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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted January 14, 2017
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Taro94: I've noticed two more things regarding this stuttering in NWN when launched via Galaxy.

1. The game runs smoothly just after launch and slowly becomes more and more stuttering. After about 10 minutes of playing, the stutter becomes annoyingly noticable and after 20 minutes it becomes REALLY bad. When I quit and start the game again, it runs smoothly again.

2. Even if the game has just been launched (and therefore runs smoothly), pressing SHIFT + TAB creates the stutter immediately and again, the only way to get rid of it is to restart the game.
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Tyrrhia: Hmm. Have you looked in the Task Manager for anything suspicious during the stuttering? Might be a memory leak or something.
I'll try to check it out.
Posted January 14, 2017
Hi. I read the first two post but I do not think my question was covered.

Some of the games I bought here are heavily modded. If I use galaxy and import the games, am I going to have to re-install the mods?
Posted January 14, 2017
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Moloch.: Some of the games I bought here are heavily modded. If I use galaxy and import the games, am I going to have to re-install the mods?
Depends on how the modding is done. Galaxy has a list of files (found in goggame-galaxyFileList.ini) that will check if they are the ones it expects to find. If those files are not modified by the mods, then Galaxy will not mess with them. If those files are modified, then Galaxy will download the original files again.
You can always install the games through Galaxy then set them to manual updates only before modding them.
Posted January 14, 2017
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Moloch.: Hi. I read the first two post but I do not think my question was covered.

Some of the games I bought here are heavily modded. If I use galaxy and import the games, am I going to have to re-install the mods?
Generally speaking, with its default configuration Galaxy will blow away any modifications that have been made to the actual files that are supplied in the game installation, so like JMich suggested above, if a game mod does not actually change any of a game's files it may work out fine, such as mods that drop into a custom mod/plugin directory type of deal. If a mod actually edits/changes a game's files though I can pretty much guarantee that the mod will be completely obliterated by Galaxy.

It should be noted that this is neither on purpose nor is it a flaw however, as it is impossible for Galaxy to be able to algorithmically decide on its own whether a game's modified files were modified by someone on purpose, or modified by a virus/malware, disk corruption or some other unwanted reason. Galaxy simply looks at the files as supplied by GOG and checks them to see if they are in the state they were provided as they exist on GOG's own servers. If they are different, then Galaxy replaces them with the official files not knowing or having any way to know why they were different.

So it is pretty much mandatory when using mods to disable auto-updates for games with Galaxy. If your game is already installed and you want to import it into Galaxy however, that poses a problem as Galaxy will automatically sync it to the official version before you have a chance to disable auto-updates. There's no way to disable auto-updates before or during import, so it's a game of "can you disable auto-updates manually after import before Galaxy syncs it?". Alternatively you can back up the files, import the game, then restore the backup over top of the original in theory.

What would really be nice is if Galaxy prompted you before it auto-updates a game for the first time with:

[x] Enable auto-updates for this game.
[x] Perform an auto-update immediately after importing.
[ ] This game has been modded and I want to keep my mods working. (This will disable auto-updates)

or something like that. Perhaps make the auto-updates or mods be a radio button widget.
Posted January 14, 2017
Ok, I see. I will not add Baldur's Gate to my galaxy library if I decide to give it a try. I have about a 10 heavy mods on that one alone.
Posted January 14, 2017
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Moloch.: Ok, I see. I will not add Baldur's Gate to my galaxy library if I decide to give it a try. I have about a 10 heavy mods on that one alone.
Yeah, my BG installation was the same and it got totally hosed hehe :)
Posted January 15, 2017
Im getting pretty frusterated right now i bought Divinity and was super excited to play it but every time i try to play an error pops up sayin "the program cant start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem."... Ive reinstalled 4 times now and im about done trying to play from GOG. Any help would be great to not hate this game site forever..
Attachments:
capture.png (176 Kb)
Posted January 15, 2017
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jcanderson22: Im getting pretty frusterated right now i bought Divinity and was super excited to play it but every time i try to play an error pops up sayin "the program cant start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem."... Ive reinstalled 4 times now and im about done trying to play from GOG. Any help would be great to not hate this game site forever..
This is dll from one of the Microsoft Visual C++ redistributable libraries. I can't remember which one exactly but probably msvcr2013. Google it to be sure and then install. Both 32 and 64 bit versions to be precise. Then it should work no problem.
Posted January 16, 2017
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jcanderson22: Im getting pretty frusterated right now i bought Divinity and was super excited to play it but every time i try to play an error pops up sayin "the program cant start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem."... Ive reinstalled 4 times now and im about done trying to play from GOG. Any help would be great to not hate this game site forever..
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spektroskopista: This is dll from one of the Microsoft Visual C++ redistributable libraries. I can't remember which one exactly but probably msvcr2013. Google it to be sure and then install. Both 32 and 64 bit versions to be precise. Then it should work no problem.
alright thanks ill try that
Posted January 16, 2017
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jcanderson22: Im getting pretty frusterated right now i bought Divinity and was super excited to play it but every time i try to play an error pops up sayin "the program cant start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem."... Ive reinstalled 4 times now and im about done trying to play from GOG. Any help would be great to not hate this game site forever..
You might want to try downloading the standalone installer and installing that, then test if the game runs from the Start menu. If it does, then the problem is likely Galaxy not installing dependencies properly itself. Good idea to file a bug in Mantis if that's the case.

One should never have to download DLLs from Microsoft nor anywhere else in order to get a game to run. It might be a usable workaround, but should never be required - especially if they are "redistributables", meaning they can be redistributed by GOG so that people don't have to hunt all over the Internet for them.
Posted January 16, 2017
I am stilling getting issues with the missing essential components error.
Posted January 16, 2017
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shay1982: I am stilling getting issues with the missing essential components error.
Might be a good idea to contact support:
https://www.gog.com/support/contact
Posted January 17, 2017
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shay1982: I am stilling getting issues with the missing essential components error.
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skeletonbow: Might be a good idea to contact support:
https://www.gog.com/support/contact
You are the man! i love you lol. thanks for the link! i went through your link to shay1982 and found a direct link to download the msvcr110.dll. I was about ready to punch my computer. Now i can enjoy some divinity: original sin
Posted January 17, 2017
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jcanderson22: You are the man! i love you lol. thanks for the link! i went through your link to shay1982 and found a direct link to download the msvcr110.dll. I was about ready to punch my computer. Now i can enjoy some divinity: original sin
Glad I could help. :) Enjoy the game!
Posted January 17, 2017
Hmmm holidays are over but no new bug fix updates... 1.2 on the horizon maybe? Let's hope.

PS: Also there seems to be an issue with the blue dot triggering when updates are disabled. Prison Architect had an update this morning and even though Galaxy has been left on for the last couple of days, no blue dot triggered. Eventually I just clicked on it manually and then the blue dot triggered. Will keep an eye on this and see if it really is an issue.
Post edited January 17, 2017 by user deleted
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)