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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted September 04, 2015
Is there a way to install a patch from the "Game Backup Copy" section and get GOG Galaxy to recognize the game install as the newer patched version without causing an additional game update?

I have tried this with Witcher 3 and Pillars of Eternity, for each game the patch installs fine but the GOG Galaxy updater still insists on installing multi-gigabyte updates afterward.

Specifically for updating Pillars of Eternity from version 2.0 to 2.01 "Install Updates" was set to Manual and "Rollback to Version" was set to 2.01. Starting the game verified that the newest version of the game was installed beforehand.

I used verify/repair to check the game version and this caused an update (4.1 GB).
Restarting GOG Galaxy also sets off an update (4.1 GB). Stopping this update resets the "rollback to version" to 2.0.
Setting "Install Updates" to Automatically starts an update (4.1 GB).
Posted September 04, 2015
Other question: If I add some files to the install directory manually (for example the user made language patch for Pillars of Eternity) and I verify the current installation with Galaxy, then these files are removed again? Or Galaxy keep unknown files in the file structure?
Post edited September 04, 2015 by Lebostein
Posted September 04, 2015
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toxicTom: Seems like game time tracking does not work for The Witcher 3 anymore. I'm stuck at 178h 28m, should be ~200h. I don't know of that's a problem with Galaxy (1.1.1.) or the game 1.08.3 - one of the Witcher patches gave me the "Passed the Trial" achievement, although I've never finished the game.
Game time tracking works for me. perhaps you exceeded maximum ; ) A few months ago Unreal and Stalker stuck for me at 23h.
Posted September 04, 2015
I have the latest GOG Galaxy. I tried to install the game from dowloaded files by importing the folder where the game files for Witcher 3 are and it still goes on to download 34GB of files! What the hell??? I have downloaded ALL files for the game (in 7 parts) including the patch (in 2 parts). This Galaxy is so rough that it deserves to be called Beta! I am just amazed that I went ahead and installed it! It just is not ready for general use yet! I had a lot of trouble finding how to adjust settings and many are just greyed out. I am going to delete it and wait another year before trying it out again! Maybe some people are happy with it but , honestly, it is just not near enough as good as Steam client!
PS: It downloads somewhere on my pc without telling me where or giving me a chance to choose where to download the files!!! That is just not on!
Post edited September 04, 2015 by mad2gamer
Posted September 04, 2015
avatar
7PCGamer: When I click on install in Galaxy will it install the game or download the installer. I would be using a different PC for playing, not connected to the internet.
It will install the game, if you need installers please use the "MORE->GET BACKUP & EXTRAS" option
Posted September 04, 2015
avatar
Lebostein: Other question: If I add some files to the install directory manually (for example the user made language patch for Pillars of Eternity) and I verify the current installation with Galaxy, then these files are removed again? Or Galaxy keep unknown files in the file structure?
Galaxy does not delete unknown files. But if any files are changed, then galaxy will overwrite them.

Liosan
Posted September 04, 2015
avatar
mad2gamer: I have the latest GOG Galaxy. I tried to install the game from dowloaded files by importing the folder where the game files for Witcher 3 are and it still goes on to download 34GB of files! What the hell??? I have downloaded ALL files for the game (in 7 parts) including the patch (in 2 parts). This Galaxy is so rough that it deserves to be called Beta! I am just amazed that I went ahead and installed it! It just is not ready for general use yet! I had a lot of trouble finding how to adjust settings and many are just greyed out. I am going to delete it and wait another year before trying it out again! Maybe some people are happy with it but , honestly, it is just not near enough as good as Steam client!
PS: It downloads somewhere on my pc without telling me where or giving me a chance to choose where to download the files!!! That is just not on!
Are you trying to import installer backup files? Not going to work. Install The Witcher 3 manually and then import folder with installed game, that's what this function is for.
Downloads games to, that's the place where Galaxy downloads game files before installing them.
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werdberd: Any help would be appreciated.
Have you tried starting Galaxy with administrator rights?
Or removing them from launcher.exe file..
Attachments:
settings_1_1_1.png (16 Kb)
Post edited September 04, 2015 by mike_cesara
Posted September 04, 2015

Are you trying to import installer backup files? Not going to work. Install The Witcher 3 manually and then import folder with installed game, that's what this function is for.
Downloads games to, that's the place where Galaxy downloads game files before installing them.
Thank you mike_cesara for your reply.
Yeah, I figured it out that I cannot import the folder where the installer files were...Had to manually install the game inside the Galaxy/Games folder.
The little cogg wheel at the left bottom is not a usual place where you look for a setting button!!!
I want galaxy to be as good if not even better than Steam client but it just is not very friendly and not a finished product...The user interface could do with an overhaul!
Post edited September 04, 2015 by mad2gamer
Posted September 04, 2015
avatar
mike_cesara: Have you tried starting Galaxy with administrator rights?
Or removing them from launcher.exe file..
I haven't tried starting Galaxy with administrator rights, but even if that will work it seems like the real problem is with the Galaxy client. From the log entries I copied, it looks as if Galaxy is trying to elevate privileges and failing to do so for some reason. Launcher.exe run from the Windows shortcut brings up a UAC prompt just fine and after that the game runs as expected.

