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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
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Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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skeletonbow: I don't think they've ever stated it for sure either way, but I got the impression that they wanted Galaxy in a consumable state before The Witcher 3 launched so that they could cross market both with each other. If true, that was definitely a good idea and a good opportunity that was hard to pass up. But I also got the impression that Galaxy wasn't quite ready either once it all happened, so of course there would be problems from that. Still, I can't fault them for taking the chance as they don't have a huge game launch like that too often.
That's a given really. Sure this helped get the word about Galaxy out there, but it's not doubt some people walked away with a negative impression because of how unfinished Galaxy was. All in all though I felt the Witcher 3 was smooth enough for the mass majority. The real show off of Galaxy though will be much more meaningful when Cyberpunk 2077 launches.

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skeletonbow: In the past, the client was frequently updated but introduced just as many or more bugs than it fixed, and some of those were deleting people's games or even deleting their hard drives apparently (according to feedback in this thread early on). Several people suggested (myself included) that we'd rather see focus put on stability with client releases less often than on more often releases that could delete your hard drive for example, and it seems that they took this seriously and changed their release engineering strategy for the better IMHO. The consequence is that they probably wont release major changes until they've had more time to get fleshed out internally and hopefully some strong internal QA first. I see that as a positive personally, but the side effect is that we will see public releases far less often.
Eh I've been here since alpha too, and I felt in my experience each update mostly made Galaxy more stable even if it did introduce some new bugs. They also have the preview updates feature. which they also haven't been using other than for 1 big update. To have more stable updates they should make use of this more, push out updates for us to test and provide feedback on and then roll those into a large update after weeks or months of preview testing.

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skeletonbow: We can't really have it both ways though, we either get more frequent releases that have more bugs and problems, or we get less frequent releases that have been more polished. Judging from the reactions of many average joe gamers out there, people just expect things to work and be stable even if it is a beta, and it's widely pushed at everyone on the website so I think they have some responsibility to only release when they have more confidence over the quality of the release and hit certain milestones now, otherwise consistent buggy releases that potentially destroy customer data will end up jeopardizing the success of the whole project.
They can still push out less stable updates to the preview users more often as I said above, this would lead to a more stable experience for live patches... though I realize the reason we haven't seem much lately is to the backend changes which is a big task. I'm just not sure if leaving Galaxy in it's current state why taking months to do this was the best idea as far as user impressions go.

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skeletonbow: Steam has been around for 12-13 years and in that time Valve has had ample time to refine their processes and build strong infrastructure around it. GOG is new to the game in that respect so it'll take them a number of years to be able to churn out code faster, more frequent releases and avoid quality problems. People's opinions vary greatly, and they can't play a tug of war between what people want which is in mutual opposition however. They need to find their own center, know their own goals and motivations and then set out to achieve that in the best way possible for their business whether or not any given customer understands the underlying reasons for individual decisions.
That's not really relevant, even though I agree with you. GOG is in competition with Steam, and people coming from Steam to GOG are going to expect an quick evolving service. Which is GOG is much slower at right now, even Origin, Uplay, and MS with the Xbox app is quicker. So even if the customer doesn't understand the underlying reason, GOG still has to cater to them or they might drive them away from GOG.

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skeletonbow: Additionally, we all like to get information on updates and various decisions and whenever they can do that it is great, but sometimes it is best to not give out too much information and explain things too much too because that can backfire and get used against you also. This is why so many game companies develop their software almost completely in secrecy and never say anything publicly. Public comments can breed speculation and tend to bring only more questions from people. It's a fine balancing act how to manage both software development, release engineering, QA, and public relations. GOG has made some blunders with this over time, but none that are unforgivable IMHO. I think they're constantly improving in just about every way over time, both from their own trial and error, and from various community feedback, but some of the feedback is contradictory too and it's up to them to figure out where the balance is between everything.
This is true. But lack of information also can backfire against you since users can move on to a competing service or completely trash your product for not improving fast enough. GOG needs to find a balance, and a quick yea were still here working on this every so often goes a long away over weeks or months of silence, even if the information doesn't give us very much.

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skeletonbow: Hopefully they can get all of the heavy lifting done before too long, and are able to provide some smaller incremental updates more often that are low impact and well tested though. Implementing major features piecemeal and putting it out there is a recipe for disaster IMHO until it's baked in the oven long enough though.
Hopefully. As I said once the backend is done, I hope they make better use of the preview feature and are quicker in getting updates out to testers even if they are less stable and even if it's just bug fixes so we can actually make Galaxy better without effecting users who don't understand there using a beta even more.
Post edited January 27, 2016 by BKGaming
This might be a dumb question, but does Galaxy have an IP address? I use filtering software and it won't let Galaxy connect, but it has a place to add an IP in a white list.
I don't think Galaxy taking forever to be a finished release is a big deal really. My guess would be a lot of users really don't care, particularly when you consider that those who prefer games without DRM would also often tend to prefer not dealing with a client either.

