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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted November 08, 2016
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Liberteer: Hey all, I was wondering is there a possibility to make GOG Galaxy launch another file beside the default one?

For example, I bought Pro Pinball Timeshock that comes bundled with DOSBox and Windows version. Both are installed, but Galaxy launches DOSBox one. I'd like it to launch Windows version and timetrack that one.

Can I do that somehow?
avatar
Blackdrazon: Hi Liberteer, you can activate the Windows version (and many other alternate game versions) by going to the More -> Other submenu. In this case: More -> Other -> Pro Pinball Timeshock (Windows).

You're not the only one to find this confusing. If anyone from GOG is listening, might I recommend giving the Play button a drop-down menu instead, to play alternate versions and expansion packs (like Alpha Centauri: Alien Crossfire)?
Thank you very much. I've received the same answer from GOG support. They really need to make this more obvious. I saw that button, but I didn't try it because it wasn't obvious to me it will keep time tracking. Thank you very much.
Posted November 08, 2016
Sooo...how do I report a bug because mantis.gog.com leads to APPLICATION ERROR #1502 Category not found?

SiN Gold is marked as not available yet in Galaxy, can't install it because it's "not compatible". Using Windows 7 here, by the way.
Attachments:
sin.jpg (232 Kb)
sin2.jpg (185 Kb)
Posted November 08, 2016
To any Blue that might see this, I have question about future plans for Galaxy. As of now Galaxy can auto-update an installed game, in the future will it be able to aiuto-update an installer that we've downloaded as a backup? Any info you can give me on this is appreciated.
Posted November 09, 2016
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Catshade: SiN Gold is marked as not available yet in Galaxy, can't install it because it's "not compatible". Using Windows 7 here, by the way.
Can you replicate this bug?
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Tairetsu: The bug reporting link in the OP does not work :P
You need to report it via reporting link
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Liberteer: ...is there a possibility to make GOG Galaxy launch another file beside the default one?
Can I do that somehow?
You need to choose MORE > Other > [another game file]
Attachments:
galaxy+[game_nam.jpg (195 Kb)
Post edited November 09, 2016 by Cadaver747
Posted November 09, 2016
avatar
Catshade: Sooo...how do I report a bug because mantis.gog.com leads to APPLICATION ERROR #1502 Category not found?

SiN Gold is marked as not available yet in Galaxy, can't install it because it's "not compatible". Using Windows 7 here, by the way.
I'm afraid that's not a bug (well, it's a fault, but it's not a bug): SIN Gold is one of a handful of games that simply aren't compatible with Galaxy at the moment for whatever technical reason. Others include Penumbra Requiem, Atlantis 2, F/A-18E Super Hornet (and the original Sword of the Stars, but I don't count that because SotS: Gold Edition fixed the problem as a free update).

You can still download any of those games' installesr from the GOG website and install and play them manually.
Post edited November 09, 2016 by Blackdrazon
Posted November 09, 2016
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Cadaver747: Can you replicate this bug?
It just...happens everytime I open the client. Not sure what steps I must do to replicate that.

But yeah Blackdrazon was right in that at least I am still able to download the game from the GOG website and install it manually.
Posted November 09, 2016
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Catshade: It just...happens everytime I open the client. Not sure what steps I must do to replicate that.
I was jesting you
Posted November 09, 2016
Hi,

I'm interested in seeing with measuring the time I play games. GOG Galaxy has such a feature. I have a few questions about it:

- When does it start measuring time? Does it start when I play the game via the GOG Galaxy client (the PLAY button)?

- When does it stop measuring time? Sometimes I feel like it stops even when I'm still in the game. What event does the measuring react to? (Changing the window, Closing the game, etc.)

- GOG makes Desktop Shortcuts for games. If you use those, Galaxy isn't used and therefore time isn't tracked. Some popular client ;-) has the feature that it creates desktop shortcuts that let you play the games as if started via the client. Could you do the same?

Addendum: I do know that you want to keep GOG Galaxy optional. But you could provide those shortcuts in addition to normal shortcuts, thus making use optional.
Posted November 09, 2016
After doing the last update the sign in counter for the sale reset to 24 hours to go without being able to sign in for the day.
This of course was easily fixed by going trough the web browser instead.
But I can immagine allot of angry people if they notice they missed a 100xp bonus due to galaxy.
Posted November 09, 2016
Okay, my GOG Galaxy don't show interface after update half hour ago. And bugtracker doesn't work. Any ideas?

Bugtracker bug:

APPLICATION ERROR #1502

Category not found.

Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.




Okay, It work after ten re-runs.
Post edited November 09, 2016 by agentgoblin
Posted November 09, 2016
avatar
agentgoblin: Okay, It work after ten re-runs.
You tried it 10 times all within a short period or spread out? Either way, that's quite persistent of you! Glad it pays off.
Posted November 09, 2016
Mantis has been fixed, sorry for this outage.
Posted November 09, 2016
Every time I've turned on Galaxy for a month or so, I've gotten a "Loading Timeout" warning. At first I thought it was a server-side issue, but I'd like to think you aren't having the same issue for a month straight and nobody's mentioned it but me. Galaxy usually connects as soon as I hit "Retry," so the problem is basically harmless, but it's still wrong, so I'm bringing it up all the same.
Posted November 09, 2016
I keep getting error of missing file mfc140u.dll if I try to do the following:
1. Opening Galaxy Client Beta
2. Trying to uninstall it (though uninstalling works)
3. After installation

None of the normal C++ library fixes seem to fix my problem, even uninstalling them completely and then reinstalling.

Is there anything I can do?
I hope it is a correct place for post like this, if not then please move it.
Posted November 10, 2016
Will there be a big update before the end of the year?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)