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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted September 30, 2016
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Taro94: Oh, I remember what I wanted to ask - are there any plans for Galaxy pop-up notifications? Akin to Steam, a small pop-up informing the user when they get a chat message, a forum reply or when one of their friends logs in or starts playing something. All of this optional, if possible.
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skeletonbow: Yes, that is part of the overlay, currently only available in a small number of specific games which it needs to be manually enabled first (ie: Witcher 3), however it will become available for a much larger number of games in a future release of Galaxy as they've mentioned in the past. There are screenshots of the notifications in the mantis bug tracker, and I think someone posted one here in the thread previously regarding a bug of it looking ugly or something (BKGaming perhaps?), I don't have a link handy though. There is no word on when however, but it's coming some time down the line. They did mention they are working on the next major release and I think they said it would be 1.2 but I am not certain. Hopefully that functionality will be present when it does come out though. Hopefully they have screenshots working too. :)
Oh, but I meant notifications outside of games, like when you're browsing the web.
And yes, can't wait for screenshot functionality either. :P
Posted September 30, 2016
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Taro94: Oh, but I meant notifications outside of games, like when you're browsing the web.
And yes, can't wait for screenshot functionality either. :P
Not sure, but I imagine the notification system is all tied together in that respect.
Posted September 30, 2016
My playing time is like 1 minute every 10 minutes. It's been like that since forever probably with all the games
Posted October 01, 2016
Can't install the latest version on Win7. Tells me "mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing again using original install media or contact sys admin or software vendor for support."

When I run in compatibility mode for Win7 and run as admin it pops up a window that I didn't get before saying I need to update my Windows OS to SP1. I already have SP1.
Posted October 01, 2016
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SlumberingSlot: Can't install the latest version on Win7. Tells me "mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing again using original install media or contact sys admin or software vendor for support."

When I run in compatibility mode for Win7 and run as admin it pops up a window that I didn't get before saying I need to update my Windows OS to SP1. I already have SP1.
Please try downloading the Visual C++ 2015 runtimes (32-bit and 64-bit) from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145 and restart your PC and see if that helps with the MFC140u.dll error.

Restarting your PC is required because of the runtimes being installed, btw :)
Posted October 01, 2016
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JudasIscariot: Please try downloading the Visual C++ 2015 runtimes (32-bit and 64-bit) from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145 and restart your PC and see if that helps with the MFC140u.dll error.

Restarting your PC is required because of the runtimes being installed, btw :)
Just a suggestion to throw out there... it seems that the error message telling people to upgrade to W7 SP1 is incorrect and confusing, and it might be a better idea for GOG to change the message to the advice you just provided which is more accurate as it seems a lot of people encounter this problem and are confused and befuddled if they already have SP1 installed. :)

It could even just be a shorter message with a URL that opens in their web browser linking to a longer explanation on a support page where they can self-service hopefully toward a successful result. Might save both them some frustration, and reduce GOG support overhead a bit. :)

This of course presumes that the actual error people are seeing is produced by GOG authored code, which is my assumption. :)
Post edited October 01, 2016 by skeletonbow
Posted October 02, 2016
Hi, unlucky Windows Vista user here. Can anyone post a link to last version that worked on that system? Is it possible to disable automatic updates (so Galaxy won't update itself to Vista incompatible version)?
Posted October 03, 2016
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Blackhand: Hi, unlucky Windows Vista user here. Can anyone post a link to last version that worked on that system? Is it possible to disable automatic updates (so Galaxy won't update itself to Vista incompatible version)?
Not sure if GOG keeps the old versions around on their servers or not. You can look at the changelog to determine the version that dropped Vista support (1.1.16 IIRC) and you'd need the one before that. In theory you could copy the link to the current exe from the galaxy page, then modify the version number to the older version to test if it is on the server. The problem with that though, is while the client only displays the version a.b.c in the title bar, the real version is a.b.c.d and that is included in the filename. Unless you can figure out what "d" is, you wouldn't be able to guess the actual filename to download. It may or may not be available in either case though, so you might be out of luck.

