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Mikael74: Why would I have different accounts?

No I don't have several GOG.com accounts.
Lots of users here have alternative accounts.

Heck - even I have one since that fateful day, when GOG decided it would be a nice gesture, to gift us all "profile pages"...that were "visible for all" per default, and which offered (in the beginning) no option to change that.

If you wanted yourself to be heard during those days (without adding a new possibility to violate your privacy with each new post) you had to create an alt account.

Some just forget about theirs. Happens all the time.

We others mostly hear about it, when these users have bought a game or two on that alt account, then forgot about that account - only to then - after we reminded them of the possibility here in the forum - return to say:
"you guys won't believe it, I actually have a second account, and my "missing" game(s) are all there...now I wonder ifthere's a way to merge my accounts into a single one..?"
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Mikael74: The latest version of the game doesn't support Windows 7 and if you have the game on auto update then you have a game that you paid for that you no longer can play.
Again, what does having WEindows 7 have to do with it being removed from your account? I play on Linux, and there was never a version made for Linux. They don't remove games you buy for the operating system you run. THat would be (among other things) illegal and moronic.
Post edited June 17, 2023 by paladin181
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Mikael74: The latest version of the game doesn't support Windows 7 and if you have the game on auto update then you have a game that you paid for that you no longer can play.
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paladin181: Again, what does having WEindows 7 have to do with it being removed from your account? I play on Linux, and there was never a version made for Linux. They don't remove games you buy for the operating system you run. THat would be (among other things) illegal and moronic.
Sorrawit_DuangsongNew User
Registered: Dec 2020From Thailand
Posted July 06, 2022
26
me too i cant find my game in gog

Something happened to people who bought Cyberpunk 2077 and never downloaded the game to their harddrives.

If this has anything to do with removing Windows 7 support from the game that I don't know but it might be a factor.

I know that I bought the game on GOG.com for half the price but any evidence of a purchase has been wiped clean.

And I don't have alt accounts which a sertain obtuse german seems to fail to understand.
Post edited June 21, 2023 by Mikael74
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Mikael74: but any evidence of a purchase has been wiped clean.
Well, GOG can't wipe confirmation mails. Check your emails.

As usual, I suspect a user error here, a classic case of "wrong account".


Also some people seem to think that if they bought the game on Steam, they would get a GOG copy for free in addition, which is not true. The game only has you register your account for some bonuses, but it's still a Steam game.
Post edited June 21, 2023 by neumi5694
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Mikael74: The latest version of the game doesn't support Windows 7 and if you have the game on auto update then you have a game that you paid for that you no longer can play.
That would not remove the game from your library.

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Mikael74: If this has anything to do with removing Windows 7 support from the game that I don't know but it might be a factor.
Again, completely unrelated. Even if I humour this idea for a moment, how would GOG library even know what version of Windows you're using?

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neumi5694: Well, GOG can't wipe confirmation mails. Check your emails.

As usual, I suspect a user error here, a classic case of "wrong account".
That is a very likely scenario. I don't see the appeal of multiple accounts though.

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neumi5694: Also some people seem to think that if they bought the game on Steam, they would get a GOG copy for free in addition, which is not true.
You get an inferior goody pack added to your GOG library for having a Steam copy though lol.
(I have CP2077 on both Steam and GOG)
Post edited June 21, 2023 by SargonAelther
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Mikael74: The latest version of the game doesn't support Windows 7 and if you have the game on auto update then you have a game that you paid for that you no longer can play.
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SargonAelther: That would not remove the game from your library.
I wouldn't think so either.

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Mikael74: If this has anything to do with removing Windows 7 support from the game that I don't know but it might be a factor.
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SargonAelther: Again, completely unrelated. Even if I humour this idea for a moment, how would GOG library even know what version of Windows you're using?
Browsers tattle about such things. Google 'User Agent header'. Since websites are usually created dynamically it is easily possible to show something to one OS or device (desktop/mobile,/etc.) and not to another.

GOG does that too, BTW. Use Linux and try to find a Galaxy download on the webpage. You won't find one as many Linux users have already testified.

Though as far as I know they don't hide games in the library from incompatible OS versions.
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Geralt_of_Rivia: Browsers tattle about such things. Google 'User Agent header'. Since websites are usually created dynamically it is easily possible to show something to one OS or device (desktop/mobile,/etc.) and not to another.

GOG does that too, BTW. Use Linux and try to find a Galaxy download on the webpage. You won't find one as many Linux users have already testified.

Though as far as I know they don't hide games in the library from incompatible OS versions.
Sure, but that's assuming they store that information and link it to your account, instead of just using it to determine which download button to make bigger and stuff.

