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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted November 12, 2016
What am I missing here?

Say I want to view the Quest for Glory 2 Manual.

1. On QFG2 page, click More icon (or down arrow on the left)
2. Click Backup and Goodies
3. Click Manuals
4. Wait for 28 MB(!) file to download
5. Click on on arrow where the download used to be
6. Click tiny magnifying glass icon - Explorer window opens to the 1Downloads\quest_for_glory_2 page where the's a zip file.
7. Double click the zip file
8. Double click quest_for_glory_manuals folder inside the zip file
9. Finally click on the manual I want (out of 5).

Reboot computer (or just restart galaxy) - have to go through steps 1-9 again, unless I remember to manually browse to D:\GOG Galaxy\Games\!Downloads\quest_for_glory_ because there is no link to it from inside Galaxy otherwise.

Preferred approach:

1. on QFG2 page, click Backup and Goodies
2. Click Manual
3. Manual opens.
Post edited November 12, 2016 by kalirion
Posted November 12, 2016
Has anyone else been having the Galaxy Client pup up/under other windows after it's minimized to the system tray?
Posted November 12, 2016
avatar
kalirion: What am I missing here?

Say I want to view the Quest for Glory 2 Manual.

1. On QFG2 page, click More icon (or down arrow on the left)
2. Click Backup and Goodies
3. Click Manuals
4. Wait for 28 MB(!) file to download
5. Click on on arrow where the download used to be
6. Click tiny magnifying glass icon - Explorer window opens to the 1Downloads\quest_for_glory_2 page where the's a zip file.
7. Double click the zip file
8. Double click quest_for_glory_manuals folder inside the zip file
9. Finally click on the manual I want (out of 5).

Reboot computer (or just restart galaxy) - have to go through steps 1-9 again, unless I remember to manually browse to D:\GOG Galaxy\Games\!Downloads\quest_for_glory_ because there is no link to it from inside Galaxy otherwise.

Preferred approach:

1. on QFG2 page, click Backup and Goodies
2. Click Manual
3. Manual opens.
Hi Kalirion - the Backup and Goodies button is specifically for downloading file backups, which is why it creates a new one every time. You can find the Manual by going to More -> Other -> Manual.

The Other menu seems to work with a lot of PDF or TXT formatted, Manual- and Reference Card-style documents, but there are definitely exceptions in the form of other goodies. You're right: GOG definitely should at least put in a link to go to the downloads folder in Galaxy itself for each specific game. It's kind of a piss to have to go dig for the folder every time you want to find its antiquated copy protection and feelies just to play the game.
Post edited November 12, 2016 by Blackdrazon
Posted November 12, 2016
avatar
Blackdrazon: Hi Kalirion - the Backup and Goodies button is specifically for downloading file backups, which is why it creates a new one every time. You can find the Manual by going to More -> Other -> Manual.
Ah, cool, thanks! I wish it had the same for other Goodies then.
Posted November 12, 2016
Is the overlay already in the latest built? I have never been able to access it, a pop-up telling us how to access it would be nice.

Also, is 1.1.20 the preview built or the latest built? Because I'm thinking that maybe I installed the preview without realizng and it might be the source of my game tracking issues. I assume it is possible to uinstall the client without uinstalling the games, right?
Post edited November 12, 2016 by Tairetsu
Posted November 12, 2016
avatar
Tairetsu: Is the overlay already in the latest built? I have never been able to access it, a pop-up telling us how to access it would be nice.
It is in the latest preview build. You can open it with "shift+tab". Be aware that it probably won't work yet for every game and for the moment it only works on Windows systems :-)
Posted November 12, 2016
avatar
Tairetsu: Is the overlay already in the latest built? I have never been able to access it, a pop-up telling us how to access it would be nice.
avatar
moonshineshadow: It is in the latest preview build. You can open it with "shift+tab". Be aware that it probably won't work yet for every game and for the moment it only works on Windows systems :-)
I re-downloaded the software from the official page to get out of the preview, but the version linked in GOG.com IS the 1.1.20 :(

