I can't download game extras, page 1 - Forum

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lwcasss

Sup.

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Registered: Jun 2017

From Brazil

Posted March 13, 2018

1

I can't download game extras with GOG Galaxy, it just displays [game extra name] failed: server problem.

It worked just fine some days ago, but now I can't download any game extras, from any games.

This question / problem has been solved by bhrigu

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kbnrylaec

Asuka Tanaka

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Registered: Nov 2011

From Taiwan

Posted March 13, 2018

2

Contact GOG Support:
https://support.gog.com

Forum post will not help you.

drmike Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

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drmike

Why yes, I am a Major General

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Registered: Jan 2012

From United States

Posted March 13, 2018

3

lwcasss: *snip*

http://lmgtfy.com/?q=gog+failed%3A+server+problem.

Please try this:

https://support.gog.com/hc/en-us/articles/212615129-Installation-failed-Server-problem

Post edited March 13, 2018 by drmike

bhrigu

in development

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Registered: May 2016

From India

Posted March 13, 2018

4

lwcasss: I can't download game extras with GOG Galaxy, it just displays [game extra name] failed: server problem.

It worked just fine some days ago, but now I can't download any game extras, from any games.

Galaxy just had an update today. The new version is 1.2.39.
The changelog includes a bugfix listed as

Fixed a rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason

This looks similar to the issue you have mentioned.
Can you update Galaxy and confirm if your issue has been fixed?

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lwcasss

Sup.

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Registered: Jun 2017

From Brazil

Posted March 13, 2018

5

lwcasss: I can't download game extras with GOG Galaxy, it just displays [game extra name] failed: server problem.

It worked just fine some days ago, but now I can't download any game extras, from any games.

bhrigu: Galaxy just had an update today. The new version is 1.2.39.
The changelog includes a bugfix listed as

Fixed a rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason

bhrigu: This looks similar to the issue you have mentioned.
Can you update Galaxy and confirm if your issue has been fixed?

Updating GOG galaxy seems to have done it, thanks.

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