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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 12, 2016
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dudalb: I bought Vampire The Masquerad Bloodlines on sale and tried 3 times to install it through Galaxy,and each time it timed out..nver got past the turning circle. I will try again in a couple of days.
If this is because of traffic from the sale,then GOG really needs to invest in a bigger server with more bandlenght.
The GOG website runs on a completely different set of servers than GOG Galaxy runs on, so no.
Posted June 12, 2016
Does anyone know what's the difference between installing games in their own directory versus the galaxy directory? Is there a benefit/disadvantage either way or just a personal preference thing?
Posted June 12, 2016
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Soon is kind of a vague time related term that means "sometime in the next 50 years" though, so they're still ahead of schedule! :)
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valiant243: Does anyone know what's the difference between installing games in their own directory versus the galaxy directory? Is there a benefit/disadvantage either way or just a personal preference thing?
There is no major difference really. Originally Galaxy did not install games under the Galaxy directory, but a lot of people wanted it that way and tried to install there. Due to a bug in the Galaxy client, when it updated it would wipe out all of the installed games (oops!), but GOG fixed that problem and not long afterword they defaulted to installing into a subdir of the Galaxy client. That's what most gaming clients do these days so I guess it is a sensible default.

Personally, I prefer to install to "E:\GOG Games", as it's a shorter path for me to remember when tinkering with mods or other manual file level stuff than a deeply nested directory. Also, sometimes Galaxy client upgrades fail or there are other problems with the client that may potentially be resolved by uninstalling the client and reinstalling it. Sometimes deleting the Galaxy client directory entirely helps clean up things and lets an updated version install more cleanly with a higher chance of working, but if the games are in a subdirectory of the client then one must be careful to not blow away all of the games too. By having them in a separate directory not under Galaxy, I can just totally blow away the Galaxy client folder when things go wrong.

Other than that though, I'm not sure of any real benefits other than personal preference, or limited disk space or similar.
Post edited June 12, 2016 by skeletonbow
Posted June 12, 2016
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skeletonbow: Personally, I prefer to install to "E:\GOG Games", as it's a shorter path for me to remember when tinkering with mods or other manual file level stuff than a deeply nested directory. Also, sometimes Galaxy client upgrades fail or there are other problems with the client that may potentially be resolved by uninstalling the client and reinstalling it. Sometimes deleting the Galaxy client directory entirely helps clean up things and lets an updated version install more cleanly with a higher chance of working, but if the games are in a subdirectory of the client then one must be careful to not blow away all of the games too. By having them in a separate directory not under Galaxy, I can just totally blow away the Galaxy client folder when things go wrong.
Same here, I prefer to install at the root or its own directory rather than nestled elsewhere. It's definitely easier to deal with down the road and you have lesser worries whenever something goes wrong.
Posted June 12, 2016
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valiant243: Same here, I prefer to install at the root or its own directory rather than nestled elsewhere. It's definitely easier to deal with down the road and you have lesser worries whenever something goes wrong.
Yeah, another reason is making backup copies of deeply nested directory hierarchies over SMB network shares. If the full path name of a file is longer than SMB supports then the backup chokes, very annoying. Allegedly newer versions of Windows have a solution to that which isn't enabled by default, but that's not useful to me. :)
Posted June 12, 2016
How I import folder based games on Mac OS X? Some of the installed games are not bundled to an app. These games are located in a simple subfolder inside /Applications. If I select the subfolder if the import dialog ask for the folder, then the import fails. Here are some examples of such games:

