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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 11, 2015
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bbelcher02: GOG Galaxy should have the ability to scan the target drive and determine whay GOG games are installed from the library already. All my game I bought are already installed, yet there no games listed as installed already.
It does. Will work if the installer used was set up for Galaxy, if not see option 2.
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Venom: == IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).
Posted May 11, 2015
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mecha_fish: Hello! I was given an invite for the alpha version of Galaxy, but I didn't redeem my offer until after the beta was released. I wouldn't have thought this would be a problem especially since my library says I have the Beta version. However, it seems the version I downloaded was the alpha version. The name of the downloaded file is "setup_galaxy_1.0.0.871" and the version I have installed is also named as that version. I believe I read somewhere the beta version is 1.X or something to that effect.

I checked support about whether it's a downloader issue -- I can't use GOG Downloader at this time because my internet connection is too unreliable for the downloader to cope. I just used the Chrome browser to get the alpha version. I don't know if using GOG Downloader would solve the issue.

This alpha version I have installed isn't capable of connecting to the internet so it's own self-updating feature probably won't work.

Anyway, it appears that although the GOG website believes I have the beta version in my library, the file that I have access to isn't the beta version. I'm not sure how many other alpha invites neglected to download Galaxy until after it'd gone beta.
1.0.0.871 is the current beta version of Galaxy. That you can't connect sounds like something you should report to mantis.gog.com
Posted May 11, 2015
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USERNAME:bbelcher02#Q&_^Q&Q#GROUP:4#Q&_^Q&Q#LINK:482#Q&_^Q&Q#GOG Galaxy should have the ability to scan the target drive and determine whay GOG games are installed from the library already. All my game I bought are already installed, yet there no games listed as installed already.#Q&_^Q&Q#LINK:482#Q&_^Q&Q#
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USERNAME:Venom#Q&_^Q&Q#GROUP:1== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).
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Only a few of the games were listed.. that are currently installed noe, even aget the Scan and Import Option.
Posted May 11, 2015
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bbelcher02: Only a few of the games were listed.. that are currently installed noe, even aget the Scan and Import Option.
Then you got to do it manually using option number 2.
Posted May 11, 2015
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gringlas: I testet it with Tie Fighter CE (1995). Yesterday I installed Galaxy onto my Macbook and downloaded Dungeon Keeper, Little Big Adventure and Sim City 2000. It seems that it tracked at least once time there as I started all games for a few minutes and it says I played for 3m, 3m and 2m. After starting those games again, the times didn't increase again.
Today back on my Win7 machine I installed Little Big Adventure and started it. But it didn't add to my game time.
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skeletonbow: Ok, I own all of those games and can test them too. I'll also test if repeat game sessions with a given game causes the prior count to go up and we can share data here and see if there are any similarities etc. Might help GOG to track down bugs by co-relating data from different folks.

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TheParasite: I've had the Galaxy client for a few days now and am using version 1.0.0.871 as of this moment. I turned on my computer and launched the Galaxy client 27min. ago. I then watched as my list of 15 installed removed themselves from the left tab one by one. I tried to manually re-add the games and Galaxy reported there were no games in the directory (FYI I had chaged the default directory as I did not want games on my OS drive).

I just checked the folder the games are installed too and each of the 15 game folders are now approximately 1.5MB in size. Something just happened where the client deleted around 20GB of games from my hard drive when it was launched by basically uninstalling all my games. All that was left intact was the directory structure for each game and the unins000.exe/dat/msg files.

Please let me know if there is a log or anything that might have recorded this event that I can upload. Pretty pissed right now as I just lost all my games, not reinstalling any games until I'm sure the client won't remove files without consent.
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skeletonbow: What is the drive letter and subdir where the games were installed, and what is the directory where the Galaxy client is installed? Someone else reported their games being blown away recently and it turned out that they told Galaxy to install the games as subdirectories of Galaxy client itself, and Galaxy client apparently recursively deletes its own private directory when it updates itself so if games are present in there (presumably they don't belong in there), they might get deleted. Nonetheless, GOG indicated that they will try to change the Galaxy update process to be aware of this situation and attempt to avoid deleting things that don't belong to it even if they shouldn't be there.

If yours is installed somewhere else, there could be other cases that have yet to be diagnosed as problematic and/or special cases for them to handle also. You might want to consider filing a bug report in mantis also and attaching your logs if you still have them.

Hope this helps.
Damn that must be it. I changed the client install to E:\\GalaxyClient\ and the game directory is E:\\Galaxy Client\Games\. I tend to try and limit my game portals (steam, origin, etc.) to their own directories and have never had any issues and didn't think Galaxy would have an issue.

This seems like a major oversight; if the client nukes anything in it on updates, it should not allow or at least prompt you to install games elsewhere. I imagine the vast majority of users will never have this issue by using the default install settings but I'm glad GOG is now aware and thank you for letting me know that I need to separate my client and games to use Galaxy.
Posted May 11, 2015
Is GoG Galaxy supposed to save the installers? I've just attempted to redownload my entire library to get the up-to-date ones and I'm finding that Galaxy is deleting the installers afterwards.
Posted May 11, 2015
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Freyar: Is GoG Galaxy supposed to save the installers? I've just attempted to redownload my entire library to get the up-to-date ones and I'm finding that Galaxy is deleting the installers afterwards.
As was explained to me (someone correct me if I'm wrong), if you just click "install" on the game's page, it'll just install the game and not leave a backup copy anywhere.