Regarding your second suggestion, I must confess I have no idea how to remove the need for administrator rights from a file. At any rate, thank you for your reply.
Posted September 04, 2015
avatar
mike_cesara: Have you tried starting Galaxy with administrator rights?
Or removing them from launcher.exe file..
avatar
werdberd: Regarding your second suggestion, I must confess I have no idea how to remove the need for administrator rights from a file. At any rate, thank you for your reply.
Right click on launcher.exe, Properties -> Privilege Level and uncheck Run this program as administrator.
Posted September 04, 2015
Did anyone else's Galaxy suddenly, out of nowhere, roll back? I had it updated to 1.1.1 for a while now. A few minutes ago I started the app and it went through an update (looked like there were two of those, one worth around 38 MB, and the next one slightly over 58 MB). When done "updating", Galaxy was suddenly version 1.0.7. Settings for preview updates and for creating game icons on install weren't ticked at that point, though they were before the update.

I closed Galaxy and restarted it two more times, the second time triggering an update to 1.1.1 again. Weird :D
Posted September 04, 2015

Are you trying to import installer backup files? Not going to work. Install The Witcher 3 manually and then import folder with installed game, that's what this function is for.
Downloads games to, that's the place where Galaxy downloads game files before installing them.
avatar
mad2gamer: Thank you mike_cesara for your reply.
Yeah, I figured it out that I cannot import the folder where the installer files were...Had to manually install the game inside the Galaxy/Games folder.
The little cogg wheel at the left bottom is not a usual place where you look for a setting button!!!
I want galaxy to be as good if not even better than Steam client but it just is not very friendly and not a finished product...The user interface could do with an overhaul!
It seems like you've already found it, you wouldn't get preview updates otherwise ; ) Personally I don't have problems with pictograms, they're pretty common.
And I'm quite sure Galaxy will get its personal drop-down top menu with settings, release news and some other useful things soon.
Post edited September 04, 2015 by mike_cesara
Posted September 04, 2015
avatar
DrRoxo: Did anyone else's Galaxy suddenly, out of nowhere, roll back? I had it updated to 1.1.1 for a while now. A few minutes ago I started the app and it went through an update (looked like there were two of those, one worth around 38 MB, and the next one slightly over 58 MB). When done "updating", Galaxy was suddenly version 1.0.7. Settings for preview updates and for creating game icons on install weren't ticked at that point, though they were before the update.

I closed Galaxy and restarted it two more times, the second time triggering an update to 1.1.1 again. Weird :D
My Galaxy still shows as version 1.0.7.2023. Restarted it once, no change! it cannot even update itself or stay updated... :(
I have most of game settings greyed out. All DLC and extras greyed out! Galaxy auto loaded 7.6GB of ``updates`` when I already have only 1 game installed with all its patches! It does not give me confidence using it...
Post edited September 04, 2015 by mad2gamer
Posted September 04, 2015
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mad2gamer: It does not give me confidence using it...
I hear ya. Just a reminder, this *is* still just a beta, where thing can and will go wrong. Version 1.1.1 is currently a preview build, and as such possibly even less stable than 1.0.7. Nothing wrong with that, that's why betas were created :)

Due to the problems you're having, I'd suggest you forget about Galaxy for a bit, and come back once it's further updated, or possibly once it exits beta.
Post edited September 04, 2015 by DrRoxo
Posted September 04, 2015
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mad2gamer: It does not give me confidence using it...
avatar
DrRoxo: I hear ya. Just a reminder, this *is* still just a beta, where thing can and will go wrong. Version 1.1.1 is currently a preview build, and as such possibly even less stable than 1.0.7. Nothing wrong with that, that's why betas were created :)

Due to the problems you're having, I'd suggest you forget about Galaxy for a bit, and come back once it's further updated, or possibly once it exits beta.
You are right! I have 1 game installed so far on Galaxy: Witcher 3 and the game will not start! I have tried restarting Galaxy, restarting my pc, verifying/repairing the game files and it just will not start! I have no choice but to uninstall the Galaxy and re-install the game without it. btw, witcher 3 worked fine before without galaxy...
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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