Well they do not hide the Mac version from Windows users. Galaxy page allows you to download a Mac version, despite using Windows. It's just that the button is smaller.
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SargonAelther: Galaxy page allows you to download a Mac version, despite using Windows. It's just that the button is smaller.
Not seeing any download buttons on my Linux rig, just "GOG GALAXY 2.0 Open Beta is available for Windows and Mac. Please download the installer on your PC."
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SargonAelther: Galaxy page allows you to download a Mac version, despite using Windows. It's just that the button is smaller.
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maxpoweruser: Not seeing any download buttons on my Linux rig, just "GOG GALAXY 2.0 Open Beta is available for Windows and Mac. Please download the installer on your PC."
Well we all know that there is not Galaxy for Linux lol. That's not a website issue, that's just a general GOG policy issue. I said Mac too, not Linux. My point was that the OS you're using does not restrict your choice of AVAILABLE downloads. You can still download Galaxy for the other OS than the one you're using.
Post edited June 21, 2023 by SargonAelther
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maxpoweruser: Not seeing any download buttons on my Linux rig, just "GOG GALAXY 2.0 Open Beta is available for Windows and Mac. Please download the installer on your PC."
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SargonAelther: Well we all know that there is not Galaxy for Linux lol. That's not a website issue, that's just a general GOG policy issue. I said Mac too, not Linux. My point was that the OS you're using does not restrict your choice of AVAILABLE downloads. You can still download Galaxy for the other OS than the one you're using.
It's restricting my access to two available downloads.

I'm surprised you're laughing at me, you generally seem like a nice person and a good debater.
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maxpoweruser: It's restricting my access to two available downloads.
You mean they actually do not let you download the exe or pkg from here while using Linux? If that's true, then that's dumb on GOG's part. Make a warning about neither of these being made for Linux, if you have to, but let people download anyway.

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maxpoweruser: I'm surprised you're laughing at me, you generally seem like a nice person and a good debater.
I'm sorry. Don't take my "lol" seriously.
Post edited June 21, 2023 by SargonAelther
why would they remove the game from Windows 7 users and not to Linux user, i use Linux and i can download cyberpunk 2077 and any other Windows only game. Just contact the support and if you realy lost your Cyberpunk 2077 copy bought on GOG.com and not on key resseler, they will bring it back to you.
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maxpoweruser: It's restricting my access to two available downloads.
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SargonAelther: You mean they actually do not let you download the exe or pkg from here while using Linux? If that's true, then that's dumb on GOG's part.
That's what I was trying to say in my ham-fisted way.

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SargonAelther: I'm sorry. Don't take my "lol" seriously.
It's cool, I'm not too surprised it was a misunderstanding.
Post edited June 25, 2023 by maxpoweruser
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Mikael74: but any evidence of a purchase has been wiped clean.
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neumi5694: Well, GOG can't wipe confirmation mails. Check your emails.

As usual, I suspect a user error here, a classic case of "wrong account".

Also some people seem to think that if they bought the game on Steam, they would get a GOG copy for free in addition, which is not true. The game only has you register your account for some bonuses, but it's still a Steam game.
I have never bought the game on Steam.
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Mikael74: The latest version of the game doesn't support Windows 7 and if you have the game on auto update then you have a game that you paid for that you no longer can play.
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SargonAelther: That would not remove the game from your library.

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Mikael74: If this has anything to do with removing Windows 7 support from the game that I don't know but it might be a factor.
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SargonAelther: Again, completely unrelated. Even if I humour this idea for a moment, how would GOG library even know what version of Windows you're using?

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neumi5694: Well, GOG can't wipe confirmation mails. Check your emails.

As usual, I suspect a user error here, a classic case of "wrong account".
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SargonAelther: That is a very likely scenario. I don't see the appeal of multiple accounts though.

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neumi5694: Also some people seem to think that if they bought the game on Steam, they would get a GOG copy for free in addition, which is not true.
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SargonAelther: You get an inferior goody pack added to your GOG library for having a Steam copy though lol.
(I have CP2077 on both Steam and GOG)
All evidence of me owning the game has been wiped from GOG.com and that e-mail receit that I got I deleted it a year or so ago.
Post edited June 27, 2023 by Mikael74
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Mikael74: All evidence of me owning the game has been wiped from GOG.com and that e-mail receit that I got I deleted it a year or so ago.
I think it's time to change your email provider. I still have my very first confirmation mail by GOG from 2011.


So all you have are your memories.
And I am sorry to say that, but unless you didn't get the game by using a third party key provider and it got deleted because the key was bought with a stolen/invalid credit card, I tend to believe that your memory just fails you and you didn't buy it at all.

All you can do is contact support. If that fails, then there is no way out of it.
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