You could also try the Wayback Machine though.
Posted October 03, 2016
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JudasIscariot: Please try downloading the Visual C++ 2015 runtimes (32-bit and 64-bit) from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145 and restart your PC and see if that helps with the MFC140u.dll error.

Restarting your PC is required because of the runtimes being installed, btw :)
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skeletonbow: Just a suggestion to throw out there... it seems that the error message telling people to upgrade to W7 SP1 is incorrect and confusing, and it might be a better idea for GOG to change the message to the advice you just provided which is more accurate as it seems a lot of people encounter this problem and are confused and befuddled if they already have SP1 installed. :)
Good idea :)

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skeletonbow: Not sure if GOG keeps the old versions around on their servers or not. (...) Unless you can figure out what "d" is, you wouldn't be able to guess the actual filename to download. It may or may not be available in either case though, so you might be out of luck.
We keep a few versions :) The "d" number is always logged - some digging around through your old GalaxyClient.log files can help.

Liosan
Post edited October 03, 2016 by Liosan
Posted October 03, 2016
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Liosan: Good idea :)

We keep a few versions :) The "d" number is always logged - some digging around through your old GalaxyClient.log files can help.

Liosan
Yeah, if you still have them. :) I imagine most people would still have them though and might not even know where the directory is though. ( C:\ProgramData\GOG.com\Galaxy\logs for those who need to check) I blow my logs away regularly so that when I attach logs to bug reports for you guys you don't get terabyte sized zip files. hehehe

Having said that, someone could go dig up old bugs out of mantis if need be from the timeframe prior to a new Galaxy release and swipe someone else's logs to get the client version too. :)
Posted October 03, 2016
My client starts up every night by itself. Is there a way to prevent this? I am guessing it might have something to do with the daily router disconnect that we still have here in Germany.
Posted October 03, 2016
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skeletonbow: ...
I found 1.1.16.20 (not on GOG), but it's already incompatible with Vista and I can't find any 1.1.15.x on GOG. I managed to find 1.1.14.5 using Wayback Machine, I guess that's better than nothing :D (because this version works :D). In case of logs - well, Galaxy uninstaller wiped them, so I'm out of luck here :D. Thanks for help, now question is how to prevent Galaxy from updating itself?
Post edited October 03, 2016 by Blackhand
Posted October 03, 2016
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Blackhand: I found 1.1.16.20 (not on GOG), but it's already incompatible with Vista and I can't find any 1.1.15.x on GOG. I managed to find 1.1.14.5 using Wayback Machine, I guess that's better than nothing :D (because this version works :D). In case of logs - well, Galaxy uninstaller wiped them, so I'm out of luck here :D. Thanks for help, now question is how to prevent Galaxy from updating itself?
There is a commandline switch for GalaxyClient to tell it to not auto-update however I have no idea what it is. GOG has decided to keep all of the commandline switches for the program a deep dark undocumented mystery like the Cadbury secret however so you can't get a usage screen by using /h /help /? --help -? or similar. Someone posted it several pages back in the thread at some point in time though if I'm not mistaken.

I ran GNU "strings" over the binary looking for anything looking like commandline options and found a bunch however most of them don't appear to do anything. The only ones that I can confirm work are /gameId /command=<command> and /path= (used for registering externally installed games with the GalaxyClient.

Not a big deal though, 5 years from now I'm sure someone will have figured them all out running it in a debugger or something. :)
Posted October 03, 2016
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Blackhand: [. . .] now question is how to prevent Galaxy from updating itself?
Here is the post @skeletonbow was just talking about (linking to it doesn't really work so I'll quote it, instead):

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mike_cesara: Make a shortcut or run galaxy from the command line:

"%PROGRAMFILES%\GalaxyClient\GalaxyClient.exe" /runWithoutUpdating
(Sorry for the notification!)
Posted October 03, 2016
You can always delete the updater executable so Galaxy can not spawn it to update.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)