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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted April 21, 2017
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MarkoH01: Good idea. I second this.
I've pushing for this for a while, hopefully now they might consider it. Anyway, I guess release of 1.2.x won't be until next week.
Posted April 21, 2017
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MarkoH01: And I thought I was the only one. Still have a notification about two unread PM. Since the whole system does not exist anymore they will never go away. I once asked GOG about it but they could not help. So I just live with it. I still use it and prefer it.

Good idea. I second this.
Yeah, I never even considered filing a support request as the program is unsupported now and they'll most likely just say that and strongly urge using Galaxy via copy and paste of a premade support script. I thought of uninstalling the program, blowing away any left behind metadata turds, and reinstalling it but haven't tried that yet. :)
Posted April 21, 2017
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BKGaming: You know what we need to spice up chat some... emoticons ( and some gaming related ones)... I know your listening, let's make this happen. :P
Why waste time with something so useless?
Posted April 21, 2017
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MarkoH01: And I thought I was the only one. Still have a notification about two unread PM. Since the whole system does not exist anymore they will never go away. I once asked GOG about it but they could not help. So I just live with it. I still use it and prefer it.

Good idea. I second this.
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skeletonbow: Yeah, I never even considered filing a support request as the program is unsupported now and they'll most likely just say that and strongly urge using Galaxy via copy and paste of a premade support script. I thought of uninstalling the program, blowing away any left behind metadata turds, and reinstalling it but haven't tried that yet. :)
Won't work because those notification flags are not on your system - they are on GOGs system.
Posted April 21, 2017
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Lucumo: Why waste time with something so useless?
Because it's something people expect to have in a chat feature? Useless to you perhaps, but some people do like them.
Post edited April 21, 2017 by BKGaming
Posted April 21, 2017
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skeletonbow: Yeah, I never even considered filing a support request as the program is unsupported now and they'll most likely just say that and strongly urge using Galaxy via copy and paste of a premade support script. I thought of uninstalling the program, blowing away any left behind metadata turds, and reinstalling it but haven't tried that yet. :)
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MarkoH01: Won't work because those notification flags are not on your system - they are on GOGs system.
But there are no notification flags on the server side right now.
Posted April 22, 2017
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Lucumo: Why waste time with something so useless?
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BKGaming: Because it's something people expect to have in a chat feature? Useless to you perhaps, but some people do like them.
I used to hate them, and I think I kind of still do. So much communication software has integrated emoticons and emoji now though that I've noticed a few times I've used a smiley like - :P - and not got an emoji verision that I wondered why, then realized it was the GOG forum or chat and went "ahhhh". :)

I'd rather them spend their time and resources on bigger fish features though than emoji. :P
Posted April 22, 2017
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skeletonbow: I'd rather them spend their time and resources on bigger fish features though than emoji. :P
Of course but I assume eventually we will get to a point where they will ask themselves.... what can we add now? Emoji's will cross the mind of someone. :P

Also that depends on how it's done... there are some library's out there one could use. Twitter has one which is open source and would take no time at all to add by the looks of it. Of course I'm not sure how GOG is handling the whole chat feature though.

Still there are tools availble to handle this...
Post edited April 22, 2017 by BKGaming
Posted April 22, 2017
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MarkoH01: Won't work because those notification flags are not on your system - they are on GOGs system.
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skeletonbow: But there are no notification flags on the server side right now.
How can you know that? Only because they don't use the system anymore does not mean that the database is not existent anymore. Also if it the problem would not be on server side an install on a completely new OS should delete them and it did not.
Posted April 22, 2017
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BKGaming: Because it's something people expect to have in a chat feature? Useless to you perhaps, but some people do like them.
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skeletonbow: I used to hate them, and I think I kind of still do. So much communication software has integrated emoticons and emoji now though that I've noticed a few times I've used a smiley like - :P - and not got an emoji verision that I wondered why, then realized it was the GOG forum or chat and went "ahhhh". :)

I'd rather them spend their time and resources on bigger fish features though than emoji. :P
I guess I'm lucky that most forums I frequent don't use emoticons, same with the IRC client I have. ICQ isn't really a thing anymore, so that's off the list. SMS uses emoticons, albeit very limited. So I'm actually good in my daily life.

Yep, that's for sure.
Posted April 22, 2017
Hi.

I have a recent problem with GOG Galaxy.