And yes, I think I saw that somewhere, but I didn't got it to work in any of the games I tried, maybe I should try it in some of the new games from the sale.
Posted November 12, 2016
avatar
Tairetsu: I re-downloaded the software from the official page to get out of the preview, but the version linked in GOG.com IS the 1.1.20 :(

And yes, I think I saw that somewhere, but I didn't got it to work in any of the games I tried, maybe I should try it in some of the new games from the sale.
1.1.20 is the latest built so you don't have overlay. To enable previews, go to your Galaxy settings and check the option to receive preview updates.
Posted November 12, 2016
Is anyone else getting Galaxy randomly popping up? When I've minimised it to the tray it'll start flashing the icon and showing the window after maybe ten or twenty minutes of not using it (I've not timed it),

I've taken to closing the client when I'm not using it to prevent this annoyance.
Posted November 12, 2016
avatar
Tairetsu: I re-downloaded the software from the official page to get out of the preview, but the version linked in GOG.com IS the 1.1.20 :(

And yes, I think I saw that somewhere, but I didn't got it to work in any of the games I tried, maybe I should try it in some of the new games from the sale.
avatar
LPDawid: 1.1.20 is the latest built so you don't have overlay. To enable previews, go to your Galaxy settings and check the option to receive preview updates.
Selecting preview still gives me version 1.1.20 :( That's why I was confused as to wether it was the current stable built or the preview one, since in the bug reporting page it only lists as far as 1.19
Posted November 12, 2016
avatar
Tairetsu: Selecting preview still gives me version 1.1.20 :( That's why I was confused as to wether it was the current stable built or the preview one, since in the bug reporting page it only lists as far as 1.19
1.1.20 just came out November 2
Posted November 12, 2016
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Tairetsu: Selecting preview still gives me version 1.1.20 :( That's why I was confused as to wether it was the current stable built or the preview one, since in the bug reporting page it only lists as far as 1.19
avatar
mm324: 1.1.20 just came out November 2
Oh, I hope they add it to the bug reporting link soon then, since the lack of game tracking makes the Galaxy client pretty much pointless right now.
Posted November 12, 2016
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ChrisSD: Is anyone else getting Galaxy randomly popping up? When I've minimised it to the tray it'll start flashing the icon and showing the window after maybe ten or twenty minutes of not using it (I've not timed it),

I've taken to closing the client when I'm not using it to prevent this annoyance.
Hm, I usually keep Galaxy maximized while running, so I can only guess, but: the only time I've known Galaxy to flash the icon is when I get a forum reply or a message in chat. Is that happening to you? It would show up next to your account name in the top right.
Posted November 12, 2016
avatar
ChrisSD: Is anyone else getting Galaxy randomly popping up? When I've minimised it to the tray it'll start flashing the icon and showing the window after maybe ten or twenty minutes of not using it (I've not timed it),

I've taken to closing the client when I'm not using it to prevent this annoyance.
avatar
Blackdrazon: Hm, I usually keep Galaxy maximized while running, so I can only guess, but: the only time I've known Galaxy to flash the icon is when I get a forum reply or a message in chat. Is that happening to you? It would show up next to your account name in the top right.
Not new notifications no. I do have some old forum replies that I never read and can't get rid of because they're too old.
Posted November 13, 2016
avatar
ChrisSD: Is anyone else getting Galaxy randomly popping up? When I've minimised it to the tray it'll start flashing the icon and showing the window after maybe ten or twenty minutes of not using it (I've not timed it),

I've taken to closing the client when I'm not using it to prevent this annoyance.
me! but I thought that this glitch was because... another glitch, the phantom chat notification(*). But if you don't have that glitch too then is other thing. Sorry for my bad english

(*) that's because some scammer whose account was deleted chat with me but i didn't read his chat (because i was off or whatever) then when his account was deleted the chat notification stills. Seems like that guy was spamming asking for "trade" .
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)