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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 16, 2016
Gah the freezes is driving me nuts!
Posted June 16, 2016
The same Problem here - gog Client is trying to connect and cannot do it

Update: latest windows update and computer restart --> now working again.
Post edited June 16, 2016 by joe_ringmaster
Posted June 17, 2016
Gog galaxy update broke the multiplayer connection for the games. Every multiplayer games is telling me that it can't find gog galaxy. Tried on 8-bit Armies and Ashes of the Singularity.
Post edited June 17, 2016 by Matruchus
Posted June 17, 2016
Galaxy bug: Achievements in The Witcher Adventure Game are broken.

Preface: I do not personally care about achievements really, just looking for and pointing out bugs I find as a part of general beta testing of both Galaxy and the games.

Problem: I just completed and won a 5 quest game of The Witcher Adventure Game. Inside the game you can view your achievements and to date I have unlocked 13 of them (although not by purposefully trying - see "Preface" above), however inside the Galaxy client immediately after exiting the game normally, only 10 of the achievements are unlocked. I waited 5 minutes or so in case it is just slow to sync or something but nothing changed. I clicked on "Library" twice to force a library reload as if that might do something perhaps randomly that would force Galaxy to wake up and get to work. No go. I cleanly exited Galaxy client (which is updated to today's current release non-preview) and then restarted it and went to the game's page again - still only 10 achievements showing up.

I've had this problem with The Witcher 3 also last year, which still does not show all of the achievements properly despite patches that claim to fix it all. Something is definitely awry in Galaxy achievementland. :)

Suggestion: Where it says "Achievements" - replace the text with "Achievements (beta)". :)
Posted June 17, 2016
avatar
Matruchus: Gog galaxy update broke the multiplayer connection for the games. Every multiplayer games is telling me that it can't find gog galaxy. Tried on 8-bit Armies and Ashes of the Singularity.
I Have same problem. Divinity: Original sin can`t find gog galaxy servers
Posted June 17, 2016
I'm constantly having to re-download a file because of fails, why doesn't this program allow to continue where it left off?.
I'm wasting bandwidth by having to start over all the time, the old client worked perfectly and even verified downloads afterwards. I've tried downloading Rune Gold 5 times now, it get's close to completing, then fails.
Post edited June 17, 2016 by DrowWarrior
Posted June 17, 2016
avatar
DrowWarrior: I'm constantly having to re-download a file because of fails, why doesn't this program allow to continue where it left off?.
I'm wasting bandwidth by having to start over all the time, the old client worked perfectly and even verified downloads afterwards. I've tried downloading Rune Gold 5 times now, it get's close to completing, then fails.
It continues when it gets interrupted and doesnt download everything again. Could it be your Antivirus Software does interfere and check while its still downloading and so it hangs? Just disable while downloading and try again.
Posted June 17, 2016
avatar
DrowWarrior: I'm constantly having to re-download a file because of fails, why doesn't this program allow to continue where it left off?.
I'm wasting bandwidth by having to start over all the time, the old client worked perfectly and even verified downloads afterwards. I've tried downloading Rune Gold 5 times now, it get's close to completing, then fails.
avatar
hohiro: It continues when it gets interrupted and doesnt download everything again. Could it be your Antivirus Software does interfere and check while its still downloading and so it hangs? Just disable while downloading and try again.
The thing is, the file is in "C:\GalaxyClient\Games\!Downloads\temp" but it won't continue where it left off. I'll try disabling AVG Free Anti-Virus and see if it fixes the problem like you suggested.
Posted June 17, 2016
I disabled AVG Free and launched GOG Galaxy, I attempted to download a backup copy of Rune Gold and it downloaded completely this time!. I was having trouble downloading "Blood: One Unit Whole Blood" as well, but it worked this time also.

I'm not sure why it doesn't allow you to continue if it file fails though. Like I said, the failed downloads are in the temp folder and they are the same file size as when they failed.

Edit: Thank you Hohiro!. :D
Post edited June 17, 2016 by DrowWarrior
Posted June 18, 2016
Achievements not working in A Boy And His Blob, hugged the blob 5 times and the achievement won't pop.
Posted June 18, 2016
I checked the wishlist and the ability to Pause a download is shown to have been added on a previous version but I only see a Abort option with my download. Am I overlooking something???

EDIT: ugh! I found the Pause option. What a bloody pixel hunt. Anymore hidden features I should know about? *rollseyes*

EDIT2: Download finished and it was "Installing" (which probably just translates to moving to another folder) and I had a power outage for 5 seconds. Rebooted my puter and its going to download the 10gigs all over again.
Is there any real reason to use this thing at this point?
Post edited June 18, 2016 by noir_7
Posted June 18, 2016
Hugo trilogy needs to have separate launchers for each game. Right now Only Hugo 1 has a launcher.

Worse even, to launch Hugo 2 and 3 you actually need to do it manually via scummvm, since there are not even shortcuts available in the folder. Took me a minute to realise this. I'm sure others who are not familiar with scummvm might be left scratching their heads.
Posted June 18, 2016
galaxy keeps crashing on starting any game, GOG fix this crap... Looking at bug reports this is a common issue where plenty have it... its been happening for more than a month already.
Posted June 18, 2016
Witcher 3 achievements broken. Finished Blood and Wine 3 times and no ending achievements. Also missing Wild Rose Dethroned achievement although I have cleared everything needed at least 4 times in different ways suggested. I can't start NG+ at this time, since I'm missing Death March achievement. Currently no mods and verified W3 install as well.

Edit: GOG Galaxy version 1.1.11 (beta). I got my last achievements '2 days ago'. I see that ver. 1.1.11 was released on the 7th. I'm pretty sure I got an update around the time my achievements stopped working.
Post edited June 18, 2016 by m2ngbest2
Posted June 18, 2016
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m2ngbest2: Witcher 3 achievements broken. Finished Blood and Wine 3 times and no ending achievements. Also missing Wild Rose Dethroned achievement although I have cleared everything needed at least 4 times in different ways suggested. I can't start NG+ at this time, since I'm missing Death March achievement. Currently no mods and verified W3 install as well.

Edit: GOG Galaxy version 1.1.11 (beta). I got my last achievements '2 days ago'. I see that ver. 1.1.11 was released on the 7th. I'm pretty sure I got an update around the time my achievements stopped working.
Achievements are just broken completely I believe rather than being a game specific problem. Every game that has achievements that I've played launched through Galaxy so far I've gotten in-game achievements at one point in time or another that never registered with Galaxy. Filed bug reports about them and so far pretty much no feedback or resolution about the issues other than CDPR claiming to have fixed some achievement related bugs in TW3, but while some of them did sort out after applying patches I still have achievements I've gotten in game such as "Munchkin" for achieving character level 35, which are not unlocked in Galaxy as well as others.

In The Witcher Adventure Game currently I've unlocked 14 achievements according to the in-game achievement display, but Galaxy only shows that I've got 10 achievements to date.

There's no indication of whether this is a bug in the individual games, or a bug in the common framework that is supposed to register them with the Galaxy service, but I suspect since it appears to happen with all games, that it is Galaxy centric bugs.

What's unclear is why it is taking so long to find and fix these bugs. Is it because they haven't received enough high quality information from those who are experiencing the issues to have enough to investigate? Is it a bug prioritization issue? Manpower issue? Reproduction issue? Unclear, but definitely an ongoing and common and unresolved bug since achievements first were launched.

I don't personally care much about achievements myself, but I know others do so I want to do what I can to report and engage to try to help see the problems fixed sooner rather than later.
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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