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high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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Taro94: GOG Galaxy version 1.1.9.31? Has 1.1.9 been released? :o My client is still 1.1.8.
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JudasIscariot: That's for those who have previews turned on :)
Actually, we had to release the 1.1.9 updater a bit earlier than expected due to technical difficulties. The rest of 1.1.9 is coming up shortly :) It's not on preview.

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RavenholmDX: How to Increase or Limit GOG Galaxy Download Speeds
(...)
Oh dear! :) You did some good digging there - but maybe we could fix it so that you don't need to do that. What values did you set in the registry entries? downloadSpeedLimit is not used at all, but what downloadThreadsCount are you comfortable with?

Liosan
Post edited April 21, 2016 by Liosan
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Liosan: Oh dear! :) You did some good digging there - but maybe we could fix it so that you don't need to do that. What values did you set in the registry entries? downloadSpeedLimit is not used at all, but what downloadThreadsCount are you comfortable with?
Suggestion, which you'll probably have a good reason to not implement: How about keeping the slider as is (1-10) but adding a text box that one could set a higher number, if so desired? Should be under an advanced tab imho, or at least behind a "I know what I'm doing" check.
A nice thing to have would be clicking on the friends symbol opens the chat in Galaxy's main windows instead of opening the friendslist. For ingame overlay having single chat windows for each friend is ok but i really dislike having multiple windows for one application if it is for small stuff like chatting.
Especially since Galaxy has no tab support for the chat window, each contact get its own one when chatting.
Post edited April 21, 2016 by Loose_Control
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Minmataro: Any ETA on cloud saves or if its in the cards at all? Honestly having to take my saves from PC to PC (I have three pcs in my home) with a thumb drive is super inconvenient.
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Kalopsia101: How do you manually back up saves?
i keep track of my saves and whenever i play a game i copy that save file to my thumb drive. If i go to another machine i bring the thumb drive and put that save file into my gog game folder.

Its a massive hassle.
Post edited April 21, 2016 by Minmataro
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JudasIscariot: That's for those who have previews turned on :)
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Liosan: Actually, we had to release the 1.1.9 updater a bit earlier than expected due to technical difficulties. The rest of 1.1.9 is coming up shortly :) It's not on preview.

Liosan
Sorry but this doesn't give me a workaround for get it working...
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Liosan: Actually, we had to release the 1.1.9 updater a bit earlier than expected due to technical difficulties. The rest of 1.1.9 is coming up shortly :) It's not on preview.

Liosan
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Serwadion: Sorry but this doesn't give me a workaround for get it working...
Duh, stupid me. Sorry :)

You're launching Galaxy from a desktop shortcut and it says it can't launch? Because the log you posted is an updater log - you're not supposed to launch it directly, only the client application.

Liosan
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Serwadion: Sorry but this doesn't give me a workaround for get it working...
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Liosan: Duh, stupid me. Sorry :)

You're launching Galaxy from a desktop shortcut and it says it can't launch? Because the log you posted is an updater log - you're not supposed to launch it directly, only the client application.

Liosan
That's was true, but now I've tried also using directly the executable file (GalaxyUpdater.exe) from the original directory, but nothing has changed, neither using it with Administrator priviliegies.

This is the new log (identical to the other):

2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Log started. Application version: 1.1.9.31 (2016-04-12 10:39).
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Arguments:
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Updater strategy resolved 'Prefetch' update strategy to perform.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Performing a prefetch process with commandline options ''.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Pre-fetch is starting...
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Downloaded JSON https: cfg.gog.com desktop-galaxy-client config.json
2016-04-22 14:03:34 [galaxy_updater][Error][tid:0]: A problem occured while updating. Showing error message to the user.
2016-04-22 14:03:36 [galaxy_updater][Information][tid:0]: GalaxyUpdater exited (prefetch), return code -16: Not enough parameters has been passed to Updater.

p.s. I deleted the "/" character because the forum doesn't allow me to insert link
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Liosan: Duh, stupid me. Sorry :)

You're launching Galaxy from a desktop shortcut and it says it can't launch? Because the log you posted is an updater log - you're not supposed to launch it directly, only the client application.

