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The DRM-Free Revolution Continues with Big Pre-Orders and Launch Day Releases!

Good news! GOG.com is going to bring you more fantastic launch day releases, preorders, and other exciting new content from some of our favorite developers. We've lined up 3 big titles that we will be bringing to GOG.com in the next couple of months for sale or preorder that we think will be hits with all of our gamers; and we have more equally exciting games coming up soon.

If you've been a member of the site for a long time, you may recall that when we launched sales of The Witcher 2 on GOG.com, we had to add in regional pricing. The game cost different amounts in in the US, the UK, the European Union, and Australia. We're doing something like that once again in order to bring you new titles from fantastic bigger studios. Since we don't accept currencies other than USD on GOG.com right now, we'll be charging the equivalent of the local price in USD for these titles. We wish that we could offer these games at flat prices everywhere in the world, but the decision on pricing is always in our partners' hands, and regional pricing is becoming the standard around the globe. We're doing this because we believe that there's no better way to accomplish our overall goals for DRM-Free gaming and GOG.com. We need more games, devs, and publishers on board to make DRM-Free gaming something that's standard for all of the gaming world!

That brings with it more good news, though! As mentioned, we have three games we're launching soon with regional pricing--two RPGs and a strategy game--and while we can't tell you what they are yet because breaking an NDA has more severe penalties than just getting a noogie, we're confident that you'll be as excited about these games as we are. For a limited time, we will be offering anyone who pre-orders or buys one of them a free game from a selection as a gift from GOG.com, just like we did for The Witcher 2.

If you have any questions, hit us up in the comments below and we'll be happy to answer (to the best of our ability).

EDIT: Since we've answered a lot of the common questions already here (and lest you think that we've ignored you), it may be handy for you to check out the forum thread about this and search for staff answers by clicking this link here. (hat tip to user Eli who reminded us that the feature even exists. :)
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Trilarion: This will surely change a lot. Send some destructive nationalist (just an example) and the EU will work much better in the next years.
Destructive nationalist, yes we have that :)
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Trilarion: Actually I don't think that VAT is at the centre of the problem. If it was then the simple and most clean solution would be to have worldwide equal prices ex taxes. So a game is $8 everywhere plus VAT which are listed for each country. Simple and effective. VAT doesn't require regional pricing or to say it more precise: VAT only requires a very specific regional pricing which is not the same as $1=1€.
This would be very nice!
So when will we see the updates from the CEO or guys in blue?. getting sleepy here waiting :P
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Trilarion: Actually I don't think that VAT is at the centre of the problem. If it was then the simple and most clean solution would be to have worldwide equal prices ex taxes. So a game is $8 everywhere plus VAT which are listed for each country. Simple and effective. VAT doesn't require regional pricing or to say it more precise: VAT only requires a very specific regional pricing which is not the same as $1=1€.
No, VAT isn't really at the centre of the problem at all. Nor are there any of these fictional "legal clauses" that require regional pricing, at least not at the top level. CDPR was forced to regionalise TW2, but that was an arbitrary but court-enforced decision by Namco Bandai.

There is no real legal foundation for regional pricing. Publishers regionalise pricing simply because they want to maximise what they can get away with charging.

It's also a matter of competition. Different countries charge different amounts for games at retail, again based on market forces. The industry has tried to spin this as being a "consideration to their retail partners", but at the end of the day, regionalised digital pricing is motivated by the ability to compete with retail. Publishers charge $100 for a game in Australia not because of respect for retail partners (what's retail going to do if they have a problem with it - stop selling games?) but rather because customers in Australia have no alternative. They pay $100 for a digital game because the alternative is paying the same for a physical copy.

If and when retail should ever disappear, you can say goodbye to daily deals and Steam sales.
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Phc7006: I don't think either. If it was only about VAT, there wouldn't be such variations in regional pricing. Because the publishers sometimes go for 1$ : 1.25€, or for 1: 1.33.
I don't know if there's much variation in legislation, but at least around here you must have the VAT, both percentage and amount, clearly stated in the receipt.

GOG is a bit shady in this, as the confirmation mail only says "All prices include VAT if applicable."
Was any tax applicable with my last purchase? If so, how much was it?