I thought it would be nifty myself at one point and figure eventually it may still be but I've given up on it personally and just use GOG the way I always have. I download direct via HTTP. I have zero problems with this, get high speed trouble-free downloads and that's always worked just fine for me.

It's a nice change of pace to just fire up a game directly and have it launch without the delay of loading any other software. I think for some people (maybe many) this is seen as a big plus versus Steam and various other outlets - no client at all.
Post edited January 28, 2016 by dirtyharry50
Could the client get normal back/forward button mouse support.

Can we get a "classic mode" like steam for the client too, I'm sure more people than I don't really care for the android phone like UI.

Being a classic gamer, I use my desktop exclusively for GOG so being able to navigate with a desktop easily is definitely something I would want.
When is the next update for Galaxy, coming out?
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monkeydelarge: When is the next update for Galaxy, coming out?
it's taking ages.
I expected the main features to be completed by 2015 but the development is so slow :(
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monkeydelarge: When is the next update for Galaxy, coming out?
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lefantome89: it's taking ages.
I expected the main features to be completed by 2015 but the development is so slow :(
It really is, it's really weird that they're using it for advertising when it's not even finished though.
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lefantome89: it's taking ages.
I expected the main features to be completed by 2015 but the development is so slow :(
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omega64: It really is, it's really weird that they're using it for advertising when it's not even finished though.
Maybe it was the first step towards their "In Development" program. A pilot run to see how users would react to software released while still under (heavy) development.

In retrospect, of course.
Post edited January 28, 2016 by Pseudoman
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Nexus6: Could the client get normal back/forward button mouse support.
Indeed, the Galaxy client is basically a highly specialized web browser but does not seem to currently have most of the keyboard/mouse shortcuts that people are used to which are standardized across most web browsers. Hopefully they add all of the standard keyboard shortcuts for navigation (ALT-ARROW, all cursor keys, zoom, etc.) in a future build. I find myself using the shortcuts I use in Firefox/Chrome and not working almost every minute in the client. :) I figured they probably just never got around to adding all the accelerators yet, but it might be worthy to itemize them and file requests in Mantis actually.
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exosquadron: Gave this a shot and... it just started downloading the game from scratch. :/

Not a huge problem, as I can just play the games without Galaxy. But it's rather odd.
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TomaszGOG:
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BKGaming: It most likely isn't, there is bug with the import feature that list the entire game being downloaded when only a small part of it is. If you wait, you should notice the game install pretty fast. If you look at the !Downloads folder you can check the size of what is actually downloading. Typically this should be no more than a couple of MB. Though some games seem to be weird and want to download a few hundred or even a GB or more.
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TomaszGOG: As BKGaming stated, Client won't download the same files over, if You've got the newest version of the game installed. The additional download happens if You've got version installed (Say You have Witcher 3 1.09 installed and you import it to Galaxy. Galaxy will import the game and synchronize with latest version available, that's when download happens (because patching, duh). If You've already had newest version installed, the Client, even though initially showing in queue 0/35GB downloaded, should progress through installation very very quickly, with downloading next to nothing) Hope that clears it out.
Just an update: gave it another try and all went fine. Just needed to DL about 50mb :) thanks for your guys help!
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exosquadron: Gave this a shot and... it just started downloading the game from scratch. :/

Not a huge problem, as I can just play the games without Galaxy. But it's rather odd.
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TomaszGOG:
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BKGaming: It most likely isn't, there is bug with the import feature that list the entire game being downloaded when only a small part of it is. If you wait, you should notice the game install pretty fast. If you look at the !Downloads folder you can check the size of what is actually downloading. Typically this should be no more than a couple of MB. Though some games seem to be weird and want to download a few hundred or even a GB or more.
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TomaszGOG: As BKGaming stated, Client won't download the same files over, if You've got the newest version of the game installed. The additional download happens if You've got version installed (Say You have Witcher 3 1.09 installed and you import it to Galaxy. Galaxy will import the game and synchronize with latest version available, that's when download happens (because patching, duh). If You've already had newest version installed, the Client, even though initially showing in queue 0/35GB downloaded, should progress through installation very very quickly, with downloading next to nothing) Hope that clears it out.
I wouldn't go that far though, Galaxy does indeed seem to re-download the same files over in some cases. I've tested this a lot, by moving my updated Galaxy compatible game folder from one PC to another and importing them. While most only had like a less than 10 MB update some wanted hundreds or even a GB or more. These games were already updated completely via Galaxy and Galaxy compatible.
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BKGaming: That's a given really. Sure this helped get the word about Galaxy out there, but it's not doubt some people walked away with a negative impression because of how unfinished Galaxy was. All in all though I felt the Witcher 3 was smooth enough for the mass majority. The real show off of Galaxy though will be much more meaningful when Cyberpunk 2077 launches.
Yeah, Galaxy should be in a much more evolved state by the time Cyberpunk 2077 comes out. That probably wont be until late 2017 I'm guessing though so that's a lot of time for them to pound out code.