Every time i try to install a game it downloads and places the game folder in the directory just fine, but during the final configuration phase in Galaxy it fails and says

"INSTALLATION FAILED:CONFIGURATION ERROR"
And a pop-up on the top right corner that says "installer execution failed" or something like that.

Didn't have this problem couple of days ago with installing Full Throttle.

Only recently when i tried installing Vampire Bloodlines and Saints Row 4

I checked the net for solutions and tried everything i found
admin privileges, disabled defender anti-virus,disabled UAC, and checked to see if the folder has read/write permissions

The only thing that remains to do is uninstall Galaxy completely, but i'd rather wait for it to go to public beta before i do that.

i'm on win7 64

P/S the games play fine, i just cant run/update them with Galaxy
Posted April 22, 2017
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MarkoH01: How can you know that? Only because they don't use the system anymore does not mean that the database is not existent anymore. Also if it the problem would not be on server side an install on a completely new OS should delete them and it did not.
I mean when I log into the GOG website there are no notifications showing yet they still show up in GOG Downloader. I haven't installed it on a completely new OS to test your theory out, but yes if someone does a brand new OS install with no previous files on the hard disk, installs GOG Downloader and it has notifications and none are showing on the website, then GOG's back end is fubar. Doesn't really matter much though as there's no chance in hell they'd fix it at this point I don't think.

In fact I'm pretty convinced that they're unlikely to devote barely any time to the downloader anymore except fixing links people report as broken only after pressuring them to use Galaxy first. Reason I say that, is that I just went to download The WItcher 3 GOTY with GOG Downloader and the resulting download is completely broken and missing 2 files required. The game was updated a month ago and over a month has passed and the download is still broken on the GOG website. This means that either nobody downloaded it using GOG Downloader or gogrepo.py during that time, or nobody downloaded it and installed it to find out that it doesn't actually work, or people did do those things and nobody bothered to report it to GOG as being broken.

Seems that nobody actually uses it anymore though. I suspect the number of people using it are a tenth of a percent of GOG users at this point though. I'm not even sure if I should bother reporting the problem to them. I downloaded the missing two files directly with Firefox and was able to install the game.
Posted April 22, 2017
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MarkoH01: How can you know that? Only because they don't use the system anymore does not mean that the database is not existent anymore. Also if it the problem would not be on server side an install on a completely new OS should delete them and it did not.
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skeletonbow: I mean when I log into the GOG website there are no notifications showing yet they still show up in GOG Downloader. I haven't installed it on a completely new OS to test your theory out, but yes if someone does a brand new OS install with no previous files on the hard disk, installs GOG Downloader and it has notifications and none are showing on the website, then GOG's back end is fubar. Doesn't really matter much though as there's no chance in hell they'd fix it at this point I don't think.

In fact I'm pretty convinced that they're unlikely to devote barely any time to the downloader anymore except fixing links people report as broken only after pressuring them to use Galaxy first.
Agreed.

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skeletonbow: Reason I say that, is that I just went to download The WItcher 3 GOTY with GOG Downloader and the resulting download is completely broken and missing 2 files required. The game was updated a month ago and over a month has passed and the download is still broken on the GOG website. This means that either nobody downloaded it using GOG Downloader or gogrepo.py during that time, or nobody downloaded it and installed it to find out that it doesn't actually work, or people did do those things and nobody bothered to report it to GOG as being broken.

Seems that nobody actually uses it anymore though. I suspect the number of people using it are a tenth of a percent of GOG users at this point though. I'm not even sure if I should bother reporting the problem to them. I downloaded the missing two files directly with Firefox and was able to install the game.
I am quite sure I did download the GOTY version (using GOG downloader) of W3 not so long ago and it worked fine since I installed it just a few days ago. But I can download it again if you like.
Post edited April 22, 2017 by MarkoH01
Posted April 22, 2017
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MarkoH01: Agreed.

I am quite sure I did download the GOTY version (using GOG downloader) of W3 not so long ago and it worked fine since I installed it just a few days ago. But I can download it again if you like.
It's missing the last two files.
Posted April 22, 2017
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MarkoH01: Agreed.

I am quite sure I did download the GOTY version (using GOG downloader) of W3 not so long ago and it worked fine since I installed it just a few days ago. But I can download it again if you like.
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skeletonbow: It's missing the last two files.
Already downloading since a few hours ...
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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