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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 20, 2016
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Bieeanda:
Woah, okay, I think he was just giving a long technical explanation to everybody since the question gets asked so much, not just you. Nor do I think he intended any ill-will. Maybe you want to tone it down.
Posted June 20, 2016
EDIT: Issue has been fixed... no longer need the rant I guess. xD
Post edited June 22, 2016 by BKGaming
Posted June 20, 2016
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skeletonbow: Kind of sucks because it means there is only 21.7GB of unused available RAM in my PC currently, but I'll have to manage to live with it I guess. :)
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Tyrrhia: Oh wow, you have a lot of RAM! But you should be still fine with 20 GB, it's already plenty! Unless you make your computer do some really heavy stuff.

And I just realised that I have, in fact, 8 GB of RAM. I saw in the Task Manager that Chrome was taking 1,500 MB and it showed 59% used, so I thought I only had 4 GB, because surely nothing else is using RAM.

My Galaxy is rather light-weight; it's only using about 170 MB of RAM at the moment, and I opened it more than twelve hours ago, though I never use the store and community sections because it will probably always be faster to use a traditional browser for those purposes.
Not really, it's only 32GB of RAM, roughly $200 worth. In contrast, my first PC 20 years ago in 1994 had 4MB of RAM which was on the tight side of things for the time, which cost $400. Most people were getting 8MB at the time which was around $700-800. If one were to take $400 budget for RAM and factor in inflation it'd probably be more like $500-600 in 2013 when I built this PC. If I had spent that kind of cash on RAM for the new build I'd have ended up with at least 64GB in theory, however most motherboards did not support that much RAM at the time and those that did kind of sucked, so I settled for 32GB. :)

With any computing load, extra RAM is great because of OS level disk caching making the most frequently used content generally stuck around in RAM, which in turn reduces wear and tear on both HDDs and SSDs further extending their lifespan and greatly improving overall system performance. I intended on running several virtual machines on this box too however, so having extra RAM is critical in order to maintain good performance of both the host OS and the guest OSs. Nominally I have at least 3-4 VMs running 24/7 and up to 8 or so at times.

It's nice having the breathing room, and $200 worth of RAM is cheap in the grand scheme of things... and that was 3 years ago too.

It does surprise me though how many people think 32GB is a lot of memory, or that it is expensive or something though, it really isn't. At least not in the context of living in North America where people spend that much money every month on beer and/or cigarettes, or on their mobile phone plan or satellite TV etc. :)

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Bieeanda:
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a_lemming: Woah, okay, I think he was just giving a long technical explanation to everybody since the question gets asked so much, not just you. Nor do I think he intended any ill-will. Maybe you want to tone it down.
Indeed it gets asked a lot, so it is nice to explain it in a bit of depth so that people get a better understanding of reality even if reality is unpleasant to them. It's not uncommon for them to turn into a doucehbag and bite the head off the messenger instead of accepting reality and doing something realistic to solve their own problems like spending the slightest amount of money on buying computer upgrades at least once every 20 years.

You can lead a horse to water but you can't force it to drink.
Post edited June 20, 2016 by skeletonbow
Posted June 20, 2016
I just tried running divinity original sin for the first time to try online multiplayer and it just says it's not connected to galaxy...
I only remember trying AvP and the beta witcher adventure game with galaxy multiplayer in the past.
Is galaxy multiplayer actually up and running now?
Posted June 20, 2016
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UX12: I just tried running divinity original sin for the first time to try online multiplayer and it just says it's not connected to galaxy...
I only remember trying AvP and the beta witcher adventure game with galaxy multiplayer in the past.
Is galaxy multiplayer actually up and running now?
Galaxy multiplayer has been around for about a year and a half or more, since the Aliens vs. Predator beta test launched. I'm not sure how many games are currently using it as there's no simple way to query GOG and find out that I'm aware of, but at least AvP and The Witcher Adventure Game use it, I think some Double Dragon game uses it also.