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BKGaming: That's not really relevant, even though I agree with you. GOG is in competition with Steam, and people coming from Steam to GOG are going to expect an quick evolving service. Which is GOG is much slower at right now, even Origin, Uplay, and MS with the Xbox app is quicker. So even if the customer doesn't understand the underlying reason, GOG still has to cater to them or they might drive them away from GOG.
Either way, they're going to evolve it in the best manner that they can with the resources they have available and they're starting an entirely new platform not just tweaking new features into an already deployed finished product like all of the other services you mentioned. They may grow more slowly without a fully finished product but they're still growing nonetheless. There's no doubt that some people will come here and try Galaxy and find it not to their expectations now and then leave. That just comes with the territory. The only way to minimize that is to not put anything out there at all publicly until you have a fully functional product in-house that is highly polished and designed to meet the majority of users needs as perceived by careful examination of competing services and user studies. The question is would GOG have more people coming here if they held off from any form of public release at all until they had such a finished product, or do they gain more customers now with a partially implemented developmental product? I don't know the answer to that personally, but I get the impression that the release of Galaxy and of The Witcher 3 brought massive waves of more customers to the store than if they hadn't had Galaxy available despite the fact that the unfinished state of Galaxy might scare some away. It only scares away a fraction of the people who actually came in the first place afterall. :)

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BKGaming: This is true. But lack of information also can backfire against you since users can move on to a competing service or completely trash your product for not improving fast enough. GOG needs to find a balance, and a quick yea were still here working on this every so often goes a long away over weeks or months of silence, even if the information doesn't give us very much.

Hopefully. As I said once the backend is done, I hope they make better use of the preview feature and are quicker in getting updates out to testers even if they are less stable and even if it's just bug fixes so we can actually make Galaxy better without effecting users who don't understand there using a beta even more.
This is of course true, and I think that's something they're trying to learn from. I think their current release strategy is reflective of that too, and while it remains to be seen, with the little we do know, I think their current engineering and release strategy is better for them and for the finished product even if it leaves some of us in deep anticipation and wanting more and wanting it sooner. I prefer quality over quantity, as well as quality over "gimme it now!".

There are so many software and hardware products on the market that are rushed out to make money and are unstable unreliable crap because of lack of focus on quality out there that I sometimes find it depressing. The entire phenomenon known as the "Internet of Things" or as I like to call it - the "Internet of Shit" is a primary example. A large number of the Early Access games on Steam are done in this manner IMHO too. I'm much more patient to do without in the short term and would rather wait a much longer time for just about anything if it means a lot more thought is put into it and the result is superior in the long term. I realize not everyone has that level of patience though either, and so everyone will have different reactions to any given approach taken.

The only real problem GOG faces is if all of the feedback or the overwhelming majority of feedback they receive from customers is all good/awesome and everyone loves it. That would mean that they're failing miserably and almost nobody is using it or cares about it. Any truly great things that are embraced by the unwashed masses will be loved by many and hated by just as many, because that's how people are. It's the hate and anger and frustration that one sees in addition to the love and joy which shows that a product truly can succeed. :)
Galaxy just updated without a change in version number.

I'm kinda curious about those changes. Are they still about Witcher 3?
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POLE7645: Galaxy just updated without a change in version number.

I'm kinda curious about those changes. Are they still about Witcher 3?
Hard to say, GOG stopped providing a changelog for Galaxy and also stopped increasing the version number many many months ago so there's no way to know what each update has done anymore. Not sure why they stopped providing the changelog etc. but hopefully they start providing one again in the future some time because it's useful for many reasons.
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POLE7645: Galaxy just updated without a change in version number.

I'm kinda curious about those changes. Are they still about Witcher 3?
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skeletonbow: Hard to say, GOG stopped providing a changelog for Galaxy and also stopped increasing the version number many many months ago so there's no way to know what each update has done anymore. Not sure why they stopped providing the changelog etc. but hopefully they start providing one again in the future some time because it's useful for many reasons.
That was explained here:

http://www.gog.com/forum/general/gog_galaxy_beta_2/post3203/?staff=yes