Backup copies are located under "more>download extras", but they only download the 'setup.exe', they won't install it. You'd have to do so manually like always.
Posted May 11, 2015
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Freyar: Is GoG Galaxy supposed to save the installers? I've just attempted to redownload my entire library to get the up-to-date ones and I'm finding that Galaxy is deleting the installers afterwards.
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pyrotek85: As was explained to me (someone correct me if I'm wrong), if you just click "install" on the game's page, it'll just install the game and not leave a backup copy anywhere.

Backup copies are located under "more>download extras", but they only download the 'setup.exe', they won't install it. You'd have to do so manually like always.
So download Extras means the installer and the extra files like normal?
Posted May 11, 2015
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pyrotek85: As was explained to me (someone correct me if I'm wrong), if you just click "install" on the game's page, it'll just install the game and not leave a backup copy anywhere.

Backup copies are located under "more>download extras", but they only download the 'setup.exe', they won't install it. You'd have to do so manually like always.
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Freyar: So download Extras means the installer and the extra files like normal?
As far as I can tell, yes.

That being said, what hasn't been going so smoothly for me is downloading the backup installer, installing it, and then getting Galaxy to recognize the installation. I don't know if it's by design or it's just buggy, but my money is on the latter.
Posted May 11, 2015
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Freyar: So download Extras means the installer and the extra files like normal?
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pyrotek85: As far as I can tell, yes.

That being said, what hasn't been going so smoothly for me is downloading the backup installer, installing it, and then getting Galaxy to recognize the installation. I don't know if it's by design or it's just buggy, but my money is on the latter.
I'd report that as a bug on mantis. They can always flag it accordingly if it is by design.
Posted May 11, 2015
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pyrotek85: That being said, what hasn't been going so smoothly for me is downloading the backup installer, installing it, and then getting Galaxy to recognize the installation. I don't know if it's by design or it's just buggy, but my money is on the latter.
And what steps did you take? Assuming the installer downloaded correctly - did you install the game manually and then used MORE -> MANAGE -> IMPORT FOLDER to add the game? Be aware that many older installers don't result in installations automatically detectable by Galaxy - it's mentioned in the sticky.

If you followed the steps above and still had issues, please do report them on mantis.
Posted May 11, 2015
downloading/installing it now. I don't have very many games to try out GOG Galaxy with(mostly its stuff I got for free), but I'll see what I can manage to give in terms of feedback
Posted May 11, 2015
I, personally, am very annoyed by the client eating 1.3+ Gb of my RAM on idle (it also put my laptop to some sort of halt when I was downloading Wing Commander 3, the OS was barely moving, I thought he died...). Steam (and it's webhelpery exey whatevery... thing) takes about 100 Mb and doesn't really bother me that much sitting silently where I can't hear it. Looking forward to further development of the Galaxy service, right now in beta stage it's not very useful since it cripples my computer so hard that I gotta bust it's ass off my system tray after I'm finished with checking what new the day has brought :)
I really appreciate the idea though. It's about time really, now I'm going to use GOG Galaxy instead of Steam for my games library whenever I can, since Steam shows the real sings of corruption these days and has some questionable features (I don't believe we'll ever get rid of it for good though, so GOG needs to continue being unique in it's own way).
Post edited May 11, 2015 by Scrofa
Posted May 11, 2015
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gringlas: I testet it with Tie Fighter CE (1995). Yesterday I installed Galaxy onto my Macbook and downloaded Dungeon Keeper, Little Big Adventure and Sim City 2000. It seems that it tracked at least once time there as I started all games for a few minutes and it says I played for 3m, 3m and 2m. After starting those games again, the times didn't increase again.
Today back on my Win7 machine I installed Little Big Adventure and started it. But it didn't add to my game time.
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skeletonbow: Ok, I own all of those games and can test them too. I'll also test if repeat game sessions with a given game causes the prior count to go up and we can share data here and see if there are any similarities etc. Might help GOG to track down bugs by co-relating data from different folks.
That would be nice. :)
Posted May 11, 2015
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TheParasite: Damn that must be it. I changed the client install to E:\\GalaxyClient\ and the game directory is E:\\Galaxy Client\Games\. I tend to try and limit my game portals (steam, origin, etc.) to their own directories and have never had any issues and didn't think Galaxy would have an issue.

This seems like a major oversight; if the client nukes anything in it on updates, it should not allow or at least prompt you to install games elsewhere. I imagine the vast majority of users will never have this issue by using the default install settings but I'm glad GOG is now aware and thank you for letting me know that I need to separate my client and games to use Galaxy.
For now that's best, but it's a bad idea both to put things in the private folder of something, but equally if not worse for something to blindly delete a dir it created recursively instead of just deleting the actual files from a manifest. That's just a bit of an oversight though it seems albeit an unfortunate one, but the good side is they mentioned they plan on fixing it to not be overzealous like that which is the right thing to do ultimately because right or wrong, other customers are almost certainly sure to do the same thing since there have been at least 2 if not more just in the forums here who have done that in less than a week. Customer is always right, right? :) Hopefully they fix that in the next build so others don't get their games blown away though. Data loss is always the worst type of software bug, even if it is just video game config files or savegames etc. :)
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gringlas: That would be nice. :)
Ok, I tested it with Dungeon Keeper so far, and after exiting the game the first time it registered around 21 minutes. I exited and restarted Galaxy and then the game a while later, loaded my savegame and continued for a while. Exited and Galaxy did not immediately register my game time even after a reload so I thought I reproduced your bug but then I left it for a while and played a Steam game. I came back later and Galaxy had updated the time on Dungeon Keeper correctly so there could just be a timing issue perhaps. More testing tomorrow.
Post edited May 11, 2015 by skeletonbow
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)