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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 27, 2016
avatar
immi101: it's written in C++, still interested or already running for the hills? :p
The hills for sure! C Master Race(TM)!!! :)
Posted June 27, 2016
Everytime i start up GoG Galaxy is says the Update failed, yet when i download the setup file to try updating manually the installer says i already have the newest version installed..

I'm on 1.1.11
Post edited June 27, 2016 by 4iko
Posted June 27, 2016
The client very often crash (with libcef.dll as the cause), mostly I notice it happen when having the app minimized and then opening it when I'm gonna reply to a message.
Posted June 27, 2016
My GOG Galaxy icon changes to that of Witcher 3 on the taskbar after I launch Witcher 3. I need to restart Galaxy to fix this. I assume this is a bug.

Plus I still can't launch Witcher 3 with overlay enabled. Come on, do something about this finally. :(
Posted June 28, 2016
avatar
Taro94: Plus I still can't launch Witcher 3 with overlay enabled. Come on, do something about this finally. :(
Overlay tests are currently ongoing, for quite a few games.
Posted June 28, 2016
GOG Galaxy is coming along nicely. The feature I am most interested in is a easy and precise way of organizing my games. Its pretty good how it is but I remember a long time ago I could rearrange my games on my virtual shelves in my online GOG account, but that no longer seems to be the case. Having this feature back and in Galaxy would be most excellent.
Posted June 28, 2016
avatar
4iko: Everytime i start up GoG Galaxy is says the Update failed, yet when i download the setup file to try updating manually the installer says i already have the newest version installed..

I'm on 1.1.11
Often the version available for direct-download on the website is not the newest build, so there is usually always an update available once you install it. Try uninstalling the current release you have installed, and carefully removing the C:\ProgramData\GOG\Galaxy folder and the directory where Galaxy was installed to - while carefully making sure to not also delete any games that were installed in the same directory. Then reinstall the new Galaxy client and let it update. This solution solves a lot of problems that creep up over time after the client has updated itself repeatedly. Gives it a fresh start and tends to work smoother.

avatar
heksesang: The client very often crash (with libcef.dll as the cause), mostly I notice it happen when having the app minimized and then opening it when I'm gonna reply to a message.
File a bug report at http://mantis.gog.com with as many details as you can, attach Galaxy logs (details in first two posts), and screenshots of any dialog boxes that pop up if possible.
avatar
SirHandsome: GOG Galaxy is coming along nicely. The feature I am most interested in is a easy and precise way of organizing my games. Its pretty good how it is but I remember a long time ago I could rearrange my games on my virtual shelves in my online GOG account, but that no longer seems to be the case. Having this feature back and in Galaxy would be most excellent.
Be sure to vote for that feature on the GOG Community wishlist. Link at bottom of page footer.
Post edited June 28, 2016 by skeletonbow
Posted June 28, 2016
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Taro94: Plus I still can't launch Witcher 3 with overlay enabled. Come on, do something about this finally. :(
avatar
JMich: Overlay tests are currently ongoing, for quite a few games.
So, I'd like to say that my problem has been solved by a very helpful dev. It turned out my Visual Studio redistributable package was broken and I needed to reinstall it. :)

I've noticed many mantis reports about overlay tests, but I couldn't get any of the listed games to work with the overlay, plus one report mentioned having a Galaxy version of 1.1.12 - I don't have such, even though I have preview updates enabled.
So, what's going on? :D
Posted June 28, 2016
I see it now, thanks Skeleton Bow.
There was no feature like this in the wishlist so I added one, please feel free to like :)

https://www.gog.com/wishlist/galaxy/gog_galaxy_drag_and_move_games_on_virtual_shelf
Posted June 28, 2016
avatar
Taro94: So, what's going on? :D
GOG Agents program testing overlay and stuff on the super secret GOG Agents forum ;)
Posted June 29, 2016
Pls fix this bugs

GOG Overlay not work in Witcher 3 (1.22 patch)+Gog Galaxy crash when you click PLAY+Time tracking game not work
mantis. gog. com/view.php?id=4223

Gog Galaxy crash when you click PLAY
mantis. gog. com/view.php?id=4211
Posted June 29, 2016
avatar
Taro94: So, I'd like to say that my problem has been solved by a very helpful dev. It turned out my Visual Studio redistributable package was broken and I needed to reinstall it. :)