Now as long as it's one price for all, it makes no difference really. But if different areas start to get different prices, just saying "All prices include VAT if applicable." is not enough. That does not tell the customer how much of that extra cost was actually required by some law, and how much was ripped off.

As bad as regional pricing is as such, at least some game sellers, like Indie Royale (to name one example, there are others), clearly show how much is going for VAT of the total amount paid.
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AstralWanderer: Heh, this is quite an epic thread! Good to see so many voice their opinions and hope GOG gives this issue the consideration it deserves.
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TheEnigmaticT: Well, for these initial games we're talking about we have a plan to offer free games from a selected list. Beyond that, it's going to be on a case-by-case basis for a while I imagine. We certainly intend to try and offer something for every game that we sell we regional pricing. We know that 1 euro isn't 1 dollar, and we want to try to offset that.
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AstralWanderer: If GOG is to submit to a publisher's demand for regional pricing, then it should push for the following:
* publisher must make their older games available (if applicable) on GOG;
* codes for those games should be included for anyone paying a higher regional price, to match as closely as possible the price hike;
* customers who already own those older games get a GOG voucher (not just an option to gift the games) to buy something else (cost to be borne by publisher).

This would then (a) offer some compensation for those affected; (b) provide a disincentive for publishers to push regional pricing and (c) give older games more visibility.

Essentially, do what was done with Witcher 2 pre-release but without any time limits (though the extras can be excluded during sales).
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Novotnus: Even Steam didn't go that far yet. [blocking inter-regional-gifting.]
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AstralWanderer: Actually they have - and now allow publishers to block gifting also.
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Leroux: It's unclear how actively they are pursueing this. There was some news a while back about Valve trying to dissuade people from circumventing the regional prices...
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AstralWanderer: It is now explicitly forbidden in the Steam Subscriber Agreement (at the end of section 3A):

"You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to your Account."

This is being enforced (example - and that thread makes this look puny...) along with region locking generally (example [url=http://forums.steampowered.com/forums/showthread.php?t=3219371]here). Whether GOG will (now or in future) take similar measures is one aspect of this policy that concerns many here.
The no IP proxying has been in the agreement for a while. I still bought all my games with a proxy(US proxy from germany) without problems.
It seems they are only cracking down on regions like Russia where it's extremely cheap.

Still all the crap policies they put up plus the general inconvience and customer unfriendliness of valve lead me to the decision to deinstall steam and never spend another dime on the turd that Valve is.

I'm sincerely hoping GoG will not go down such a route.
Post edited February 25, 2014 by Reaper9988
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AstralWanderer: Heh, this is quite an epic thread! Good to see so many voice their opinions and hope GOG gives this issue the consideration it deserves.
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TheEnigmaticT: Well, for these initial games we're talking about we have a plan to offer free games from a selected list. Beyond that, it's going to be on a case-by-case basis for a while I imagine. We certainly intend to try and offer something for every game that we sell we regional pricing. We know that 1 euro isn't 1 dollar, and we want to try to offset that.
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AstralWanderer: If GOG is to submit to a publisher's demand for regional pricing, then it should push for the following:
* publisher must make their older games available (if applicable) on GOG;
* codes for those games should be included for anyone paying a higher regional price, to match as closely as possible the price hike;
* customers who already own those older games get a GOG voucher (not just an option to gift the games) to buy something else (cost to be borne by publisher).

This would then (a) offer some compensation for those affected; (b) provide a disincentive for publishers to push regional pricing and (c) give older games more visibility.

Essentially, do what was done with Witcher 2 pre-release but without any time limits (though the extras can be excluded during sales).
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Novotnus: Even Steam didn't go that far yet. [blocking inter-regional-gifting.]
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AstralWanderer: Actually they have - and now allow publishers to block gifting also.
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Leroux: It's unclear how actively they are pursueing this. There was some news a while back about Valve trying to dissuade people from circumventing the regional prices...
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AstralWanderer: It is now explicitly forbidden in the Steam Subscriber Agreement (at the end of section 3A):

"You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to your Account."

This is being enforced (example - and that thread makes this look puny...) along with region locking generally (example [url=http://forums.steampowered.com/forums/showthread.php?t=3219371]here). Whether GOG will (now or in future) take similar measures is one aspect of this policy that concerns many here.
Great post man, good ideas and very informative. Thanks and I hope that GOG listen to this concerns of many.
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GabiMoro: I thought this was already in force. Why whould Steam do it?

