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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted November 22, 2016
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spektroskopista: My galaxy updated to 1.1.22 preview. I wonder what was changed ?
Changelog has been updated
Posted November 24, 2016
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BKGaming: Can we PLEASE get some kind of notification via the overlay if Galaxy loses connection to the internet? Having to redo entire sections of a game to unlock missed achievements is not fun as I'm finding out tonight.

EDIT: Or making them work offline for all games would be okay too. :)
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TheTomasz: Achievements should work offline, as long as game was launched at least once with internet (we are aware there's room for improvement), if they don't, please report it on mantis (and include logs:)) and we'll take a look.
There seems to be some kind of error or bug with the way the Galaxy client interacts with the games offline, my internet is very bad, but it was working kind of well this morning, I wasn't downloading anything, I fired up a game of Cossacks and it actually tracked that I played for 27 minutes, no game had been getting game tracked for weeks if not months by now.

Homever I played the game again tonight, with my internet not working very well again, and it stopped getting tracked...

Another thing I should point out is that the first time I noticed a game stopped getting tracked was after alt-tabbing Colonization...And I alt-tabbed Cossacks, I can't tell if it's the alt-tabbing, the internet or both, since I alt-tabbed in my second play session with my internet already kind of screwed up, and it didn't got game tracked that time, I tried playing the game a couple more times just to test it, and it didn't got time tracked neither after playing about 5 minutes without alt-tabbing, nor alt-tabbing.

Of course I can't really test it with my internet being stable because I have no control over that.
Posted November 26, 2016
Latest update seems to have deleted all of my GOG games from my computer. I checked C:\GOG Games - my GOG Galaxy game install folder and it's empty. Galaxy also detects none of the games on my computer. Anyone have any idea how this could have happened or if it's possible to retrieve my save files?

EDIT: And now everything's back. That's weird as hell. Disregard most of this post, I guess, but it's weird that everything was removed from my list temporarily
Post edited November 26, 2016 by Bek359
Posted November 28, 2016
Transport Fever's latest patch (12070) is still for some reason not available via Galaxy. I had to manually install it and turn off automatic updates for the game as it otherwise wants to revert to version 11908, since Galaxy insists that it is the newest version, even though the changelog itself lists 12070 as the newest.

That seems to be less like a bug and more like someone done goofed when pushing through the patch.
Post edited November 28, 2016 by mistermumbles
Posted November 29, 2016
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Venom: Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations
Not having the best of luck with starting new installs while already downloading. Last night, individual game pages weren't loading at all while I was already downloading. From the Library, using the little drop-down menu to start the install would bring up the initial install preferences dialog window, but it never loaded beyond a loading icon, the Cancel button, and the Continue button. Eventually, it failed and I got a notification in the upper right for about three seconds noting a "Server problem".

Took a guess that the notification was probably correct instead of just a result of trying to start a new install while already downloading, so I paused the download overnight and tried again today. Now, the installs are actually starting, but there seems to still be more of an impact than in previous versions. With previous versions of GOG Galaxy, the dialog would load more quickly and I'm also noticing a delay now with 1.1.23 between confirming to start/queue the next install and seeing it added to the installed games list and download queue.

Edit: Note, a couple versions back, Galaxy apparently reset its default game download folder on me, so I uninstalled the games in the new location to get them where I had intended and got to test this again. Now, the install windows are loading very quickly, almost immediately in a couple of cases. Unless it was purely down to something with the server, the difference between now and previous cases is that the in-progress download was an installer through the Backups tab for a game not compatible with installing directly through Galaxy and today, every install (the one currently in progress and the ones queued to follow it) were initiated directly through Galaxy.

Edit 2: Back to square one. Tried queuing up a few things initially and it went fine, but trying to queue anything more is failing again.
Post edited November 30, 2016 by Dinasis
Posted November 29, 2016
Galaxy is steadfastly refusing to track game playtime for me. I've tried multiple games, restarted Galaxy, logged in and out, but any amount of time I play a game is just not recorded, the games stay at 0m or whichever it was last time I played them some time back.

Can I fix this?
Posted November 30, 2016
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einexile: ... I can't figure out how to turn it off which sort of makes it a bad feature.
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cogadh: Go into the individual game page in your library, click on More > Configure.
And it can also be disabled via a checkbox at install time.
Posted December 01, 2016
I've been attempting to use Galaxy again for the first time in months, it's improved in a lot of ways and i'm liking it for the most part.

But I gotta say it's interaction with the regular GOG installers is still a nightmare. I'd really like to have the installers for backups and be able use Galaxy without hassle when using the installers. Each time I install a game i'm sitting here with my fingers crossed that it doesn't start trying to download the entire game again in Galaxy after it finishes, which seems to be a 50/50 chance. I am using the latest installers for said games.

I found a bug report on mantis with the delete galaxy.db/hashdb fix for this problem, and that does work most of the time, for games without DLC anyway.

