpiece of your Profile. Here, you’ll see which games your friends have been playing, all sorts of achievements and milestones, as well as general thoughts, screenshots, and forum activity. You can dispense your approval at whim and share your own stuff as well!

Your Profile is all about you and your gaming accomplishments. It's a summary of your activity, like the time you've spent in your games , your latest achievements (and just how rare they are among other users), as well as a glimpse at what your most active friends have been up to.

If you want to know more about your Games, you need to hit the the third tab. It contains a list of all the games you own on GOG, together with stats like time spent in-game and your progress towards unlocking the achievements. Sort the list, compare stats with your friends, and get some healthy competition going.

Finally – your Friends: get a general summary of their achievements and hours played. Here you'll also see which games are the most popular among your friends right now, so you can join them in multiplayer or find something you might enjoy yourself.

Of course, your profile comes with some sweet personalization options, choose a wallpaper from your game collection and share a few words with the world.

User Profiles are available for all GOG.COM users. Your personal gameplay stats like achievements, time played and milestones depend on GOG Galaxy, but if you’re not using the optional client you can still use the feed, post in it and interact with your friends.

Launching profiles also means adding new privacy settings on our end. You'll find three new Privacy options in your account's „Privacy & settings” area. These settings allow you to set the visibility for your profile summary, your games, your friends, etc.
So what are you waiting for? There's so much room for activities!
Posted April 24, 2018
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Olauron: Why would it be another way? Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
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OldOldGamer: By some time now, this is changing to look and feel more like the hated competitor.
Lots of features paying customers are crying for are plainly walked over, to implement something that could appeal to younger, less mature generation of players, like profiles.
I don't know why are you hating Steam (if you hate it). I don't know why anyone else is hating Steam. But I know that I hate (or at least don't like) Steam for a) the necessity of the client to install (always) and to play (almost always) games; and b) for the mobile authenticator.

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OldOldGamer: All this while they seems not enabling developers to update games in a more reliable way, just to name a neglected feature (as more than one dev have pointed at).
I am not eager to think that GOG staff lie to us when they tell us about the possibilities for the developers to update their games.

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OldOldGamer: GOG was born as "Old" games and, even if they decide to go for just "GOG" they couldn't.
Is not like a flip of a switch.
Maybe GOG was born as "Old" games but I would buy TES VI or DA4 (to name a few) DRM-free on GOG on release with great pleasure. And if GOG can achieve it it's great.
Posted April 24, 2018
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The_Hampton: I notice that in the "Privacy" section there is a checkbox for "your visibility". This was checked by default yesterday and said "NOW PUBLIC - Others can find me by email or username". Does this mean that people could have seen my email address before I unchecked the item? I assume this isn't the case as this would surely have been the greatest violation of privacy, and I haven't found anything mentioned about email addresses being exposed on this thread. Any input would be appreciated.
It just means that if they knew your email address beforehand they can find your GoG user name. Your email isn't ever exposed to anyone at GoG aside from staff.

[EDIT] Got ninja'd! Damn this thread is active.
Post edited April 24, 2018 by tremere110
Posted April 24, 2018
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Most stores do not do a thing where customers can ask them how much and how often other customers use the store. It's not unreasonable to assume that this information will not suddenly be made available to other customers.

If a store did start doing this, it would not be unreasonable for customers to demand to have their usage stats hidden or to threaten not to use the store again.

To suggest that those customers are being unreasonable in wanting their assumption of privacy to be maintained is bizarre.
Posted April 24, 2018
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toxicTom: Your email address is never shown (thanks gods!). This option means that people who know your email address already can search for your account (in case they don't know your username).
Well yes, but it's a feature that's easily exploitable to get a list of email addresses.
Posted April 24, 2018
@toxicTom and tremere110

Thanks for the clarification!
Posted April 24, 2018
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Breja: I just can't condone this bullshit anymore. So much of our feedback on this got blatantly ignored, default setting were outright wrong, information wasn't sent to users in advancem resulting in people learning about the change from news sites or not at all. And now we can't even get a response about the fact that despite setting every option to the most private setting some info is still publicly visable. No resposne whatsoever, not to mention a fix of the issue. Even when directly asked about it (twice), GOG's PR representative here just outright ignored me.
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Olauron: Why would it be another way? Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
According to their own words, it should be the other way:
"The community section is really important for us. Of course we have to remember that first and foremost GOG is a digital outlet, but not the usual one. We feel like the community is something that makes us a bit different from others."

Of course, in the same interview they also claimed this, which has since been changed against customers' wishes:
"As for keeping the same prices worldwide, it’s really important for us. - - - We believe if something is available worldwide it should be the same for everyone, so no matter if you live in USA, UK, Kambodia or Marocco you pay the same price for a GOG game."

So if GOG customers get unhappy, it's because GOG is not standing by those promises they made back in the early days. In other words, GOG is becoming less and less the service that it once was, and which drew us old school customers in about a decade ago.

In case someone wants to read the entire interview from 2010, here's the link:

https://alternativemagazineonline.co.uk/2010/05/18/interview-in-conversation-with-lukasz-kukawski-gog-com/

There's also another old article somewhere, where GOG claims that their competitor is not Steam, but piracy. Introducing more and more Steam-like features doesn't fit in well with that statement.
Posted April 24, 2018
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GOG.com: Launching profiles also means adding new privacy settings on our end. You'll find three new Privacy options in your account's „Privacy & settings” area. These settings allow you to set the visibility for your profile summary, your games, your friends, etc.
The "your visibility" checkbox is needlessly confusing. When it is unchecked, the description makes it look like it needs to be checked to hide the profile. But checking it switches the profile to visible. Just turn it into another dropdown list to pick between visible and invisible. Or keep the checkbox but give it a single permanent description like "Check this box to make your profile public."
Post edited April 25, 2018 by wvpr
Posted April 24, 2018
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Olauron: Why would it be another way? Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
First: This isn't "crying wolf;" it's a privacy issue, plain and simple. Second, they absolutely have the option, to just say "screw them" but it would be make little business sense to do so. All we're asking for is the option to make our profiles completely private. Ya know, like Steam does. Why is this so difficult for people to understand? Third, those of us who are "speaking in ultimatums" have been more than patient. This was "announced" in the quietest way possible a few days ago; immediately the concerns of privacy were raised and ignored. It's now been well over 30 hours since the launch of profiles and, despite this thread, despite almost 300 people voting to make this private (via a community wishlist), despite multiple requests sent via support, we've not heard a single official reply; hence the need to step things up.

