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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 20, 2015
Hello, Support

So I tried to play The Witcher 3 since there is a new patch.
But as my Galaxy Client starts on PC Startup it instantly crashes and I can't use it, I tried reinstalling the client but it hasn't changed anything, I hope the support could help me with this because I would like to use the Client.

Thanks.

PS: I know I can download the patch from the GoG website and play the game from there but I wanted to use the Client.
Posted July 20, 2015
avatar
Fomalhaut30: Please forgive me if this has been asked and answered, but I have a question.

I've got The Witcher 1 installed from the files on the site and the version numbers match. When I go to import the folder into Galaxy, it tries to redownload the entire 13gb worth of files. I'm on a very slow connection, so the idea that I have to redownload that amount (plus the 22gb for Witcher 2 and however big W3 is when I finally get it installed off of the discs) is not settling very well with me. Is this working as intended or is there some way around having to get the entire game again?

It's been doing this with other games that are also up to date already as well.
If you're on a slow connection, I'd strongly recommend downloading the game installers/patches/extras manually either through Galaxy, GOG Downloader or the website directly instead of installing via Galaxy, as Galaxy currently downloads the expanded archive of the game already installed without any compression and that uses significantly more bandwidth than the compressed archives do, and it can also re-download things under certain circumstances. If you are bandwidth strapped it can really use up your bandwidth. It's best to download manually, install and import into Galaxy instead for now until they're able to implement compression on the server side and delta updating at which point Galaxy installs and updates should be much more optimized and save bandwidth.

Hope this helps.
Posted July 20, 2015
avatar
Fomalhaut30: Please forgive me if this has been asked and answered, but I have a question.

I've got The Witcher 1 installed from the files on the site and the version numbers match. When I go to import the folder into Galaxy, it tries to redownload the entire 13gb worth of files. I'm on a very slow connection, so the idea that I have to redownload that amount (plus the 22gb for Witcher 2 and however big W3 is when I finally get it installed off of the discs) is not settling very well with me. Is this working as intended or is there some way around having to get the entire game again?

It's been doing this with other games that are also up to date already as well.
avatar
skeletonbow: If you're on a slow connection, I'd strongly recommend downloading the game installers/patches/extras manually either through Galaxy, GOG Downloader or the website directly instead of installing via Galaxy, as Galaxy currently downloads the expanded archive of the game already installed without any compression and that uses significantly more bandwidth than the compressed archives do, and it can also re-download things under certain circumstances. If you are bandwidth strapped it can really use up your bandwidth. It's best to download manually, install and import into Galaxy instead for now until they're able to implement compression on the server side and delta updating at which point Galaxy installs and updates should be much more optimized and save bandwidth.

Hope this helps.
While this is true, importing could save him much more as someone who is also on a limited connection. He already has the files and I imagine his issue is the folder name which is an easy fix for the Witcher 1 and Witcher 2. This should only make the Witcher 1/2 download a few hundred MB when importing in Galaxy vs the GB's to re-download via the site.
Post edited July 20, 2015 by BKGaming
Posted July 20, 2015
Suggestion to add dates to the stickied changelogs. For example,

GOG Galaxy 1.0.6.31: (Windows) (7-20-15)
Posted July 20, 2015
avatar
skeletonbow: If you're on a slow connection, I'd strongly recommend downloading the game installers/patches/extras manually either through Galaxy, GOG Downloader or the website directly instead of installing via Galaxy, as Galaxy currently downloads the expanded archive of the game already installed without any compression and that uses significantly more bandwidth than the compressed archives do, and it can also re-download things under certain circumstances. If you are bandwidth strapped it can really use up your bandwidth. It's best to download manually, install and import into Galaxy instead for now until they're able to implement compression on the server side and delta updating at which point Galaxy installs and updates should be much more optimized and save bandwidth.

Hope this helps.
avatar
BKGaming: While this is true, importing could save him much more as someone who is also on a limited connection. He already has the files and I imagine his issue is the folder name which is an easy fix for the Witcher 1 and Witcher 2. This should only make the Witcher 1/2 download a few hundred MB when importing in Galaxy vs the GB's to re-download via the site.
The games are installed in the default named directory, except for the fact that I changed which drive they are installed to. Otherwise, the names are as the installers set them up as. Witcher 1 is installed to /The Witcher Enhanced Edition Director's Cut and Witcher 2 is installed to /The Witcher 2 Enhanced Edition.

Galaxy is also currently in the middle of redownloading Wasteland 2, with Xenonauts on deck.

