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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted January 22, 2017
It took me a while to understand what you meant with features until I realised what you wrote isn't even related to the discussion at hand.
Posted January 26, 2017
Hey,

version on preview just got an update and soon will be available for everyone.

Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high
Posted January 26, 2017
avatar
TheTomasz: Hey,

version on preview just got an update and soon will be available for everyone.

Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high
Youtube video's look like they are broken on 1.1.27...
Posted January 26, 2017
avatar
USERNAME:TheTomasz#Q&_^Q&Q#GROUP:1#Q&_^Q&Q#LINK:5706#Q&_^Q&Q#Hey,

version on preview just got an update and soon will be available for everyone.

Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high#Q&_^Q&Q#LINK:5706#Q&_^Q&Q#
avatar
They seem to work fine for me on Windows and MacOS. Could you tell me with which youtube video you have problem and what are the symptoms?
Posted January 26, 2017
avatar
TheTomasz: They seem to work fine for me on Windows and MacOS. Could you tell me with which youtube video you have problem and what are the symptoms?
I think it may be on my end... it's just showing a standard broken symbol for the videos. My internet was going kind of slow so again it might just be on my end. I'll let you know if it continues. Thanks.
Posted January 27, 2017
avatar
I tested about 5 games at random and the Youtube videos worked for me with the 1.1.27 preview that I updated to. If you still get the problem after a restart, give a list of a few games the videos break on and I'll give them a whirl for comparison data points. Sometimes things can be a little wonky like that I've noticed in the past.

Another suggestion although you've likely done this many times yourself in the past as well... is whenever I have a strange persistent problem with Galaxy client, I will resort to uninstalling it completely, blowing away the ProgramData directory and the Galaxy installation directory hierarchy (my games are installed off the root of a drive and not under Galaxy's install dir), then I reinstall from the latest client download, reconfigure to the preview channel and let it update. I would estimate that about 99% of the weirdo problems I encounter that only seem to be experienced by a minority of people (or even only myself) often vanish after the complete clean-slate reinstall like this.

Other times there have been location specific CDN related problems also, although that's on the GOG end and not youtube type stuff.

TTYL
Posted January 27, 2017
1.1.27? Why is my client still on 1.1.25? O.o
Posted January 27, 2017
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PainOfSalvation: 1.1.27? Why is my client still on 1.1.25? O.o
You didn`t enable preview updates?
Posted January 27, 2017
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PainOfSalvation: 1.1.27? Why is my client still on 1.1.25? O.o
avatar
hohiro: You didn`t enable preview updates?
I did, I did, I did taw a putty tat. :P

All the previous versions were updating just fine. Dunno why i'm stuck on 1.1.25.
Posted January 27, 2017
avatar
TheTomasz: They seem to work fine for me on Windows and MacOS. Could you tell me with which youtube video you have problem and what are the symptoms?
Okay so yes this was my ISP which is being stupid...

---

Also I'm getting issues with trying to launch Swat 4 Gold Edition via Galaxy. When launched via Galaxy I get a crash and error. When launch it via Start Menu it seems to work much better. Possibly could this be an issue related to the overlay again (I'm on preview)?

The error: Error setting display mode: CreateDevice failed (D3DERR_INVALIDCALL). Please delete your Swat4.ini file if this error prevents you from starting the game.

This is suppose to be an issue related to running multiple monitors, and it seems quite a few people are having issues... but I am not running multiple monitors. The error only occurs when launching via Galaxy on Windows 10 64-bit. Launching via Start Menu does not seem to cause this error.
Post edited January 27, 2017 by user deleted
Posted January 28, 2017
avatar
USERNAME:TheTomasz#Q&_^Q&Q#GROUP:1#Q&_^Q&Q#LINK:5708#Q&_^Q&Q#They seem to work fine for me on Windows and MacOS. Could you tell me with which youtube video you have problem and what are the symptoms?#Q&_^Q&Q#LINK:5708#Q&_^Q&Q#
avatar
I have the exact same problem.
Posted January 28, 2017
avatar
Look at the shortcut command execution on the start menu and compare it with the gogame*.info file startup command and see if there are any differences. I've found that to cause some games to fail in the past. I don't own this game, but I have had some games fail to start due to having multiple monitors in the past - with no clues whatsoever that that was the cause of the problem. I've had to create custom game profiles in my AMD control center to disable multi-monitor mode when starting certain games up. Not ideal, but most of them probably can't be fixed without access to the game's source code. :/
Posted January 29, 2017
Real interesting error from trying to launch Galaxy client just now:

~~"Galaxy client can't start because it is already running on another account on this computer" or words to that effect.

Some data points:
1) I only have one GOG account.
2) Nobody else uses this computer nor has access to this computer.
3) I live alone so nobody else has used this computer with or without my knowledge.
4) No guests have been to my house recently, nor are they allowed to even look at this computer let alone touch it, let alone run Galaxy, let alone log into anything at all anywhere online for any reason whatsoever.

My guestimate as to the problem:
- Galaxy client probably crashed and livelocked in the background (ie: UI died and left background processes running and logged in).
- The error message I'm seeing is vague and confusing and probably should be updated to be more specific and clear.
Posted January 30, 2017
I'm on an extremely slow connection where every KB/s can make a big difference as to when a download is completed. So I'm wondering what Galaxy is doing with my entire bandwidth when it should be idle (no downloads, no pages loading). When a download is running, I only get about half the speed I should. Is it downloading updates? Is there something I can do to stop Galaxy's background bandwidth usage? I would stick with the downloader, which is much more efficient, but it keeps bringing up a checksum error on my download.

In general, Galaxy needs a lot of optimization. Steam is much more easy on resource usage (bandwidth and CPU) despite being bloated with features.
Post edited January 30, 2017 by TentacleMayor
Posted January 31, 2017
Hi,
We have just uploaded new non-preview version (1.1.27). It is the same version that is available on preview.
The main change is related with downloading mechanism plus we added aborting and pausing tweaks.
Post edited January 31, 2017 by psikorski
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)