Posted December 10, 2020
Need a little help,
At this points its completely ridiculous - last night decided to do the download for cyberpunk and get ready for today.
Upon opening the app on the desktop and entering my email GOG claimed my password was wrong, so i naturally reset the password.
No matter what i did it continued with "wrong password" even after successfully resetting my password. This repeated itself 7 times before i gave up.
Went to try again this morning and still not luck so lodged a ticket, got the standard Covid response so not helpful and waiting for a proper answer.
Somewhere in between the 9 hours that have passed since this morning my email is now showing as "email not found". So now apparently my account is completely gone despite having a slog of emails from last night + all my purchase history, to that account and my designated user name.
Even now i had to create a second account to lodge this post but when i went to change my user name, my other accounts name is still active but doesn't exist...
I've googled similiar results and found some of the same problems from 4, 5, 6 years ago but never the incorrect password problem.
is any body actually able to help?
At this points its completely ridiculous - last night decided to do the download for cyberpunk and get ready for today.
Upon opening the app on the desktop and entering my email GOG claimed my password was wrong, so i naturally reset the password.
No matter what i did it continued with "wrong password" even after successfully resetting my password. This repeated itself 7 times before i gave up.
Went to try again this morning and still not luck so lodged a ticket, got the standard Covid response so not helpful and waiting for a proper answer.
Somewhere in between the 9 hours that have passed since this morning my email is now showing as "email not found". So now apparently my account is completely gone despite having a slog of emails from last night + all my purchase history, to that account and my designated user name.
Even now i had to create a second account to lodge this post but when i went to change my user name, my other accounts name is still active but doesn't exist...
I've googled similiar results and found some of the same problems from 4, 5, 6 years ago but never the incorrect password problem.
is any body actually able to help?