The bottom line is: This is a business. You either respect me as a customer, or you don't. If you don't, I'm completely fine with that, but don't expect me to stick around when I can purchase the same games in literally dozens of online stores now that your original business model has changed. I've spent a lot of money here over the years. If something as simple as a privacy option is worth losing future purchases from me, so be it. This is the risk that free enterprise comes with and, for the most part, it works pretty well.

There's an old adage in business that states: "If ten of your customers don't like something you're doing, only one will tell you; the rest will tell their friends." We're that one in ten who are actually taking the time to speak to Gog about our concerns. Although far too much vitriol has been spewed in here, we're not actually the enemy. We want you to have your shiny new profile; we simply want the right to not have it if we so choose. There was a far better way for Gog to handle this; they didn't, and so here we are.
Posted April 24, 2018
high rated
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Olauron: Why would it be another way? Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
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Taro94: That's true. I remember the introduction of GOG Galaxy - a similar outrage took place back then ("You're not going to support the downloader anymore?! You bastards!!", "This is becoming more like Steam, I'M LEAVING", etc). As much as I love GOG, its community is terrible at times.
I laid out a pretty clear, reasonable list of grievances. And I think it's perfectly logical to stop spending money at a store when you are dissatisfied with the service, have been on numerous occasions, and where the staff outright ignores the customers when they raise important issues, not to even mention actualy fixing them.

I don't know some people are acting like deciding to not spend more money in a store untill it improves and starts to respect customers is some incredible overreaction, a nuclear option that only an unstable madman could choose. It's just a store. It's just games. It's perfectly rational to expect good service and respect as a customer.

I think gamers today way to often let themselves to be treated poorly because simply taking your business elsewhere or -gasp- not buying new games at all for a while is seen as somethin nigh-imaginable.
Posted April 24, 2018
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toxicTom: Your email address is never shown (thanks gods!). This option means that people who know your email address already can search for your account (in case they don't know your username).
And if they have a list of emails they have gotten from somewhere else, they can submit those to GOG, which will tell them your GOG username (if you don't have that option set to off).

EDIT: presuming your email is on that list, of course.
Post edited April 24, 2018 by xyem
Posted April 24, 2018
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Breja: I think gamers today way to often let themselves to be treated poorly because simply taking your business elsewhere or -gasp- not buying new games at all for a while is seen as somethin nigh-imaginable.
Its most likely more that most people have grown to accept that the odd few 1000 or so people refusing to buy something from a company doesn't really matter to the company as for every 1000 that don't another 10000 will do.

So ultimatly all your doing it just cutting off your nose to spite your face.

I do agree with you though that we get treated badly by pretty much every gaming company out there but as I said above theres not really alot that can be done.
Posted April 24, 2018
high rated
I just discovered another change - I used to click on my name at the top of the GOG site to get my list of games. Cool.

Now doing that takes me to the profile I don't use or ever want to see. I have to choose from a drop-down menu to get to my games. That's a worse service for me. Sigh.
Posted April 24, 2018
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The_Hampton: I notice that in the "Privacy" section there is a checkbox for "your visibility". This was checked by default yesterday and said "NOW PUBLIC - Others can find me by email or username". Does this mean that people could have seen my email address before I unchecked the item? I assume this isn't the case as this would surely have been the greatest violation of privacy, and I haven't found anything mentioned about email addresses being exposed on this thread. Any input would be appreciated.
I just checked it (with my own account). One can't see your mail, but when I know your mail, I could find the username that is connected with it.

Edit: Saw it was already answered half an hour ago.
Post edited April 24, 2018 by PaterAlf
Posted April 24, 2018
high rated
It seems they (gog) are avoiding to honestly answer us about this situation on purpose. My support ticket is now open for more than 30 hours and 6 hours ago was assigned to somebody named Chandra. But I have not yet received any answer from support... well, let's see who can hold out longer ... I do not need your business gog.com, I can take my money elsewhere easily.

In the meantime the feature request
https://www.gog.com/wishlist/site/disable_view_profile_function_for_customers_who_care_for_their_privacy
is going along nicely and every vote there somewhat increases the pressure... let's see when they finally break and decide to apologize for their crimes - and the publication of customer data without their customers consent IS a crime these days - and allow us the privacy we should not even have to ask for!
Posted April 24, 2018
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Pond86: I do agree with you though that we get treated badly by pretty much every gaming company out there but as I said above theres not really alot that can be done.
And that's the point where you are wrong. Vote with your wallet. Spend your money elsewhere (zoom-platform springs to mind as well as some others). THAT can be done. That's how GOG came to be and grew. People who were dissatisfied with how other platforms treated them went to a place where they were treated better. That place was GOG.

Now GOG treats their customers as badly as those other platforms. So, if you don't like it, stop throwing money at it. Saying 'there is nothing that can be done' is just a complacent excuse not to do anything.
Pages:
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159
This is my favourite topic
Community
General discussionUPDATE: Introducing GOG Profiles(2385 posts)(2385 posts)
(2385 posts)