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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 19, 2016
Same problem with Fallout Tactics Classic (OS X) game installer totally incompatible with GalaxyClient - http://mantis.gog.com/view.php?id=4629

Screen: https://www.dropbox.com/s/x4to5xj2vm95501/Screenshot%202016-10-19%2023.34.02.png?dl=0
Posted October 19, 2016
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skeletonbow: It's not possible for GOG to add achievements capabilities to video games that they do not own the copyrights to and source code of. Not in any technically sound business viable manner anyway. You will almost certainly never see GOG Galaxy achievements in any video game sold on GOG unless the developer of that game directly modifies the source code of their video game to use the Galaxy achievements API and provides an updated version of their game. It's not something added to a game externally via the Galaxy client, but rather something added internally to the game by the game developer themselves. The part of the puzzle that GOG provides is the library that implements the optional functionality the developer can choose to use, and the backend services that store the achievements one completes in their user account on GOG's servers.

If GOG ever mentioned some game would receive such a feature, they were referring to the developer of the game planning on providing that feature in the future, not GOG doing it themselves.
But that is actually the case. It's being sold with the feature listed on the store page. The list of achievements is provided on the game overview in the client. It just doesn't work. (I did understand how it functions - it's an issue with the source code that the developer has to fix.)

Yeah, apparently. It's just weird that you can't guess that from reading the specific post.
https://www.gog.com/forum/legends_of_eisenwald/achievements/post2
Also...why is the link mis-directing to this thread instead?

/edit: Apparently you shouldn't use the url-button to insert links.
Post edited October 19, 2016 by Lucumo
Posted October 20, 2016
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TheTomasz: It contains mainly bugfixes and improvements for game time tracking.
Does that relate to the tracking of games not on the C drive and not launched directly from the Galaxy client?
Posted October 20, 2016
Anyone notice anything new in this update? (1.18)
Posted October 20, 2016
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ralphunreal: Anyone notice anything new in this update? (1.18)
As TheTomasz just said:
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TheTomasz: Hey,

We have just released Galaxy version 1.1.18. It's a smaller release than we initially planned, but it will be forwarded with another one sometime during next two weeks :)

It contains mainly bugfixes and improvements for game time tracking.
Post edited October 20, 2016 by Blackdrazon
Posted October 22, 2016
Are there any plans to work on the way Galaxy is updating games? It seems that it's just redownloading every file that has even slightly updated, resulting in huge update sizes. Like update a texture of a game and it's downloading the whole file with all of the textures. I'm sure you get my point.
For example, Shadow Warrior 2 has had few updates. The initial download was 14gb, first patch was around 7gb and now I'm downloading another patch that's 14gb... that's like the whole game.
There has to be a better solution for this. I can't be expected to download the games over and over after every update.
Post edited October 22, 2016 by Maurish
Posted October 22, 2016
Please tell me cloud saves are in the works.
Posted October 23, 2016
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MadDemon64: Please tell me cloud saves are in the works.
I believe it is since it is one of the most requested features on the wishlist.
Post edited October 23, 2016 by ralphunreal
Posted October 23, 2016
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MadDemon64: Please tell me cloud saves are in the works.
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ralphunreal: I believe it is since it is one of the most requested features on the wishlist.
No, it probably isn't. While the wish for it is the most voted ever, it isn't marked as in progress, like the Galaxy for Linux wish is.

Maybe they're thinking about implementing it, but I don't think they're actively working on it. Also, while cloud saves are indeed nice for the players, I imagine they're rather expensive for the companies, so I don't think this should be their highest priority, right now.
Posted October 24, 2016
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ralphunreal: I believe it is since it is one of the most requested features on the wishlist.
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Tyrrhia: No, it probably isn't. While the wish for it is the most voted ever, it isn't marked as in progress, like the Galaxy for Linux wish is.