"Valve Corporation reports VAT declarations on a quarterly basis to HM Revenue & Customs in the UK, who then distributes to the various EU member countries."
https://support.steampowered.com/kb_article.php?ref=8360-WEJC-2625#taxes
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Phc7006: Please note I was discussing the case of an EU portal, like GOG.

Valve is a non EU company ( thta's what "special scheme means") that opted to be represented in the UK , so they already apply Directive 2008/8.

As the Commission says : "From 1st January 2015, Directive 2008/8/EC (...) provides that VAT on telecommunications, broadcastingand electronic services supplied by a supplier established within the EU to non-taxable persons established within the EU will also be charged in the Member State where the customer belongs. For this purpose, EU and non-EU businesses will use a web portal in the Member State in which they are identified to declare the VAT due in the Member State of their customer."
GOG told me this:
"Our main policy is one price disregarding where user is from, it means that because of the inside country regulations about Vat our income from the same title will be higher or lower depending where from user is buying it as we have to cover a proper amount for country of residence. Answering simpler - yes all additional costs are covered by us and send the user country (it more depends from the IP address however then from the chosen location during registration)."
So it seems they charged different cuts of VAT (or none at all).
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jamyskis: If and when retail should ever disappear, you can say goodbye to daily deals and Steam sales.
I really do not think so. It has been shown from the last post-mortems of games how important those sales are for the tail-end of games. And that is for games which are digital only.
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Cdr.Keen: there is no difference between steam, origin, uplay, gog and humble bundle anymore - all have the same higher price. easy for me, because now i'm able to buy all gams via steam.
Exactly the problem. The only difference is that GoG has a smaller selection of games.

The only thing they have left now is DRM-free. What I'm afraid of is if GoG gets big enough, they will abandon that in favor of more games and more sales to compete with the others.
So how is that letter coming along?
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Fesin: So how is that letter coming along?
Probably going through many revisions to prevent good-news-syndrome. They would have been criticized for regional pricing anyway, but the attempt at spin made it even worse.

Edit: Corrected typo.
Post edited February 25, 2014 by silentbob1138
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Fesin: So how is that letter coming along?
Heh, was predicting last night that this thread won't reach 3500 replies because that other one will be started before then and everything will move to it, but they seem to be taking their time with it...
Not that it matters, I mean it's either (tiny chance) "sorry, we were wrong, there won't be regional pricing after all" or (almost certainly) completely irrelevant bullshit... Yet here I am, wasting my time waiting for it too, if just to see exactly how to word the call to full boycott according to how the bullshit in said letter will be worded, specifically. Assuming no miracles will happen, I mean.
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Cavalary: Heh, was predicting last night that this thread won't reach 3500 replies because that other one will be started before then and everything will move to it, but they seem to be taking their time with it...
Not that it matters, I mean it's either (tiny chance) "sorry, we were wrong, there won't be regional pricing after all" or (almost certainly) completely irrelevant bullshit... Yet here I am, wasting my time waiting for it too, if just to see exactly how to word the call to full boycott according to how the bullshit in said letter will be worded, specifically. Assuming no miracles will happen, I mean.
My prediction is that they will announce the name of at least one of the games, to soften the blow a little bit.
I can't think of anything else they could say/do that hasn't already been said by TET.
Post edited February 25, 2014 by Fesin
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Cavalary: Heh, was predicting last night that this thread won't reach 3500 replies because that other one will be started before then and everything will move to it, but they seem to be taking their time with it...
Not that it matters, I mean it's either (tiny chance) "sorry, we were wrong, there won't be regional pricing after all" or (almost certainly) completely irrelevant bullshit... Yet here I am, wasting my time waiting for it too, if just to see exactly how to word the call to full boycott according to how the bullshit in said letter will be worded, specifically. Assuming no miracles will happen, I mean.
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Fesin: My prediction is that they will announce the name of at least one of the games, to soften the blow a little bit.
I can't think of anything else they could say/Do that hasn't already been said by TET.
As I keep saying, that's completely irrelevant. Or, well, just shows what their price is, how much they considered their values and principles to be worth.
high rated
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adamhm: retail is still a big thing and represents a large proportion of global sales
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mobutu: How can it be a "big thing" if digital chip away at it year after year, constantly taking from it.
So at maximum it is a "thing" that is visibly shrinking year after year.
It's still a big thing now and part of the reason for this is that many countries still have poor communications infrastructure. Then there's also the fact that digital distributors tend to group together certain countries (e.g. with EU countries generally all being treated to the same Euro pricing)... I'm pretty sure it'll be much cheaper to buy the physical retail boxes in the poorer of those regions & the digital prices will be relatively much more expensive for them.

