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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 06, 2016
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omega64: The Galaxy ingame interface is insane, it takes like 30-60 seconds to actually load leading me to conclude it was broken the first few times I tried to open it as it only showed a spinning circle.
When you close it it can load again all the way from the start. >_<
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skeletonbow: The overlay? Which game(s)?
Dying Light and Divinity Original Sin.
Posted October 06, 2016
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omega64: Dying Light and Divinity Original Sin.
Ok, I'm not sure about Dying Light, but Original Sin has had some overlay related issues as have a few other games. Darksiders II is another one. Additionally it can be a bit temperamental.

Does Dying Light have an overlay option like Original Sin or Witcher 3 where you have to turn it on via DLC?
Posted October 06, 2016
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skeletonbow: Does Dying Light have an overlay option like Original Sin or Witcher 3 where you have to turn it on via DLC?
I'd have to check, I had no clue that was even a thing. O_o
Posted October 06, 2016
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omega64: I'd have to check, I had no clue that was even a thing. O_o
In the settings tab in Galaxy for a game, there is an option to enable the overlay. For the Witcher 3 and some others at least you have to first enable the overlay DLC though for the overlay to work. Not sure if it is like that for every game or not.

It's just a temporary measure though for certain games, presumably so that the game doesn't break for people that don't want to test the overlay which could potentially be unstable during development. Makes it an opt-in test that way. :)
Posted October 06, 2016
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camillemooney: HELP!! Just purchased Pharaoh/Cleopatra, downloaded, now I cannot find it on my pc. Where did it go? And how do I open/start it?
When you say downloaded, I assume you mean that you went to your Library within Galaxy and pressed the Install button. In Galaxy, you should be able to click the title of the game in the left menu.

If it didn't ask you where you wanted to install the game during installation, check C:\GOG Games or C:\Program Files (x86)\GalaxyClient. Mine all go to C:\GOG Games, so I don't remember what the other option discussed was, but that's what I recall.

If you downloaded this through the Backups & Goodies menu in Galaxy, then click the GOG COM icon in the upper left of Galaxy and click Settings. In the window that opens you can see the Download backups & goodies to: location at the bottom. You'll need to go to that location and install the game using the downloaded installer. It should then show up in the left menu in Galaxy.

If you downloaded this through the website, then it all depends on where you downloaded it to, but you'll again have to run the installer. It should then show up in the left menu in Galaxy.

I hope that helps.
Posted October 07, 2016
So I wanted to start up my galaxy today and the only thing I got was a message that it couldn't update and that was it. Before this the client would start up even if it couldn't update but now it just doesn't. I downloaded the latest one gog.com, installed it, but then the same thing happened.
I don't know what's going on with it
Posted October 07, 2016
I have problem with install GOG Galaxy.
I have Win 10, and GOG Galaxy was installed on E disk. Disk crashed permanently and I bought new. This time it got D letter.

Fun part - I am trying install GOG Galaxy, but I am getting error message "The drive you selected does not exist... Please select another."
But I don't have option to select - clicking only one button "ok" is ending installation...

From windows settings I cannot uninstal remains of old instalation either : "Cannot find disk".
Posted October 08, 2016
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XYCat: So I wanted to start up my galaxy today and the only thing I got was a message that it couldn't update and that was it. Before this the client would start up even if it couldn't update but now it just doesn't. I downloaded the latest one gog.com, installed it, but then the same thing happened.
I don't know what's going on with it
What version of Windows are you using?
Posted October 09, 2016
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XYCat: So I wanted to start up my galaxy today and the only thing I got was a message that it couldn't update and that was it. Before this the client would start up even if it couldn't update but now it just doesn't. I downloaded the latest one gog.com, installed it, but then the same thing happened.
I don't know what's going on with it
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skeletonbow: What version of Windows are you using?
Windows 10
However, it miraculously updated and started up the client just fine now. I just hope it doesn't happen later that the client won't start up if the update fails.
Posted October 09, 2016
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sauron256: I haven't been able to open Galaxy in the last week. If I try to open it I get a message "There was a problem with updating the application. You can always install the latest version from: xx"

I've uninstalled and reinstalled (latest version from the website) without any success. Even tried uninstalling my antivirus software but that didn't accomplish anything.

If I run with the runWithoutUpdating flag via the command line the app opens but just shows as "Not Connected"

Has anyone else had the same issue? The only issue I can think of is that the Windows 10 anniversary update installed itself at about the same time Galaxy stopped working.
Also running win 10 anniversary and i can not get GOG Galaxy to run either..The updater seems to be running in the background when i look at the task manager, but nothing happens and the main program never launches.
Posted October 09, 2016
You fucking GOG. if you're doing something, do it right. I wont reccomond any of your games. UBISOFT much better. My advise to the community is that they dont give a Fuck about your frustration. They've made things really confusing and you end up being a fool. A Slave. At least save your friends.
Posted October 09, 2016
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easafulhu: You fucking GOG. if you're doing something, do it right. I wont reccomond any of your games. UBISOFT much better. My advise to the community is that they dont give a Fuck about your frustration. They've made things really confusing and you end up being a fool. A Slave. At least save your friends.
Don't beat around the bush, please tell us how you really feel.
Posted October 10, 2016
Hello, I can not use Galaxy for the last week or so as well. Get the following error message:

GalaxyClient.exe - Entry Point Not Found

galaxy client the procedure entry point queryworkingsetex could not be located in the dynamic library psapi.dll.


Any help would be much appreciated. Worked fine previously
Posted October 10, 2016
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Sunder_19: Hello, I can not use Galaxy for the last week or so as well. Get the following error message:

GalaxyClient.exe - Entry Point Not Found

galaxy client the procedure entry point queryworkingsetex could not be located in the dynamic library psapi.dll.


Any help would be much appreciated. Worked fine previously
What operating system are you using?
Posted October 10, 2016
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Sunder_19: Hello, I can not use Galaxy for the last week or so as well. Get the following error message:

GalaxyClient.exe - Entry Point Not Found

galaxy client the procedure entry point queryworkingsetex could not be located in the dynamic library psapi.dll.

Any help would be much appreciated. Worked fine previously
avatar
skeletonbow: What operating system are you using?
It's an older PC and I'm worried that is the issue....Windows XP. PC is 8-10 years old, but perfect for Baldur's gate, NWN2, ect
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)