IIRC, Original Sin also supports LAN and Direct IP multiplayer or Larian said it would when it launched anyway.
Posted June 20, 2016
Time tracking never worked in my computer, neither in the old installation with Windows 8.1, nor in the new one in Windows 10. And the achievments work sometimes, not always. I'm suffering these problems since GOG Galaxy client was launched.
Posted June 20, 2016
Had another game of The Witcher Adventure Game tonight, and when I exited the game it did sync the game time but did not sync the achievements again. I now have 15 achievements in the game but only 10 showing in Galaxy.

http://mantis.gog.com/view.php?id=4230

In the mean time I came up with a cool idea for GOGees hacking on Galaxy... GOG Development Achievements! Here are some of the ones I thought of so far, feel free to suggest other ones:

GOG Development Achievements:

[x] Launched GOG Galaxy alpha
[x] Launched GOG Galaxy public beta
[x] Added experimental chat feature
[x] Added foundational framework for game achievements
[ ] Game achievements work properly in games
[x] Added experimental game time tracking
[ ] Game time tracking now works properly
[ ] Galaxy features advertised as optional are actually now optional
[x] Implemented data compression and delta updates for some games

... feel free to add more to the list, I'll keep track of the best ones. :P
Posted June 20, 2016
Achievements bugged again? Come on, fix this once and for all -.- I think I've gotten about 7 achievements in TW3, but not a single one unlocked. There's a good chance I'll have to do them all over again, some of which I'll have to do on another playthrough... Not that I don't like the game, but it's extremely time-consuming.
Posted June 20, 2016
all achievement in all game bugged... since last update
Posted June 20, 2016
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daemonikuzzz: all achievement in all game bugged... since last update
Not sure about all games but sure haven't received any for Trine 3 or Turok since about a week now I think.
Posted June 20, 2016
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daemonikuzzz: all achievement in all game bugged... since last update
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omega64: Not sure about all games but sure haven't received any for Trine 3 or Turok since about a week now I think.
Achievements are broken for Witcher 3 too.
Posted June 20, 2016
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daemonikuzzz: all achievement in all game bugged... since last update
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omega64: Not sure about all games but sure haven't received any for Trine 3 or Turok since about a week now I think.
deathtrap, Goliath, Van Helsing FinaL Cut, witcher 3, Dungeon 2... all i trying, because i think ALL
Post edited June 20, 2016 by daemonikuzzz
Posted June 20, 2016
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skeletonbow: It does surprise me though how many people think 32GB is a lot of memory, or that it is expensive or something though, it really isn't. At least not in the context of living in North America where people spend that much money every month on beer and/or cigarettes, or on their mobile phone plan or satellite TV etc. :)
It's not that I think it's expensive, I've always heard that RAM was relatively cheap compared to other critical parts. But mainly it's because, three or four years ago, it was rare for computers to have more than 8 GB, or at least it wasn't deemed useful enough to have more than that. It probably has changed since then, but my thinking has stayed the same, so that's why I think it's a lot. :P
Posted June 20, 2016
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Hara-K1ri:
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daemonikuzzz:
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anidais:
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Whiplashwang:
Indeed for the past few days we've had problems with achievements. The problem was in our authorization and you had to re-login to Galaxy for it to work. That's why actually it worked for some people.