Digital is chipping away at it each year, yes... but emphasis should be placed on "chipping away". It's not quite as rapid a process as you seem to think. It will eventually be small enough to become irrelevant - but that's not going to happen for quite some time yet.
But still, let me play your game on your on turf, trying to make some valid point, i'd say:
- you are wrong in assuming physical price must be equal or almost equal with digital price.
I'm not assuming anything. The physical price does not need to be equal or almost equal to the digital price. Once the retailer has bought stock from the publisher they can sell it at whatever price they like - or even give it away. The publisher has no further control over it.

The digital price, however, must adhere to the pricing that has been agreed to in their contracts with the physical distributors/retailers for each region.
Physical addresses those customers that want that big box with all the goodies inside (aka collectors) so common sense would say they must pay more than digital marketshare that buys only 0/1 bits on the hard/solid drive without all those physical things.
You might think that, but no. Here at least, it's normally a lot cheaper to order the physical retail box than to buy through a digital distributor... and usually by quite a substantial amount (£10/~$17)... and that includes delivery. Most retail boxes are very cheaply made anyway and tend to contain only the bare minimum - typically the install disc, Steam key and a leaflet with advertisements for some of the publisher's other games.

Collector's Editions with physical extras are of course much more expensive though.
Its only a matter of time until physical dies all completely.
I agree with this completely. It is only a matter of time - and when physical retail is reduced to the point of irrelevance, then we will be able to make some serious progress towards fairer pricing.


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011284mm: Many members here admit - like myself - that they will tell a corporation, distributor, producer, individual that they want to play their games, but the DRM is the problem, now maybe some of these big corporations have taken this on board and when GOG next turned up on their door step to beg for games they agreed that there was a market for their games there as people keep pleading for the DRM-free but no-one ever goes GOG both DRM-free and $ pricing throughout. So the corporations finally decide to meet half-way, GOG gives them the pricing they are use to (and the added profits too) and GOG get the games DRM-free.
This is a good point... in all of the emails and letters I've written to publishers/developers asking about bringing their games here, I've *not once* mentioned GOG's worldwide pricing. It's never been a consideration for me... if a game was released here I'd buy it here almost regardless of its price elsewhere (availability of Linux versions has been complicating that policy quite a lot though). Main points have always been:

- DRM-free
- My willingness to pay more for DRM-free releases
- GOG's support policy / ensuring compatibility for older games


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Bloodygoodgames: No, the games I buy from my Thai supplier are not pirated (although he also sells pirated games if I wanted them). The physical copies of most legal games in Thailand are much cheaper than in the US (obviously you don't know that as you have never been to Thailand), particularly when you buy them a month or two after they've been released.

A boxed copy of a newly released legitimate game in Bangkok can often be bought for $10 when that same game is still selling in the US in its boxed version for $50. Why? Because the game companies know that the vast majority of Thais cannot afford to pay $50 for a game. Not on a daily average salary of less than $8. So games are sold here much cheaper. Same for movies. An average movie a month or two after release on DVD is $3-$5. Not a price you would ever get in the US or Europe. (Oh and the pirated version of the same movie is $2.50 but buy five movies and you get one free).
That is pretty hypocritical to be honest... You do realise that by doing this you're both supporting regional pricing and strengthening their main justification for enforcing regional pricing through digital stores?


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jamyskis: CDPR was forced to regionalise TW2, but that was an arbitrary but court-enforced decision by Namco Bandai.
CDPR was required to have regional pricing on TW2 right from the start due to their publishing agreement with Namco Bandai. The court case was about forcing them to use geo-ip to determine location rather than just trusting whatever their users specified.