* Kathy Rain
* Rebel Galaxy
* the Banner Saga 2
Post edited June 12, 2016 by Lebostein
Posted June 12, 2016
Why does the client continuously take up 4-5% of CPU use when it is minimized to the system tray. I'd like to keep Galaxy running, I'd like to have it start with Windows, I'd like to use it more. Especially as my GOG library is slowly growing. But there's no chance that will happen with a client that sits minimized to the system tray running at 4-5% of CPU use. No other client I've ever encountered does this. Not Steam, Origin, Uplay, etc. The Galaxy client is up to date, in fact, it seems that every other time i start it up that it updates. That's not necessarily a knock, but right now I only use it to download my games and then close it out. I think I asked this before and got no reply. Not sure why I should bother asking again, probably just the coffee typing...
Posted June 12, 2016
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usePowerToolz: Why does the client continuously take up 4-5% of CPU use when it is minimized to the system tray. I'd like to keep Galaxy running, I'd like to have it start with Windows, I'd like to use it more. Especially as my GOG library is slowly growing. But there's no chance that will happen with a client that sits minimized to the system tray running at 4-5% of CPU use. No other client I've ever encountered does this. Not Steam, Origin, Uplay, etc. The Galaxy client is up to date, in fact, it seems that every other time i start it up that it updates. That's not necessarily a knock, but right now I only use it to download my games and then close it out. I think I asked this before and got no reply. Not sure why I should bother asking again, probably just the coffee typing...
We have a bug on mantis (#4070). I added my logs there and commented that I also have the issue. I think you should also add your logfiles. If it doesn't always happen, etc., don't forget to comment too. If enough people provides logs and let them know it's an issue, the sooner they might be able to fix it. Hopefully.
Posted June 13, 2016
I'd like to see "Wishlist" right next to "Store" and "Library" in the nav bar at the top because, if I"m just looking for something new to play it's easy to find what new thing to buy.
Posted June 13, 2016
I recently installed GOG GALAXY BETA, and it worked the first day, now it GOG Galaxy cannot launch because it is already running on another account on this computer.

I have attached a screenshot of the message.
Attachments:
gog_galaxy_probl.png (6 Kb)
Posted June 13, 2016
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PalZer0: I've noticed that one of the Galaxy Client Helper processes tends to max one of my CPU cores (i5 2500K) for no particular reason if I leave it for a while. Not sure what could be causing that.
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skeletonbow: What page/content is showing in the client content area when this happens, or does it continue to do that if you navigate to different pages as well, ie: store, library, game installation page, etc.?
It happens when I have Galaxy minimised to tray (I tend to leave it on the "Library" page).
Posted June 13, 2016
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aroun: I recently installed GOG GALAXY BETA, and it worked the first day, now it GOG Galaxy cannot launch because it is already running on another account on this computer.

I have attached a screenshot of the message.
One of two problem scenarios generally:

1) Someone else using the same computer has logged into Galaxy already and it does not currently support multiple accounts on one computer yet.

if that is not the case or not possible then:

2) The front-end crashed/died and left the backend running in memory. It wont appear visible in the systray or anywhere, but if you open up task manager you should see a bunch of Galaxy related processes. You can kill those processes and should then be able to start the client again.


There could be other possibilities also, but those two are probably the most common.
Posted June 13, 2016
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Lebostein: How I import folder based games on Mac OS X? Some of the installed games are not bundled to an app. These games are located in a simple subfolder inside /Applications. If I select the subfolder if the import dialog ask for the folder, then the import fails. Here are some examples of such games:

* Kathy Rain
* Rebel Galaxy
* the Banner Saga 2
All GOG games should be bundled to an app on OSX. GOG Galaxy won't scan & import games downloaded from other store (you can force it with import from the game view's settings but it still needs to be a .app directory).
Post edited June 13, 2016 by Fallen_Zen
Posted June 14, 2016
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usePowerToolz: Why does the client continuously take up 4-5% of CPU use when it is minimized to the system tray. I'd like to keep Galaxy running, I'd like to have it start with Windows, I'd like to use it more. Especially as my GOG library is slowly growing. But there's no chance that will happen with a client that sits minimized to the system tray running at 4-5% of CPU use. No other client I've ever encountered does this. Not Steam, Origin, Uplay, etc. The Galaxy client is up to date, in fact, it seems that every other time i start it up that it updates. That's not necessarily a knock, but right now I only use it to download my games and then close it out. I think I asked this before and got no reply. Not sure why I should bother asking again, probably just the coffee typing...
I also have this problem.
One of the Helper processes (the one that uses the most memory) is using around 3 percent of my CPU, give or take a point (it jumps around).
Not only that, but the instant I start the Galaxy client my GPU temperatures start to rise over TEN DEGREES (Celsius). And this happens in under just a minute.

Obviously this is not going to work for me so I won't be using the client until this is fixed.

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fleetcommand: We have a bug on mantis (#4070). I added my logs there and commented that I also have the issue. I think you should also add your logfiles. If it doesn't always happen, etc., don't forget to comment too. If enough people provides logs and let them know it's an issue, the sooner they might be able to fix it. Hopefully.
I'll check this out. Thanks!
Post edited June 14, 2016 by Plumb
Posted June 14, 2016
Did anyone else just get a GOG Galaxy update, but after installing the title bar still says 1.1.11 (beta)?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)