Maybe they're thinking about implementing it, but I don't think they're actively working on it. Also, while cloud saves are indeed nice for the players, I imagine they're rather expensive for the companies, so I don't think this should be their highest priority, right now.
Well given how all the other PC platforms (i.e., Steam, Origin, and Uplay.) offer cloud saves for many of their games, including/especially The Witcher franchise and other games available on GOG, that kinda disencentivizes buying the game on GOG.

Something that draws people to GOG is the fact that it tends to offer various extras with purchases that Steam, Origin, and Uplay don't, including downloadable soundtracks, papercraft figures, etc. But Steam, Origin, and Uplay offer cloud saves, something that helps give gamers peace of mind that a random virus or BSOD that bricks their computer doesn't render all of their progress lost to digital limbo. Most people consider that to be infinitely more worthwhile than a free digital comic book.

Cloud servers might be expensive, but in this day they are widely considered a necessity.
Post edited October 24, 2016 by MadDemon64
Posted October 24, 2016
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Tyrrhia: No, it probably isn't. While the wish for it is the most voted ever, it isn't marked as in progress, like the Galaxy for Linux wish is.

Maybe they're thinking about implementing it, but I don't think they're actively working on it. Also, while cloud saves are indeed nice for the players, I imagine they're rather expensive for the companies, so I don't think this should be their highest priority, right now.
avatar
MadDemon64: Well given how all the other PC platforms (i.e., Steam, Origin, and Uplay.) offer cloud saves for many of their games, including/especially The Witcher franchise and other games available on GOG, that kinda disencentivizes buying the game on GOG.

Something that draws people to GOG is the fact that it tends to offers various extras with purchases that Steam, Origin, and Uplay don't, including downloadable soundtracks, papercraft figures, etc. But Steam, Origin, and Uplay offer cloud saves, something that helps give gamers peace of mind that a random virus or BSOD that bricks their computer doesn't render all of their progress lost to digital limbo. Most people consider that to be infinitely more worthwhile than a free digital comic book.

Cloud servers might be expensive, but in this day they are widely considered a necessity.
I would point out those services only offer Cloud Saves to games that the developers code to use their respective Cloud Saves APIs, so even on Steam it is rare for games older than a five or more years to even have cloud saves.
Posted October 24, 2016
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TheTomasz: It contains mainly bugfixes and improvements for game time tracking.
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jamyskis: Does that relate to the tracking of games not on the C drive and not launched directly from the Galaxy client?
There is a fix for game time tracking in this release, but there's still issues with it. The problem that Galaxy games failed to track games launched from drives other than C: should already be fixed - right now we're seeing other problems. If, on your machine you can confirm that games launched from C: are tracked, and launched from another drive are not tracked - then please open a ticket at http://mantis.gog.com, because I could swear that problem went away :)

I guess we'll keep fixing the layers of bugs until we hit the ground :)
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Maurish: Are there any plans to work on the way Galaxy is updating games? It seems that it's just redownloading every file that has even slightly updated, resulting in huge update sizes. Like update a texture of a game and it's downloading the whole file with all of the textures. I'm sure you get my point.
For example, Shadow Warrior 2 has had few updates. The initial download was 14gb, first patch was around 7gb and now I'm downloading another patch that's 14gb... that's like the whole game.
There has to be a better solution for this. I can't be expected to download the games over and over after every update.
We're working on a solution :)

Liosan
Post edited October 24, 2016 by Liosan
Posted October 24, 2016
Any updates/news on 1.2? Just asking because it's been a while since we have heard anything... would be nice to at least get some info on when it might be available as a preview update.
Post edited October 25, 2016 by BKGaming
Posted October 24, 2016
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Liosan: We're working on a solution :)

Liosan
Wonderful, I'm glad it's a work in progress.
Post edited October 24, 2016 by Maurish
Posted October 25, 2016
Hi all,

we just released Galaxy 1.1.19. This mainly includes a fix for the "Essential components missing" problem, as well as the bug where Galaxy would not start if there were network problems when the Updater was working. Full changelog in top post, as usual :)

Liosan
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)