Long story short, it's fixed now.
Posted June 20, 2016
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skeletonbow: It does surprise me though how many people think 32GB is a lot of memory, or that it is expensive or something though, it really isn't. At least not in the context of living in North America where people spend that much money every month on beer and/or cigarettes, or on their mobile phone plan or satellite TV etc. :)
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Tyrrhia: It's not that I think it's expensive, I've always heard that RAM was relatively cheap compared to other critical parts. But mainly it's because, three or four years ago, it was rare for computers to have more than 8 GB, or at least it wasn't deemed useful enough to have more than that. It probably has changed since then, but my thinking has stayed the same, so that's why I think it's a lot. :P
More RAM is always more useful than less RAM. Whatever the applications themselves don't specifically require, the OS makes the best use out of optimizing the system to be faster with the remaining memory acting as a massive disk cache. The other main benefit is you can literally leave as many applications open and running as you like with complete disregard for the RAM they consume, so long as they don't also eat up too much CPU while idling. In my case I leave a tonne of apps running including Firefox with over 500 web pages loaded, Chrome with 1-50 pages, Thunderbird with massive email folders over IMAPS which gobbles many hundreds of gigs of RAM, hexchat, pidgin, all of the major gaming clients, 3-8 virtual machines with each allocated 1-4 GB of RAM, sometimes GIMP is loaded, 1-5 copies of VLC player with HD video paused, or one playing back on one of my other monitors, and sometimes I have 2 or even 3 video games running all at once and just ALT-TAB out for something and leave it running and start another one. Most games go idle when in the background so one might think it'd harm performance too much but it generally doesn't. I can run just about anything and not have to worry about running out of RAM or CPU resources (AMD FX8350). Of course if I was to run a real resource hungry app that took full advantage of multicore then the system may feel a bit loaded while that task runs, but usually those are short-lived tasks and the apps that are all running usually idle with low resource usage so it works out very very conveniently.

My previous PC from before this was an Acer Veriton from 2004 I got as a freebie, with 2GB of RAM and a single core 2.8GHz P4 Northwood in it, with a 40GB hard disk. Oooooohhhh the pain. LOL I stretched that system out so badly it got stretch marks, but when the video card died and I had to downgrade the video I fried a RAM stick and lost 512MB of RAM also which ended up being extremely painful and motivated me to get off my arse and build a new system. :) I'm quite frugal so I bore the brunt of many jokes about how lame ass my system was up until then, and I can totally understand why many people are hesitant to upgrade or buy new hardware as I still am that way myself. At the same time, what you can get for $1000-1200 or so these days is absolutely amazing to say the least. I think many of us (myself included) eventually end up with ancient hardware and continue to punish ourselves with it for months/years on end being too frugal or downright cheap, missing out on so much enjoyment of what is available now that we shoot ourselves in the feet. :)

Sad thing is, even though I say that and my PC is on the good side of things now, eventually it will become ancient and I'll milk it to its death again likely too. :) The woes of the PC gamer... :)

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Whiplashwang:
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TomaszGOG: Indeed for the past few days we've had problems with achievements. The problem was in our authorization and you had to re-login to Galaxy for it to work. That's why actually it worked for some people.

Long story short, it's fixed now.
That's good news... but the "Check-in" part of the GOG website is now broken, did you guys copy code from Galaxy achievements for XP management? <runs> :)

Seriously though, yesterday when I used Galaxy client to try to check in, initially using the client that had been running for a day or so and idled overnight, I clicked checkin and it registered the yellow circle but did not increment my points. Reloading the page removed the circle as if I had never checked in. Several repeats of that and I restarted Galaxy client and tried again with the same results. Eventually I fired up Firefox and did the checkin there and it worked. Today I woke up shortly ago and the same problem happened in Galaxy, so I went in Chrome and tried it and had the same problem in Chrome also - checkins are not working and not assigning 100 points. The page looks like it worked first, but reloading the checkin page makes your checkin disappear.

I have only noticed this yesterday and today though. Now going to try it in Firefox...

Update: Ok, when I loaded the page in Firefox, both the checkin from earlier was registered and the points were already granted. So this appears to be some kind of time-lag thing where you check in and it appears to work right away, but reloading the page it vanishes even though it may have actually worked on the server side of things. Even a forced page reload that flushes browser cache does not show the points right away. It now shows in Galaxy as well though. So there's some kind of weird interaction with the web server not registering points immediately going on which appears to be spurious as it hasn't happened every single day, just the last two days.

Anyone else experience this? The promo is almost over so whatever the glitch is may not be noticed enough for it to get fixed, but in case the website code is reused in future promos or other things, it might be worth investigating.
Post edited June 20, 2016 by skeletonbow
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)