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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 04, 2016
I really like the faster startuptimes of beta 1.10
Posted June 04, 2016
I got to say I am not happy with this so far (No pause button so you can pause mid download, no limiter, at least I could not find one anyway), and after the massive balls up I have just had with TW3 being 41GB in size and it failing to install, I think I will stick to the Gog Downloader until this thing is actually FULLY working. Because it is things like this that can really ruin a persons day. I just want to download, install, play and chill. Nothing more nothing less. I dont want to spend hours upon hours roaming the web to try and find a fix for this, only to spend more hours attempting to fix it. I am too tired for this.
Posted June 04, 2016
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Denezan: No pause button so you can pause mid download
There is a pause button. Click on the arrow in the queue on the bottom left, click "Pause All".

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Denezan: no limiter
The limiter is a bit harder to find, since you need to modify the registry. I think there was a post here about how to do that, let me look for it.
Edit: Here it is.
Post edited June 04, 2016 by JMich
Posted June 04, 2016
I'm getting tired of the inexplicable CPU usage I get from this client. It often takes 4-10% of my CPU (i5 4690K) just idling in the background. Not updating, not doing a thing. Steam, Origin, and even Uplay don't do that (Battle.net is crap, too, though).

Please figure this out. I'd like to leave it on in the background to update my games automatically, but I refuse to waste CPU cycles on it like this.

Also, add freaking download speed cap options. Even Uplay has that crap. (sorry, I'm not digging in the registry for it, give me a break)
Attachments:
capture.png (7 Kb)
Post edited June 04, 2016 by cryotek
Posted June 04, 2016
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cryotek: I'm getting tired of the inexplicable CPU usage I get from this client. It often takes 4-10% of my CPU (i5 4690K) just idling in the background. Not updating, not doing a thing. Steam, Origin, and even Uplay don't do that (Battle.net is crap, too, though).

Please figure this out. I'd like to leave it on in the background to update my games automatically, but I refuse to waste CPU cycles on it like this.

Also, add freaking download speed cap options. Even Uplay has that crap. (sorry, I'm not digging in the registry for it, give me a break)
These are being looked into. If it's going to bother you this much, just come back to Galaxy when it's fully released.
Posted June 04, 2016
For some reason my galaxy client is not saving my preferences anymore after the last build (1.1.10) . I change the preferences (Like start the client in my library instead of the shop), click "ok" and save. If i close galaxy and open again, all my changes are lost and i have to configure it again?

- I allways start galaxy with admin rights.
- Galaxy is installed out the windows protected area. E:\games\GOG

Any hints to make galaxy persist my preferences change?
Thanks.
Posted June 04, 2016
Um, not sure if this has been mentioned before, but I have an "unread message" stuck on my screen because someone changed their privacy options (blocked communications) before I could read it. A "mark all messages as read" option would be nice. It has been a few months now, but I thought I'd mention it as it is starting to bother me having one unread etched message permanently on my account to remind me of what happened every time I open the GOG Galaxy client...
Posted June 04, 2016
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flaviossa: For some reason my galaxy client is not saving my preferences anymore after the last build (1.1.10) . I change the preferences (Like start the client in my library instead of the shop), click "ok" and save. If i close galaxy and open again, all my changes are lost and i have to configure it again?

- I allways start galaxy with admin rights.
- Galaxy is installed out the windows protected area. E:\games\GOG

Any hints to make galaxy persist my preferences change?
Thanks.
Copy-paste a few posts above:

Make sure you have permissions to modify HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\GalaxyClient\settings registry key..
Post edited June 04, 2016 by mike_cesara
Posted June 05, 2016
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mike_cesara: Copy-paste a few posts above:

Make sure you have permissions to modify HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\GalaxyClient\settings registry key..
avatar
mike_cesara:
Thank you! I must say that i never needed to do this before. I´m logged as an admin user and i run Galaxy with admin rights. As always as before and never got this error with galaxy. The fact that there is another user with the same issue makes me wonder that there is another thing colaborating to this new situation.

Anyway, regedit it and corrected the values by hand. Created a reg package that i can use anytime Galaxy looses it´s configuration again.

Thanks again for your help!
Posted June 05, 2016
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flaviossa: Copy-paste a few posts above:

Thank you! I must say that i never needed to do this before. I´m logged as an admin user and i run Galaxy with admin rights. As always as before and never got this error with galaxy. The fact that there is another user with the same issue makes me wonder that there is another thing colaborating to this new situation.

Anyway, regedit it and corrected the values by hand. Created a reg package that i can use anytime Galaxy looses it´s configuration again.