I've noticed many mantis reports about overlay tests, but I couldn't get any of the listed games to work with the overlay, plus one report mentioned having a Galaxy version of 1.1.12 - I don't have such, even though I have preview updates enabled.
So, what's going on? :D
The overlay is being redesigned and well... If I say anymore you may be in jeopardy. I've already said to much. Lock the doors and turn out the lights! :)
Posted June 29, 2016
avatar
Dante_215: Pls fix this bugs

GOG Overlay not work in Witcher 3 (1.22 patch)+Gog Galaxy crash when you click PLAY+Time tracking game not work
mantis. gog. com/view.php?id=4223

Gog Galaxy crash when you click PLAY
mantis. gog. com/view.php?id=4211
Your "paste URLs into forum threads so they are clickable" skills need some work. :) I say that in jest as I see you're a new user so the forum software is probably kicking you in the balls over posting URLs. :)

All seriousness aside though... Yeah, the overlay is a highly experimental feature that is currently undergoing significant changes at the moment. They're working on it however so it'll sort itself out in time, be patient. :)

From the 2nd report, it sounds like you may be using multiple pieces of software that implement overlay functionality. I'm not certain but that might cause problems with the GOG overlay currently as it is in a state of development. While I'm testing the overlay, I shut down 3rd party apps that also provide an overlay such as AMD Gaming Evolved a.k.a. Raptr and the included Plays.TV app to name a few.

Time tracking and achievement tracking issues are quite common and do not appear to be with specific games but rather in general. They've made a few alleged fixes to these problems lately which may improve things for some users however, but I haven't been able to verify most of that yet, although almost all of my achievements from The WItcher Adventure Game minus one did sync over, and I noticed the game time of many did sync also.

If you still have problems with it with an up to date Galaxy client, it may be worthwhile to:

- Exit Galaxy client, then bring up the Windows Task Manager and make sure no Galaxy processes are still running, if so kill them.

- Uninstall Galaxy client.

- Remove the contents of C:\ProgramData\GOG\Galaxy or move them temporarily to disable them.

- Find the directory where Galaxy client was installed under Program Files(x86) and making sure to not delete any of your video games that may be installed under this directory, nor their save games - delete any remaining file turds that might be left behind after Galaxy was uninstalled.

- Visit https://www.gog.com/galaxy and download the latest installer available and install it.

- Start the newly installed Galaxy client and it will probably connect to GOG and download a newer version. Yes, it is odd that the version available on the download page is not actually the current release but that's often the case, so let it update itself then restart it again if necessary.

- Initiate a "scan folders" operation on your game installation directory so Galaxy finds all of your previously installed games.

- If any games which are installed do not get auto-detected, then go to your Game Library in Galaxy and for each game that is installed but not showing up on the Galaxy list of installed games, find it in your library, then click on it and go to "More->Manage->Import" and point Galaxy to the specific directory where that game is installed.

- If you need a reminder of which games are installed, visit the subdir where Galaxy installs games to via Windows Explorer to get the list of games that may not have imported correctly yet so you can import them as per above one game at a time.


While this process is a bit of a pain to do, it often cleans up the Galaxy installation and gets rid of old cruft from older beta releases that might cause problems. As the client matures it gets better and better with cleaning up after itself, but it is still a beta, so a good old fashioned manual housecleaning like this can help eliminate some strange quirky problems including ones that GOG or other users might not be able to reproduce, so it is a worthwhile step to take when encountering certain problems. Quite often, the problems one was experiencing just vanish after doing this, but if they persist, then it's worth filing or updating a bug report about it, and including as much info as possible.

Hope this helps.
Posted June 29, 2016
Strange Galaxy behaviour. I just installed Metro Last Light Redux via standalone installer (fresh download), while Galaxy client was running, it detects the game is installed as expected and does its little verify dance then completes. I go into Settings for the game and set it to Manual Update upon which Galaxy lights up in blue saying "UPDATE AVAILABLE". That's odd because it was sitting there with the default setting of AUTOMATIC UPDATES enabled and there was no update plus I have the most recent version already. Only setting it to MANUAL made it claim there was an update, upon which I never selected any of the update versions, instead I set it back to AUTO and it proceeded to download about 600MB.

This is just an observation, not a bug report. I'm curious if anyone from GOG could explain if this is expected behaviour or if it should be considered a bug.
Posted June 29, 2016
skeletonbow sry but gog galaxy crash without overlay dlc for witcher 3 and disabled overlay global in gog galaxy. Galaxy crash in all games when you click play.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)