Liosan
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Serwadion: That's was true, but now I've tried also using directly the executable file (GalaxyUpdater.exe) from the original directory, but nothing has changed, neither using it with Administrator priviliegies.

This is the new log (identical to the other):

2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Log started. Application version: 1.1.9.31 (2016-04-12 10:39).
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Arguments:
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Updater strategy resolved 'Prefetch' update strategy to perform.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Performing a prefetch process with commandline options ''.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Pre-fetch is starting...
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Downloaded JSON https: cfg.gog.com desktop-galaxy-client config.json
2016-04-22 14:03:34 [galaxy_updater][Error][tid:0]: A problem occured while updating. Showing error message to the user.
2016-04-22 14:03:36 [galaxy_updater][Information][tid:0]: GalaxyUpdater exited (prefetch), return code -16: Not enough parameters has been passed to Updater.

p.s. I deleted the "/" character because the forum doesn't allow me to insert link
What Liosan is saying that you cannot launch the Updater directly but should launch Galaxyclient.exe which the "GoG" shortcut normally starts. There is no Galaxy Version past 1.1.8 yet, so no update needed. Only the updater has version 1.1.9
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Liosan: Actually, we had to release the 1.1.9 updater a bit earlier than expected due to technical difficulties. The rest of 1.1.9 is coming up shortly :) It's not on preview.
Stop teasing me. :P

I guess not before the weekend though. xD
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Serwadion: That's was true, but now I've tried also using directly the executable file (GalaxyUpdater.exe) from the original directory, but nothing has changed, neither using it with Administrator priviliegies.

This is the new log (identical to the other):

2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Log started. Application version: 1.1.9.31 (2016-04-12 10:39).
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2016-04-22 14:03:33 [galaxy_updater][Information][tid:0]: Arguments:
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Updater strategy resolved 'Prefetch' update strategy to perform.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Performing a prefetch process with commandline options ''.
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Pre-fetch is starting...
2016-04-22 14:03:34 [galaxy_updater][Information][tid:0]: Downloaded JSON https: cfg.gog.com desktop-galaxy-client config.json
2016-04-22 14:03:34 [galaxy_updater][Error][tid:0]: A problem occured while updating. Showing error message to the user.
2016-04-22 14:03:36 [galaxy_updater][Information][tid:0]: GalaxyUpdater exited (prefetch), return code -16: Not enough parameters has been passed to Updater.

p.s. I deleted the "/" character because the forum doesn't allow me to insert link
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hohiro: What Liosan is saying that you cannot launch the Updater directly but should launch Galaxyclient.exe which the "GoG" shortcut normally starts. There is no Galaxy Version past 1.1.8 yet, so no update needed. Only the updater has version 1.1.9
Yep, found the problem: I created a shortcut on windows bar, adding it from opened galaxy updater that created a link on the updater and not the client.

I misunderstood what Liosan wrote before and so I tried relaunching yet the updater, instead of the client....

Thank you both for the help and sorry for my clumsy mistake.
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Venom: !!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
None of these solutions work for me. I had a perfectly good working version of Gog Galaxy before updating. Now the new version won't even install because it requires old dlls.

Why not make older versions available so that people can roll back and still be able to use the client?
That was weird, Galaxy only saw part of my library. I guess it works properly after a restart. O_o
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omega64: That was weird, Galaxy only saw part of my library. I guess it works properly after a restart. O_o
Should this happen again, double click on the "Library" link to refresh it.
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omega64: That was weird, Galaxy only saw part of my library. I guess it works properly after a restart. O_o
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JMich: Should this happen again, double click on the "Library" link to refresh it.
I tried, it didn't work. It was really weird.