Thanks again for your help!
A windows update perhaps?
You're very welcome, glad to be of help : )
Posted June 05, 2016
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Denezan: No pause button so you can pause mid download
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JMich: There is a pause button. Click on the arrow in the queue on the bottom left, click "Pause All".

avatar
Denezan: no limiter
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JMich: The limiter is a bit harder to find, since you need to modify the registry. I think there was a post here about how to do that, let me look for it.
Edit: Here it is.
Again I shall wait until it is fully working. My other problems include slow responses to my actions. I have to wait I dont know how long for it it react to what I have clicked, which means clicking this arrow you speak of to pause all is hard to do when the ui barely responds. It should be in full view on the download page, not on one you cannot see or access without having issues. Also the limiter should be already a part of the downloader, not having to mess about with registry entries to fix it. As it stands, I wont use it anymore until it is out of beta and is fully functional.
Posted June 05, 2016
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Michael1957: What good are settings, if you set it to open in the library and it always starts in the store.

I have no problem with the store, but when you offer the settings option to start with the library, I want to have it open in the library if I selected it.
If you want it to open in the store, don't offer something else.
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mike_cesara: Make sure you have permissions to modify HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\GalaxyClient\settings registry key..
Thanks for the help!
It works, partly. When I switched on administrator mode, it did work on one PC. It did not work on a second PC.

And I'm a bit puzzled. Why is it going to accept some other changes in the settings, but won't like to work on this setting?

PS I changed the registry. I restarted the PC. The registry still is changed to the new value "Library". Nevertheless, if I start GOG-client and check the settings: it's still "Store". - It keeps ignoring it.
All 3 PCs run Win 7 with latest updates. I'm not a newbie with programming or Windows, but I have no clue.
Post edited June 05, 2016 by Michael1957
Posted June 05, 2016
Hi! Is there any correction for the following issue:
When we have a second page of games in the library, if we go to the second page, it don´t inform the "installed" label. Only in the first page that it appears. I have installed games in the second page, but i have to enter in the game details to see if it´s installed or not. In the first page it doesn´t happen this issue.

Thanks!
Posted June 05, 2016
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mike_cesara: Make sure you have permissions to modify HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\GalaxyClient\settings registry key..
avatar
Michael1957: Thanks for the help!
It works, partly. When I switched on administrator mode, it did work on one PC. It did not work on a second PC.

And I'm a bit puzzled. Why is it going to accept some other changes in the settings, but won't like to work on this setting?

PS I changed the registry. I restarted the PC. The registry still is changed to the new value "Library". Nevertheless, if I start GOG-client and check the settings: it's still "Store". - It keeps ignoring it.
All 3 PCs run Win 7 with latest updates. I'm not a newbie with programming or Windows, but I have no clue.
There are two registry keys you need permission to modify:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\
HKEY_CURRENT_USER\SOFTWARE\GOG.com\
I am not sure what is the problem to be honest. I am not using windows anymore but still have my win7 installed, with updates turned off for about a year and Galaxy works without any problems there, even latest build.. I'd suspect some windows update if everything worked for you before..
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flaviossa: Hi! Is there any correction for the following issue:
When we have a second page of games in the library, if we go to the second page, it don´t inform the "installed" label. Only in the first page that it appears. I have installed games in the second page, but i have to enter in the game details to see if it´s installed or not. In the first page it doesn´t happen this issue.

Thanks!
Sometimes shows installed games on other than first page but most of time doesn't : D
I believe it was reported long time ago at mantis..
Post edited June 05, 2016 by mike_cesara
Posted June 05, 2016
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TomaszGOG: If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.
Done - http://mantis.gog.com/view.php?id=4152

I installed Windows 8.1 directly, I didn't not update from 8.0 - but the Galaxy client is telling me I need to run the 8.0-to-8.1 April 2014 update (Windows8.1-KB2919355?)

Just for kicks I ran the above update and predictably is failed as it doesn't apply to my system.

-------------------------------------------------------------------------------------------------------------- -----------------------

Just an update to my post above, as the galaxy client keeps insisting on trying to update on loading I thought I would have have another go.

I have Windows Firewall Control installed, so know when programs try to access the net etc, but despite allowing the updater to access the net it did its usual fail.

So I disabled the firewall entirely and went and made my self a coffee, during this time the updater had tried and succeeded in updating the client.

But now I am at the stage where I am getting the following error as detailed in the 3rd post of this thread -

"the missing api-ms-crt dlls"

So using info from the following thread I managed to uninstall and reinstall VS_2015_x64 -

- http://stackoverflow.com/questions/31536606/while-installing-vc-redist-x64-exe-getting-error-failed-to-configure-per-machi

but am still getting the missing dll error.
Post edited June 05, 2016 by b1k3rdude
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)