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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted September 01, 2016
All downloads in the galaxy client fail all of a sudden. Is it just me, or is anyone else experiencing the same issue? Downloads via a browser are just fine though.
Posted September 01, 2016
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ThermioN: All downloads in the galaxy client fail all of a sudden. Is it just me, or is anyone else experiencing the same issue? Downloads via a browser are just fine though.
Are you getting disk access problems? If so look above for a temp fix.
Posted September 01, 2016
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USERNAME:ThermioN#Q&_^Q&Q#GROUP:4#Q&_^Q&Q#LINK:4967#Q&_^Q&Q#All downloads in the galaxy client fail all of a sudden. Is it just me, or is anyone else experiencing the same issue? Downloads via a browser are just fine though.#Q&_^Q&Q#LINK:4967#Q&_^Q&Q#
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I don't see the relation between the server closing the TCP/IP connection and my hard drive?
Posted September 01, 2016
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ThermioN: I don't see the relation between the server closing the TCP/IP connection and my hard drive?
You didn't specify what was failing... 1.1.14 has a known bug where Galaxy's database becomes corrupt causing all downloads to fail when downloads are moved onto the hard drive during install.

If you are getting a server issue then it's something else.
Posted September 01, 2016
Well I hope a patch that resolve this "bug" is released soon (Good luck GOGTeam)

It's becoming tiresome having to delete galaxy.db each time a patch fail to be applied correctly or to try to repair some of the games damaged by this bug (11 games, 7 times galaxy.db deleted today) :/
Posted September 02, 2016
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Fairfox: I keep getting 'Failed: Server problem' on every Galaxy download,

Edz 2: Meh, reinstalled teh new version fixed it.
I too am getting the "Failed: Server problem" on all download attempts. Reinstalled Galaxy and the problem still exists for me.
Posted September 02, 2016
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ThermioN: All downloads in the galaxy client fail all of a sudden. Is it just me, or is anyone else experiencing the same issue? Downloads via a browser are just fine though.
It's not just you. I've been unable to download anything with Galaxy 1.1.14 either. I've backed off to a special version of 1.1.13 and it no longer can download properly either so I gave up as it sounds like they're aware of the issue and working on a fix for it. I downloaded all of the files through Firefox instead for now.

I'm having a gut feeling that when 1.1.15 comes out presumably to fix it, it's going to require uninstalling Galaxy, wiping the ProgramData\GOG.com\Galaxy folder, wiping the prior installation folder, doing a fresh install, then manually reimporting a few dozen games that do not get autodetected. :o/

It wouldn't be so bad if they'd update the installers of ALL games to be Galaxy compatible so it would just automatically pick them up on reinstall.

Alas, such is the life of us beta testers... goin' and takin' one for the team and all... :oP
Posted September 02, 2016
At least I'm not the only one with this issue.
Hope gog will fix it soon. But it's still beta software and that's how it goes some times.
Post edited September 02, 2016 by ThermioN
Posted September 02, 2016
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ThermioN: At least I'm not the only one with this issue.
Hope gog will fix it soon. But it's still beta software and that's how it goes some times.
Yup, I'd bet money it is their highest priority at the moment. They'll likely have a new build out pronto for a breaker bug like this. On the upside though we have 2 alternative methods to download so we've got some padding anyway. I wouldn't be surprised if they push out an update tomorrow or the next day even though.
Posted September 02, 2016
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Fairfox: I keep getting 'Failed: Server problem' on every Galaxy download,

Edz 2: Meh, reinstalled teh new version fixed it.
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ikrananka: I too am getting the "Failed: Server problem" on all download attempts. Reinstalled Galaxy and the problem still exists for me.
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Sarasa: Well I hope a patch that resolve this "bug" is released soon (Good luck GOGTeam)

It's becoming tiresome having to delete galaxy.db each time a patch fail to be applied correctly or to try to repair some of the games damaged by this bug (11 games, 7 times galaxy.db deleted today) :/
Hey,

could you send us logs and zipped C:\ProgramData\gog.com\Galaxy\storage folder to galaxy-client-support@gog.com or create an issue www.mantis.gog.com? We'll greatly appreciate it and surely help us resolve this issue much faster. Thanks for advance and sorry for inconvenience.
Posted September 02, 2016
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TomaszGOG: Hey, could you send us logs and zipped C:\ProgramData\gog.com\Galaxy\storage folder to galaxy-client-support@gog.com or create an issue www.mantis.gog.com? We'll greatly appreciate it and surely help us resolve this issue much faster. Thanks for advance and sorry for inconvenience.
I have created an issue at http://mantis.gog.com (note the correct link) for my "Failed: server problem" issue and attached my logs and the storage folder to the ticket. Issue No.: 4560.

BTW - having reinstalled Galaxy to try and resolve my downloads problem, my list of installed games is now empty despite changing my settings to point to where the installed games are located. How do I get my installed games listed in Galaxy again?
Post edited September 02, 2016 by ikrananka
Posted September 02, 2016
I'm also having the server problem message as well. Not sure where I'd get my logs, though. Thank God the GOG.com Downloader still works. Gonna do the reinstall thing myself, hope that works.
Post edited September 02, 2016 by RawSteelUT
Posted September 02, 2016
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ikrananka: I have created an issue at http://mantis.gog.com (note the correct link) for my "Failed: server problem" issue and attached my logs and the storage folder to the ticket. Issue No.: 4560.

BTW - having reinstalled Galaxy to try and resolve my downloads problem, my list of installed games is now empty despite changing my settings to point to where the installed games are located. How do I get my installed games listed in Galaxy again?
Hey, you can use the "Scan and Import Folder" option accessible from Galaxy logo menu in top left area of Galaxy to get your installed games listed in Galaxy again.

As to your issue on mantis. It seems there is a bug if "Temporary game download folder" in Galaxy settings is the same as "Download backups & goodies to" location then the extras download won't work... We'll tackle the issue in the next release of Galaxy as well.
Posted September 02, 2016
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TomaszGOG: snip
Question: If your using the beta channel and have an beta patch being used... will Galaxy automatically switch you back to default if a newer patch than the beta build is released or when the beta patch is pushed to default.

Seems like right now you have to manually switch back and if you don't you risk being left behind (patch wise) if no more beta patches are released. I can see this becoming an issue for sure.

Also there a bug with private channels... it takes way to long for it to show up and there is no indication if you entered a successful password or not. So a user can easily think it's not working.
Post edited September 02, 2016 by user deleted
Posted September 02, 2016
Hey,

We have just released new version (1.1.15) of Galaxy on Preview. It contains the bug fix to the "Disk access problem" and should handle recent database corruptions problem, which happened while game updates, installation and imports.
It also contains improvements to Verify/Repair functionality to be more reliable and less prone to failure, even when database contains faulty data.

Unfortunately this does not help with extras download "Server Problem", which i described above in this post:

https://www.gog.com/forum/general/gog_galaxy_beta_2/post4979

The reason why it's on preview and not fully released is because we want to be sure that this helps and that there are no more other problems before the full release, which will happen soon.

If there are any more troubles, please don't hesitate to post them on www.mantis.gog.com

As to OS X users, if you may wonder why there's no preview update for you, it's simply, because those problems should not occur on OS X (You lucky you) and we don't want you to unnecessary download data :)

Thanks,
best wishes

Galaxy team

This post will be pinned until the next fully release.
Post edited September 07, 2016 by TomaszGOG
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)