If it helps, the client also states that rather than Updating W1 & 2, it lists it as Installing W1 & 2. Witcher 1's manual installers match the version number of the ones on the site, but I was mistaken on 2's. W2's are slightly out of date, but since there is no patch file available to download manually, I'd have to redownload the entire game.
Posted July 20, 2015
well so far with this new update i still havent been able to unlock achievements on Witcher 3 u_u which sucks but not the end of the world, but this gave me some questions, since i didn't download the game through galaxy (did it from the site and download it in parts) is it possible for it to being the reason why i can't unlock them?
Posted July 21, 2015
avatar
Darkceo: well so far with this new update i still havent been able to unlock achievements on Witcher 3 u_u which sucks but not the end of the world, but this gave me some questions, since i didn't download the game through galaxy (did it from the site and download it in parts) is it possible for it to being the reason why i can't unlock them?
If you run game outside of the client then no wonder why you missing them, as Galaxy features are optional and enabled only when running from it's library/installed games list when game is imported here.
Posted July 21, 2015
avatar
Darkceo: well so far with this new update i still havent been able to unlock achievements on Witcher 3 u_u which sucks but not the end of the world, but this gave me some questions, since i didn't download the game through galaxy (did it from the site and download it in parts) is it possible for it to being the reason why i can't unlock them?
avatar
HenitoKisou: If you run game outside of the client then no wonder why you missing them, as Galaxy features are optional and enabled only when running from it's library/installed games list when game is imported here.
no i mean that i downloaded the game separately from gog.com but when i play i do use galaxy i just added the game to the library
Posted July 21, 2015
Then it's something with the game or saves, you could re-download the game from client, some people have smiliar problem as yours but no clear explanation for this.
Posted July 21, 2015
odd, but I couldn't auto update Galaxy. I uninstalled and re-downloaded Galaxy and that worked.
Posted July 21, 2015
Is there a way to tell galaxy to install from local content instead of hopping online, i have allready downloaded my library to a local hard drive ???
Posted July 21, 2015
Guys whats up with this. When you open Galaxy its white until you click on it. Its like it's not refreshing without any input inside what render system its using. I had that on Windows 10 blamed it but it turned out on Windows 8 machine too I don't remember seeing this before.
Posted July 21, 2015
avatar
James175: Suggestion to add dates to the stickied changelogs. For example,

GOG Galaxy 1.0.6.31: (Windows) (7-20-15)
Good idea, however I'd suggest the ISO 8601 International Date and Time Format as that is the universal international standard for encoding the date:

YYYY-MM-DD

http://www.iso.org/iso/home/standards/iso8601.htm


avatar
Darkceo: well so far with this new update i still havent been able to unlock achievements on Witcher 3 u_u which sucks but not the end of the world, but this gave me some questions, since i didn't download the game through galaxy (did it from the site and download it in parts) is it possible for it to being the reason why i can't unlock them?
avatar
HenitoKisou: If you run game outside of the client then no wonder why you missing them, as Galaxy features are optional and enabled only when running from it's library/installed games list when game is imported here.
This is incorrect information. You can launch The Witcher 3 without Galaxy client and achievements still work fine. I launch GOG Witcher 3 from the Steam client by having Steam launch witcher3.exe directly and achievements work just fine. There are bugs in the achievement system which causes some to not register but it has nothing to do with whether Galaxy client was used to launch the game.

The achievements will only get stored on GOG's servers when the client is connected, but that doesn't stop the games from setting achievements offline whether initiated by Galaxy client or some other method.
avatar
ohjay: Is there a way to tell galaxy to install from local content instead of hopping online, i have allready downloaded my library to a local hard drive ???
You can run your locally downloaded installers manually and then import the installed games into Galaxy as long as the game installers you have locally are up to date or at least are new enough that they've been made Galaxy-aware. If they are older backups 9+ months old then they may not import correctly. Galaxy will still attempt to synchronize the game with the current version stored on GOG's servers if/when it goes online though, which may end up re-downloading the entire game if a newer version is available than what your backup installer is so be aware of that. Galaxy can not directly install games from the manually downloaded installers however, you have to do that part yourself for now at least.

HTH
Post edited July 21, 2015 by skeletonbow
Posted July 21, 2015
Im getting tired of this client, it just keeps corrupting its downloads and keeps resetting its progress. For past 4 days it keeps trying to update witcher 3 to 1.07 downloads 7.6 fails to update and continues the whole process again.

At this moment i would just like to know if this issue can be fixed or not, if not let me know so i can get rid of this terrible client.

It doesnt help that my game is already patched to 1.07 manually via gog but the client keeps failing to recognise that game is already updated.
Post edited July 21, 2015 by zeypheruk
Posted July 21, 2015
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zeypheruk: It doesnt help that my game is already patched to 1.07 manually via gog but the client keeps failing to recognise that game is already updated.
Same happen to me last day. Downloaded 2GB 1.07 update via GOG Downloader and installed but after that Galaxy tried to download it again but this time it says around 900MB required files ready to download so I'm confused about that. I think they didn't manage anything about this issue. Only way is if you decided to use manual update you should keep auto update feature turned off forever under the game configure section in Galaxy or you must only wait to update your game with auto update feature.
Post edited July 21, 2015 by gaddarmice
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)