I hope the problems when using the regular installers with Galaxy can be smoothed out eventually, keep up the good work.
Posted December 01, 2016
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MikeMaximus: I hope the problems when using the regular installers with Galaxy can be smoothed out ...
I agree.
Posted December 02, 2016
Hello. I really like Gog Galaxy but I've noticed something that made me a little bit curious as to why it could be happening.

I've tested and I noticed that when I run Galaxy and leave it open, after a few minutes my GPU temperature rises by 5-7°C. It's not a big deal but is this to be expected?

I can post my pc specs if you guys think it it could be relevant. I'll just add that I'm on Windows 7 Home Pro 64.
Post edited December 02, 2016 by alexrmpoa
Posted December 02, 2016
Hi.

I'm not sure what's really the problem with my GOG Galaxy.

I'm using win10


My GOG persistently updates itself. I click yes, GOG closes, and nothing happens.

Oddly enough, when I go to my games (I have The Witcher 3, Wild Hunt + season pass), it will ask to update. Update's fine, except.... once it reaches 100% bar, it will again reset to 0.

Frustrated, I deleted witcher 3, and tried to download Witcher 3 GOTY edition, which ended up downloading an entire 34GB of installation, and then, says "installing", and back to 0, and then proceed to redownload the game.


May I know what on earth is going on with my GOG galaxy? why is it screwing itself and also screwing my Witcher 3 update?

Please advice.
Posted December 02, 2016
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MikeMaximus: Each time I install a game i'm sitting here with my fingers crossed that it doesn't start trying to download the entire game again in Galaxy after it finishes, which seems to be a 50/50 chance. I am using the latest installers for said games.

I found a bug report on mantis with the delete galaxy.db/hashdb fix for this problem, and that does work most of the time, for games without DLC anyway.

I hope the problems when using the regular installers with Galaxy can be smoothed out eventually, keep up the good work.
There is a chance you'll see this fixed in next update. :)

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alexrmpoa: Hello. I really like Gog Galaxy but I've noticed something that made me a little bit curious as to why it could be happening.

I've tested and I noticed that when I run Galaxy and leave it open, after a few minutes my GPU temperature rises by 5-7°C. It's not a big deal but is this to be expected?

I can post my pc specs if you guys think it it could be relevant. I'll just add that I'm on Windows 7 Home Pro 64.
I presume that without GOG Galaxy running - it doesn't rise the temperature? :)
Could you try following scenario?
Open any game view (click on any game in the sidebar), hide GOG Galaxy to tray and check if it happens after a few minutes

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spiritsong: Hi.

I'm not sure what's really the problem with my GOG Galaxy.

I'm using win10

My GOG persistently updates itself. I click yes, GOG closes, and nothing happens.

Oddly enough, when I go to my games (I have The Witcher 3, Wild Hunt + season pass), it will ask to update. Update's fine, except.... once it reaches 100% bar, it will again reset to 0.

Frustrated, I deleted witcher 3, and tried to download Witcher 3 GOTY edition, which ended up downloading an entire 34GB of installation, and then, says "installing", and back to 0, and then proceed to redownload the game.

May I know what on earth is going on with my GOG galaxy? why is it screwing itself and also screwing my Witcher 3 update?

Please advice.
It's hard to tell, please post your logs to mantis. :) Here are the instructions:
https://www.gog.com/forum/general/gog_galaxy_beta_2/post1
Post edited December 02, 2016 by Johny.
Posted December 02, 2016
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Johny.: There is a chance you'll see this fixed in next update. :)
Excellent! I found that the "Import Folder" feature works flawless to re-install or move a game to another machine, so i'll just 7z package my large game folders as a backup for now.
Posted December 02, 2016
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alexrmpoa: Hello. I really like Gog Galaxy but I've noticed something that made me a little bit curious as to why it could be happening.

I've tested and I noticed that when I run Galaxy and leave it open, after a few minutes my GPU temperature rises by 5-7°C. It's not a big deal but is this to be expected?

I can post my pc specs if you guys think it it could be relevant. I'll just add that I'm on Windows 7 Home Pro 64.
avatar
Johny.: I presume that without GOG Galaxy running - it doesn't rise the temperature? :)
Could you try following scenario?
Open any game view (click on any game in the sidebar), hide GOG Galaxy to tray and check if it happens after a few minutes
Ok. I waited for my gpu temperature to estabilize and started Galaxy, opened game view and hid it to tray. After almost 10 minutes idling, my gpu temp went from 35c to 45c.
Posted December 02, 2016
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Ithilgore: Galaxy is steadfastly refusing to track game playtime for me. I've tried multiple games, restarted Galaxy, logged in and out, but any amount of time I play a game is just not recorded, the games stay at 0m or whichever it was last time I played them some time back.

Can I fix this?
Good excuse to post this:
Closing the intel control panel seemed to fix the game tracking issues for me. Might have something to do with the pop-up about the screen resolution changing perphaps?
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)